I purchased some gems a few days ago and according to my bank I was double charged for each of the purchases. Is there any specific way to handle this? I could not find a customer support number..
Any help is appreciated.
You can contact the Billing CS Team and they will assist you. Top/Bottom of Page – Support – Submit a Request.
Good luck.
Same problem here. Purchased on Tuesday, and got double charged. Today they’ve corrected it by crediting back the extra charge to my account. I didn’t have to contact anyone.
Good to know that this happens, though. We should be checking just to make sure after each transaction.
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