Crafting levels reduction
Nope. No offense but this sounds like a mix up/ user error. Just make sure to double check. Otherwise fill out a support ticket.
Recently, the game changed so that all characters know all recipes that are manually unlocked. This makes it possible that characters without enough crafting levels might know a lot of advanced recipes.
If you’re sure that it’s something else, you’ll have to work with support, as Andraus advised. Include in your ticket the specific characters and the approximate rank you think they had before.
I’ve Sent in a ticket with every one I’ve found and the first one happened well before the recent changes
I’ve Sent in a ticket with every one I’ve found and the first one happened well before the recent changes
Good luck, then, and please keep us posted with what you discover.