Client is Freezing Windows 10

Client is Freezing Windows 10

in Bugs: Game, Forum, Website

Posted by: Katt.8210

Katt.8210

Q:

I have just purchased a new PC. Skylake, etc. So the Pc is in good shape. I am having problems with the load of the client. I start it and login. The screen goes black (full screen mode) and then starts playing music. That’s it. I did notice that if I see an hourglass come on, then go away it works. The PC is now frozen. I suspect that this program has focus, but will not allow anything else to get focus. The only thing I can do is ctrl alt del, and force a shut down. Task manager will pop up, but you cant do anything there.
I reboot. If I am lucky, it will work the next time. A few days ago, I had to reboot five times. Once it works, its fine (most of the time) until I reboot. Then its another crapshoot. Tonight, I am on the 3d reboot, have not tried it this time to see if its working yet, else I couldn’t submit this.

Since it didn’t crash, I don’t think the crash log will help. I don’t know what to do to help you figure out the problem since I cant do anything but reboot.

I thought I had posted this along with the log, but cant find it. so it may be a repost.

Client is Freezing Windows 10

in Bugs: Game, Forum, Website

Posted by: Rizo.9534

Rizo.9534

Man had same issue, it may happened because of NVidia Shadowplay.
Turn if off and check again.
It may happened if shadowplay trying to write in to file, but some how can’t.