Client crash during Karka Queen fight

Client crash during Karka Queen fight

in Bugs: Game, Forum, Website

Posted by: Esprit Dumort.3109

Esprit Dumort.3109

Twice now in as many fights I’ve had the the GW2 game client crash on me while fighting the Karka Queen. I have no problems doing any of the other world bosses, but it seems the client has problems with handling the massive amounts of players (so I would guess) in Southsun in such a localized area.

By the time I load back in, the boss is dead and my kill credit has been reset so I do not receive the reward.

This happened to a guild member at about the same time.

My computer stats from using the -diag command on the client exe:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EX58-UD5
BIOS: Award Modular BIOS v6.00PG
Processor: Intel® Core™ i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2660MB used, 13717MB available
DirectX Version: DirectX 11
DX Setup Parameters: Not found

Card name: NVIDIA GeForce GTX 660
Manufacturer: NVIDIA
Chip type: GeForce GTX 660
Display Memory: 4038 MB
Dedicated Memory: 1989 MB
Shared Memory: 2048 MB
Display Driver: GeForce 340.52

Jessamine [SNOW]
Gandara

Client crash during Karka Queen fight

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Could you post the crashlog?

Brandar – Kodash [DE]
[SPQR]

Client crash during Karka Queen fight

in Bugs: Game, Forum, Website

Posted by: shadow.6174

shadow.6174

For twice my client just froze at the second part of Karka (when it regenerates health), it becomes unresponsive but no crash, like it dropped to 1 FPS or less. When it happens I can still hear sounds but I can’t interact at all. Luckily I didn’t crash so I didn’t lose the credit for the fight. In these two times the game froze at the same part (mentioned above) what makes me to think they are related, on these two moments the fight happened at different places.

I usually play with low settings during these fights and I don’t think it’s related to the amount of people there. I have done even more crowded fights without crashes and such (even though had lag).

I believe it has something to do with Karka’s model. On these two moments the client froze so soon the Karka was fully rendered on my screen.

Client crash during Karka Queen fight

in Bugs: Game, Forum, Website

Posted by: Esprit Dumort.3109

Esprit Dumort.3109

Here is the crash log, it happened again at Karka Queen…I have no problems with Tequatl or Claw or other high density battles. I removed some text because of text limit.

—> Crash <—
OOM: Heap, bytes=1048624,
App: Gw2.exe
Pid: 5740
Cmdline: —mapLoadInfo
BaseAddr: 00FE0000
ProgramId: 101
Build: 38569
When: 2014-09-09T23:04:00Z 2014-09-09T19:04:00-04:00
Uptime: 0 days 2:12:01
Flags: 0

—> System <—
Name:
IpAddr: 192.168.1.135
Processors: 8 [GenuineIntel:6:10:5]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 1707MB/ 8189MB 20%
Paged: 8717MB/16377MB 53%
Virtual: 253MB/ 4095MB 6%
Load: 79%
CommitTotal: 7659MB
CommitLimit: 16377MB
CommitPeak: 7659MB
SystemCache: 2479MB
HandleCount: 35083
ProcessCount: 72
ThreadCount: 1183

—> Process Memory <—
Private: 3589MB
WorkingSet: 3571MB
PeakWorkingSet: 3573MB
PageFaults: 47179071

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0xe5c <—

—> Trace <—
Pc:00fed03e Fr:0467f9a8 Rt:010b1293 Arg:0000001d 0467f9f0 00000001 00000030
Pc:010b1293 Fr:0467f9c8 Rt:010b1001 Arg:00422a38 00100030 0000009a 0000000b
Pc:010b1001 Fr:0467f9f8 Rt:00fff7f8 Arg:00000001 0000009a 0000000b 00000000
Pc:00fff7f8 Fr:0467fa30 Rt:00ffff93 Arg:066466e8 00010000 00100014 00000001
Pc:00ffff93 Fr:0467fa50 Rt:010f9a7e Arg:00000000 00100014 00000001 16743274
Pc:010f9a7e Fr:0467fa74 Rt:010f9544 Arg:06656710 0000fff4 00100014 00ffff60
Pc:010f9544 Fr:0467fae8 Rt:010f99ae Arg:0000fff4 06656710 00010000 e4f7b2d4
Pc:010f99ae Fr:0467fb14 Rt:7716338a Arg:00000000 0467fb60 77819f72 00000000
Pc:7716338a Fr:0467fb20 Rt:77819f72 Arg:00000000 717cc20b 00000000 00000000
Pc:77819f72 Fr:0467fb60 Rt:77819f45 Arg:01107990 00000000 00000000 00000000
Pc:77819f45 Fr:0467fb78 Rt:00000000 Arg:01107990 00000000 00000000 00000000

—> Thread registers <—
eax=0467f528 ebx=0467f964 ecx=01f67e14 edx=0467f964 esi=7716586e edi=00000000
eip=00fed03e esp=0467f94c ebp=0467f9a8
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

—> Error Logs <—
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×0799c8’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Content is referencing a propID that doesn’t exist propId=‘1606401333221425737’
Content is referencing a propID that doesn’t exist propId=‘1606401212962341451’
Content is referencing a propID that doesn’t exist propId=‘1606401015393845813’
Content is referencing a propID that doesn’t exist propId=‘1606401479250313806’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Content is referencing a propID that doesn’t exist propId=‘1606400684681364017’
Content is referencing a propID that doesn’t exist propId=‘1606400551537377843’
Content is referencing a propID that doesn’t exist propId=‘1606400641731691056’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘root’ not found on model ‘0×0799c8’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Material ‘0×034fc5’ is missing textures.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×11c0
Version = 9.18.0013.4052
Description = NVIDIA GeForce GTX 660
Compat = 0×00100800
VidMem = 2048 MB

Jessamine [SNOW]
Gandara