Character creation = crash with new beard

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Seiken.3176

Seiken.3176

Hello,

I just can’t create a new human character with a new elonian beard (the “pyramid one”).
=> 3 times i’ve tried = game crash at the end of the process.

I’ve tryed and succeded to create the same character customization but without the elonian beard.

Plz don’t deliver bugged content and fix elonian beard asap ! thx

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Crocuta.1785

Crocuta.1785

Hey ,
for me it’s impossible to create a new perso with new options ,when i finish with the name choose, crash.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: kodiac.8473

kodiac.8473

It crashes with the new beard for me as well.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

So sorry to hear! Do you recall if you got a specific error code?

Also, I don’t think you can do this, but if you’re able to use the in-game report, that will send a lot of info to the programmers. (I do believe if it’s crashing you would not be able to do the in-game report, but if the pop-up is available, adding a note about what you were trying to do would help!)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: kodiac.8473

kodiac.8473

I sent a ticket already, but here is the error message that I got.

  • Crash <—*
    Assertion: Bad character appearance data in Warrior / Human / Male
    File: ..\..\..\Game\Char\CharConst.cpp(1266)
    App: Gw2-64.exe
    Pid: 984
    Cmdline: -isRelaunch
    BaseAddr: 000000013F040000
    ProgramId: 101
    Build: 80238
    When: 2017-08-02T17:01:32Z 2017-08-02T11:01:32-06:00
    Uptime: 0 days 0:01:47
    Flags: 0

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Raseus.2543

Raseus.2543

When every I try to give my character the new goatee and confirm my selection the kit is used but be beard is not on my character, i only tried it on the goatee and with every kit.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Seiken.3176

Seiken.3176

Hello Gaile Gray,

Here’s my 5th try, and crash again.

The crash do pop the “repport panel” and here are the informations that have been sent to Anet :

—> Crash <—
Assertion: Bad character appearance data in Thief / Human / Male
File: ..\..\..\Game\Char\CharConst.cpp(1266)
App: Gw2-64.exe
Pid: 5328
Cmdline:
BaseAddr: 00007FF7C1FF0000
ProgramId: 101
Build: 80238
When: 2017-08-02T18:44:37Z 2017-08-02T20:44:37+02:00
Uptime: 0 days 0:02:48
Flags: 0

The new customization option are so amazing <3

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Lithlius.5087

Lithlius.5087

Im having the Same Issue. I didnt expect it to be the new options but it seems so.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Ray Koopa.2354

Ray Koopa.2354

(one could be creative and apply some fantasy to the otherwise quite clear error message, reading it like the game thought you look too ‘bad’ and crashed for your own good)

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Dragoj.3765

Dragoj.3765

Can confirm this DOES happen!

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: particlepinata.9865

particlepinata.9865

I have the same thing, with the pointy egyptian style beard. the same crash error, used the send report option when crashing out.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: easterplatypus.1894

easterplatypus.1894

Same thing is happening to me no matter what. Make a character with the new Egyptian/Pharaoh beard, hit confirm with name and it just crashes every time. Tried repairing game client to no avail. Same thing happened to my brother. Seems like it should be an “easy fix,” was hoping it would get patched today.

  • Crash <—*
    Assertion: Bad character appearance data in Warrior / Human / Male
    File: ..\..\..\Game\Char\CharConst.cpp(1266)
    App: Gw2-64.exe
    Pid: 14268
    Cmdline: -repair
    BaseAddr: 00007FF7F9620000
    ProgramId: 101
    Build: 80238
    When: 2017-08-04T01:30:41Z 2017-08-03T20:30:41-05:00
    Uptime: 0 days 0:07:28
    Flags: 0

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Garithorn.7960

Garithorn.7960

Posting to confirm it happens to me also.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Bolverk.6384

Bolverk.6384

Still getting the same error when trying to create a character with the new long pointy beard. Thought it was the game telling me to stop making alts =/

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Vectra.1968

Vectra.1968

The beard or not, nothing change all options crash, i test many differents charachters.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Garithorn.7960

Garithorn.7960

If you try to use a makeover kit to give yourself the pharaoh beard the game doesnt crash, however your makeover kit will disappear and your character wont have the beard.

(edited by Garithorn.7960)

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: SamuraiDimao.6758

SamuraiDimao.6758

Hey people!

I can totally confirm that this beard causes a crash to desktop when you try to create a new character wearing it. I tried many different things to determine what it was that caused the constant crashing. At the end it was this specific beard, none of the other freshly added Elonian style options caused a crash.

I already opened a ticket on this case. I really really wanted my new character to have that beard. I was really close to just purchase a style kit to change it after the character creation. But I wasnt sure if this crash will happen again if I do so and the character becomes unplayable afterwards.

Character creation = crash with new beard

in Bugs: Game, Forum, Website

Posted by: Raseus.2543

Raseus.2543

The Beards should work know