Guild Wars 2

Please read bold first as I know they will be asked
I have followed all troubleshooting about connection issues
We have restarted our modem and router
We have used a different modem and router
I have test all connections inside house
We have uninstalled and reinstalled GW2
We have GW2 in the firewall exception
UPNP is working
We have turned off firewall, anti virus\spyware for testing
I have DMZ both computer with no firewall and no antivirus/spyware for testing
We have no errors or long delays with tracert on all above options
This is the ONLY game we have problems with ( I have other games that use the same ports with no problem)
I have Win 10 she has Win 7 both machines are well above the recommend
END PLEASE READ THIS AREA FIRST

My roommate and I are getting disconnected while in WVW and Silverwaste. We have been disconnected after killing either Champion Mordrem Beekeeper / Champion Mordrem Mangler / Champion Mordrem Dark Wing but before all were defeated we are Tagged as defeating one ie can’t enter chamber again until all are defeated for big chest we will go in and the only thing available is the bandit chests not the big chest this started about a month ago the reason it took so long is we were waiting on appointment to have our outside lines tested(they tested great)

no one else has this?

Have you put in a support ticket from the Support link at the top of this page?

Although it sounds like something on your end… I know you said that everything is working and looks fine, but in order to test it out try taking your computer somewhere where you can use a different internet connection. If you have the same problem, you can rule out your router/internet connection.