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(edited by quacthulhu.2546)
No matter that day/night phase or what character or what location, every time I try to log in with a character in VB, the game crashes.
I restart, log back in, load back up, and it crashes immediately. It won’t even let me fill out the crash report.
I can’t get to any of my characters or their inventories while they’re stuck in VB.
I’ve never had this problem happen more than thru a couple tries on certain high-pop maps before (Lions Arch being the usual suspect). Characters logged off on other maps are fine, but the moment they move into VB I’m risking another crash and inaccessibility. And I haven’t played much in a few days.
(edited by quacthulhu.2546)
This is repeatedly happening despite multiple repairs.
(edited by quacthulhu.2546)
Rebooting the entire system didn’t help it either.
I was only able to un-stuck my characters by turning everything down to the lowest/off setting, making the game look worse than WoW (ewwwww), but it stopped the crashing at least long enough to teleport my 2 characters out.
I’ll try experimenting tomorrow night and see when it kicks again, I don’t have the mental capacity to even think of trying tonight. I was only able to read part of the data it was sending with the crash report, and it mentioned unable to read a specific part of memory. I wasn’t able to copy or screencap, it crashed completely a second later. I can confirm that my CPU (i7-2700k quad@3.50GHz) wasn’t being over-exerted or overheating, was threading about as well as it ever does with GW2 (64 bit), and my RAM was still showing as being used normally (32GB total), and Avast wasn’t catching it, and my net was decent.
This was not my first venture into a high population VB map, so if it was something with my vis settings, what changed or was added to start causing a mem crash?
If you have any memory reading DPS meters installed, I’d strongly suggest disabling them, and seeing if the problem continues to occur. Beyond that, a ticket with anet support might help — you only get advice from other players here, and the support team may have more insight into how to make progress on this.
Or really, any 3rd party add on — a lot of them break due to a change to the client (e.g. after a patch) and some after a change to the servers (which usually means a change to the client, but not always). They can also break for other reasons.
Besides that, you should start a support ticket and work with ANet. If you manage to troubleshoot on your own, great — you can close the ticket; if not, then you’ll have started the ball rolling and get back to Tyria all the sooner.
I’m having this same problem today trying to access one of my characters in Lake Doric, it crashes but I can access 6 other toons just fine.
No 3rd party meters, no 3rd party add-ons, no overlays or anything besides Task Manager, normal windows OS (with wuauserv/windos update manually stopped in services) and Avast doing it’s background thing (but with game mode on so it was def allowing everything to connect through.)
Since the problem stopped happening on VB once I turned my video and sound settings down to potato, it’s something there. And either something from the area (visual, music, sfx) or something from the players (fancy armor/weapon graphics or kits or toys). Something that’s never triggered my system before.
But tonight I’m going to experiment on it, sick or not. I’ll update here because, kitten it’s quirky to have something like this persist thru multiple PC reboots when nothing else has happened to it (and I’m sure nothing has). If I can figure out what setting/s tweaked 1 at a time are setting it off, I can at least narrow it down in my bug report.
I did submit an in-game bug report though, but not a support ticket since I was able to regain access to my characters, and I can live without VB for a while. I know the problem didn’t happen when my characters were in Ember Bay, so it’s not a strictly-new-maps thing.
I’ll update here.
Update: I’ve limited the crashing to whatever effects are triggered on by “High_Res Character Textures”, even with all my other settings turned down to low/off, and I’m still fine with everything else turned up and turned to full blast without High-Res on.
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