Guild Wars 2

So, please explain to me dear Anet, you bring out a patch, and the next thing that happends is making it impossible to log-in because of some bug or something?

Good job, once again.

Internet is working 100%, everything is fine, Guild Wars unable to log-in. Wonderful patch!

same here
•Message Body length must at least be 15.

yup same with everyone in my ts

lorddavito.2395:

So, please explain to me dear Anet, you bring out a patch, and the next thing that happends is making it impossible to log-in because of some bug or something?

Good job, once again.

Internet is working 100%, everything is fine, Guild Wars unable to log-in. Wonderful patch!

Same here. All connections fine with everything else but this.

High load + likely some unexpected issues.
Go do something else until resolved.

Happening here as well.

Going great until 57%, then stopped.

Ditto. No internet issues other than the connection issues to gw2.

yep I have the same connection error GJ!!!

Same here and for a friend. We’re in Sweden if that helps.

Download stuck on 63%, download speed was under 5kb/sec so decided to restart client. Now it says connection error/s detected. Internet working normal.

Download stuck on 63%, download speed was under 5kb/sec so decided to restart client. Now it says connection error/s detected. Internet working normal.

Ditto. No internet issues other than the connection issues to gw2.

Internet works fine here, but getting the connection error when starting up GW2.

Internet fine, can’t download the update (actually crashes the client completely) and even the website is struggling – some pages load eventually, some return a server error.

I’m hoping it’s just heavy traffic and will pass.

same problem here.

Same… at 63% it went down to 0KB. Now not even connecting anymore…

Maybe you’re not familair with highly anticipated patches… but this is how the internet works when EVERYONE and thier mother is trying to enter the same door at once.

After a long while of “Connection errors detected”, I suddenly had 99% done and 1 file left. But the progress bar is stuck there and doesn’t move.

After a long while of “Connection errors detected”, I suddenly had 99% done and 1 file left. But the progress bar is stuck there and doesn’t move.

Just started patching now for me.

OlliX.1705:

Just started patching now for me.

And now stuck at 99%. Great. :P

Elspeth Tiriel.9243:

Maybe you’re not familair with highly anticipated patches… but this is how the internet works when EVERYONE and thier mother is trying to enter the same door at once.

That’s odd because other than GW2 I’ve never had any issues with patching programs or games. And I’ve patched thousands of them.

I’m going out on a limb and saying the issue is more than likely Anet’s infrastructure being unable to handle the traffic rather than an issue of “how the internet works”

SnowHawk.3615:

Still won’t go to 100% for me it’s been stuck at 99% for awhile now

and then i exited out to see maybe if it would zoom to 100% or w/e and it’s at 0 with 2 files to download and nothing going on my internet is great btw

Try restarting your router. I had success with that.
but seems like high traffic

Larkir.6502:

After a long while of “Connection errors detected”, I suddenly had 99% done and 1 file left. But the progress bar is stuck there and doesn’t move.

same, and when i exited out of gw2 – it’s now at 0% with 2 files downloading and no progress – it’s just downloading with no bar that I can see

OlliX.1705:

OlliX.1705:

Just started patching now for me.

And now stuck at 99%. Great. :P

mine was at 99% but i exited out of the launcher and it’s at 0% and 2 files left and nothing happening :C

Mine finally downloaded.

Useful advice from the IT department

Always switch things off and then on before calling the IT department

That said it seems ArenaNet had some issues with their connectivity. I could download the patch after a restart of the GW2 process (got the connection error screen the first time) but could not get into the forum. Now that works too. Connection issues hopefully solved. There is a reason why a lot of GW2 patches go live in the morning Pacific time. Lots of people to solve issues

Not solved at all. I’m still having issues. My client initially started downloading and then went to the connection error message. Now it immediately comes up with the connection error and seems completely locked up so all I can do is end-task it. Then if I try to start it again it locks my computer up completely after a few minutes. I’ve done this twice so far with the same result. On the second lockup it also reset my screen resolution to 640×480. Something is definitely very messed up with my game client now.

Update: I just tried re-downloading the client and get the same connection errors message from Gw2Setup.exe.

This is extremely frustrating. I’ve blown my lunch break on game client issues. I guess I’ll try again tomorrow. I also get screwed out of my daily login reward as I probably
won’t get a chance to log in again today.

You are right, there are still connection issues. I had issues inside the game. I got disconnected 4 times in Blazeridge just before The Shatterer event and ended up in Black Citadel (the map I was when I logged in into the game). Only after the 5th time I could stay in Blazeridge. Luckily in time for the event. One of my guild mates had the same issue. After that the connection still did not seem stable. I got my daily (one vista and 4 plants is not so hard to get) and decided to quit for the day (it is 9pm here). Hopefully the issues are gone tomorrow morning.

Game finally downloaded for me. I chalk it up to the servers not being able to handle so many people trying to do a large download at once. Still not sure why the game client has to misbehave so badly for me while having the error.

Good thing we don’t have to pay sub fees.. but then again, that might help speed things up.. lol

Now this new update today is not letting me in at 0kb/sec and it’s crashing, requiring me to force close it. If these updates are going to have problems, why do they choose to deliver them around US evening times? Most online resources update and debug when usage is at a minimum, not maximum. Whatever, this is really disappointing.

this has happened to be every patch recently. so annoying. i have tried all suggested fixes.

I tried the fix from the other post (downloading at 0-75kps), changing the target on your gw2.exe. It worked.

This problem seems to happen with each update. Can a developer at least comment on this?

Same thing happening here. This happened with the wintersday patch, and now happening again with this patch. There was a thread about this back then too with no real resolution. It happened to everyone in the Midwestern United States too. I bet if people start posting their locations we will see that trend again.

In Minnesota here.

im also getting the same issue after tonite’s patch. i have rebooted, reset modem and router and nothing is working. cant get back into game as patch wont upload
michigan

Chiming in from Chicago area and getting the same problem this evening.

Also in Chicago, getting the same problem for about 2 hours.

I could log in yesterday, but it’s been a couple hours of retrying now from south central Wisconsin. Perhaps they just don’t like the Great Lakes region?

Lupini.6938:

I could log in yesterday, but it’s been a couple hours of retrying now from south central Wisconsin. Perhaps they just don’t like the Great Lakes region?

Must be a regional thing… I’m in mid-Wisconsin and I haven’t been able to log in for the past few hours either… sucks because I was working on upgrading our keep in EB and taking down a tower with a catapult… and now we might have lost the keep and you can bet the wall is repaired again…

Lupini.6938:

I could log in yesterday, but it’s been a couple hours of retrying now from south central Wisconsin. Perhaps they just don’t like the Great Lakes region?

It’s the future and our data is transmitted through a liquid with freezing temp equivalent to water’s, however the NCSoft data “streams” weren’t placed below the frost line underground. Thus effecting us in the Great Lakes region in the winter.

….This is what I resort to when I’m bored…

Omarbhn.6741:

Also in Chicago, getting the same problem for about 2 hours.

Me to i’m on the southside what up! but yeah same thing for me

I am also in Chicago, I am so fed up about this considering I had the same issue yesterday.

larxs.4519:

I am also in Chicago, I am so fed up about this considering I had the same issue yesterday.

sorry in advance but i am glad im not the only one with the problem in
Chicago
:)

Same kitten. GET YOU kitten STRAIGHT ANET!

btw im St. Paul if it is regional

So here is some supporting evidence:

I did a netstat -b to find the IP address that my gw2 client is trying to talk to.

Then I did a tracert to that. There is an initial timeout that happens between me and my ISP, but that was only for a 7ms delay, and the real timeout came later near Chicago.

Then I did a tracert to google.com and didn’t have any problems all, but the route didn’t go through Chicago.

I’m not sure if this is Chicago’s fault since I haven’t experimented enough to get enough sample data flowing through Chicago, but it is odd that only guild wars 2 update traffic seems to be getting lost amidst the shuffle. My other internet traffic is working just fine. Only the updates seem to be causing problems.