Guild Wars 2

I’m getting this crash and can’t seem to fix it

—> Crash <—
Assertion: Failed to load Coherent DLL: 0xc1
File: ..\..\..\Engine\ArenaWeb\CoherentUi\AwCoh.cpp(46)
App: Gw2.exe
Pid: 8968
Cmdline:
BaseAddr: 00020000
ProgramId: 101
Build: 53850
When: 2015-10-11T15:25:17Z 2015-10-11T10:25:17-05:00
Uptime: 0 days 0:00:01
Flags: 0

—> System <—
Name: DESKTOP-4H3MRJN
IpAddr: 192.168.1.68
Processors: 4 [GenuineIntel:6:14:3]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 5326MB/ 8147MB 65%
Paged: 6599MB/10067MB 65%
Virtual: 3864MB/ 4095MB 94%
Load: 34%
CommitTotal: 3468MB
CommitLimit: 10067MB
CommitPeak: 6185MB
SystemCache: 3273MB
HandleCount: 61664
ProcessCount: 104
ThreadCount: 1880

—> Process Memory <—
Private: 33MB
WorkingSet: 34MB
PeakWorkingSet: 95MB
PageFaults: 326416

—> Game Context <—
MapId: 0
Flags: 0×241
ElapsedTime: 00:00:00

—> World State <—
<WorldState />

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×207c <—

—> Trace <—
Pc:00aa3cfe Fr:06aefaf8 Rt:006207df Arg:065dca20 065dca24 005ab2d6 00000006
Pc:006207df Fr:06aefb24 Rt:005aa3b4 Arg:066320e0 00000007 06aefb70 00563422
Pc:005aa3b4 Fr:06aefb34 Rt:00563422 Arg:00000006 003145d5 00000000 066320e0
Pc:00563422 Fr:06aefb70 Rt:003141f6 Arg:06aefbac 00315a8c 00000007 00000000
Pc:003141f6 Fr:06aefb78 Rt:00315a8c Arg:00000007 00000000 066320e0 003140d0
Pc:00315a8c Fr:06aefbac Rt:00313f07 Arg:06aefcc8 00315c25 3ce56042 06633744
Pc:00313f07 Fr:06aefc60 Rt:004a730e Arg:0482f160 00000002 00000002 00000010
Pc:004a730e Fr:06aefcdc Rt:004a84f2 Arg:0882fb51 01d10439 09f74c22 00000001
Pc:004a84f2 Fr:06aefd1c Rt:004a6b3f Arg:04796f60 047a4ba8 00321bc3 0046316c
Pc:004a6b3f Fr:06aefd3c Rt:004630c0 Arg:04796f60 09f74c4a 0046316c 047a4ba8
Pc:004630c0 Fr:06aefd74 Rt:004631e8 Arg:0046316c 06aefd94 74b03744 047a4ba8
Pc:004631e8 Fr:06aefd80 Rt:74b03744 Arg:047a4ba8 74b03720 f0e2c4ca 06aefddc
Pc:74b03744 Fr:06aefd94 Rt:770fa064 Arg:047a4ba8 b57345c1 00000000 00000000
Pc:770fa064 Fr:06aefddc Rt:770fa02f Arg:ffffffff 7711d7bc 00000000 00000000
Pc:770fa02f Fr:06aefdec Rt:00000000 Arg:0046316c 047a4ba8 00000000 00000000

—> Thread registers <—
eax=06aeee20 ebx=00000000 ecx=00000000 edx=000002c8 esi=74b09ec0 edi=00000000
eip=00aa3cfe esp=06aef444 ebp=06aefaf8
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 06AEEE00 003a0000 74b09ec0 00000000 06aeee78
eax-16 06AEEE10 74a23e54 06aeee78 74a23e28 06aeee20
eax 0 06AEEE20 80000003 00000000 00000000 74a23e28
eax16 06AEEE30 00000002 00000002 0483a350 00720061
eax+32 06AEEE40 00200073 01000000 06aeee4c 00440000
eax+48 06AEEE50 00410056 00490050 00320033 0064002e
esi-32 74B09EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 74B09EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 74B09EC0 031c25ff cccc74b7 cccccccc cccccccc
esi16 74B09ED0 8b55ff8b 00a151ec 3374ba00 fc4589c5
esi+32 74B09EE0 08358b56 8574ba08 cc850ff6 33000148
esi+48 74B09EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
00AA3CDE 05e03669 01010000 0085c075 1bff1550 ..6i…….u…P
00AA3CEE b4ec0050 68844a06 016a2e68 344a0601 …Ph.J..j.h4J..
00AA3CFE e84d5188 ff83c410 33d28d4a 5ce8b0cc .MQ…..3..J\…
00AA3D0E 87ff568b c8e80801 00005ec3 cccccccc ..V…….^…..
00AA3D1E cccc568b f18b06ff 501085c0 74116a3b ..V…..P…t.j;
00AA3D2E ba344a06 01b9a84a 0601e8a3 5088ff83 .4J….J….P…

—> Stack <—
06AEF444 00aa3d03 01064a34 0000002e 01064a84 .=..4J…….J..
06AEF454 000000c1 06634080 00621af5 01675204 …..c...b..Rg. 06AEF464 06633b70 00002218 0000001e 01d30810 p;c..".......... 06AEF474 00000000 06634080 00000054 00000054 .....c.T…T…
06AEF484 044f9640 0000003d 0000003d 0670b060 .O.=...=...`.p. 06AEF494 00005a6a 00005a6a 00000000 06aef6dc jZ..jZ.......... 06AEF4A4 06aef8e4 06aefaec 044f9640 06634080 .........O..@c.
06AEF4B4 0670b060 00000028 00000000 00000001 `.p.(………..
06AEF4C4 00000000 50415241 0067d25a 00320077 ….ARAPZ.g.w.2.
06AEF4D4 00610063 00680063 002d0065 0034007b c.a.c.h.e.-.{.4.
06AEF4E4 00320030 00430039 00350036 002d0038 0.2.9.C.6.5.8.-.
06AEF4F4 00340039 00320043 0031002d 00430042 9.4.C.2.-.1.B.C.
06AEF504 002d0038 00420035 00360043 0032002d 8.-.5.B.C.6.-.2.
06AEF514 00340039 00430030 00390032 00430034 9.4.0.C.2.9.4.C.
06AEF524 00310038 007d0042 00000000 00000000 8.1.B.}………
06AEF534 00000000 00000000 00000000 00000000 …………….
06AEF544 00000000 00000000 00000000 00000000 …………….
06AEF554 00000000 00000000 00000000 00000000 …………….
06AEF564 00000000 00000000 00000000 00000000 …………….
06AEF574 00000000 00000000 00000000 00000000 …………….
06AEF584 00000000 00000000 00000000 00000000 …………….
06AEF594 00000000 00000000 00000000 00000000 …………….
06AEF5A4 00000000 00000000 00000000 00000000 …………….
06AEF5B4 00000000 00000000 00000000 00000000 …………….
06AEF5C4 00000000 00000000 00000000 00000000 …………….
06AEF5D4 00000000 00000000 00000000 00000000 …………….
06AEF5E4 00000000 00000000 00000000 00000000 …………….
06AEF5F4 00000000 00000000 00000000 00000000 …………….
06AEF604 00000000 00000000 00000000 00000000 …………….
06AEF614 00000000 00000000 00000000 00000000 …………….
06AEF624 00000000 00000000 00000000 00000000 …………….
06AEF634 00000000 00000000 00000000 00000000 …………….
06AEF644 00000000 00000000 00000000 00000000 …………….
06AEF654 00000000 00000000 00000000 00000000 …………….
06AEF664 00000000 00000000 00000000 00000000 …………….
06AEF674 00000000 00000000 00000000 00000000 …………….
06AEF684 00000000 00000000 00000000 00000000 …………….
06AEF694 00000000 00000000 00000000 00000000 …………….
06AEF6A4 00000000 00000000 00000000 00000000 …………….
06AEF6B4 00000000 00000000 00000000 00000000 …………….
06AEF6C4 00000000 00000000 00000000 00000000 …………….
06AEF6D4 00000000 4e4f4944 003a0043 0050005c ….DIONC.:.\.P.
06AEF6E4 006f0072 00720067 006d0061 00460020 r.o.g.r.a.m. .F.
06AEF6F4 006c0069 00730065 00280020 00380078 i.l.e.s. .(.×.8.
06AEF704 00290036 0047005c 00690075 0064006c 6.).\.G.u.i.l.d.
06AEF714 00570020 00720061 00200073 005c0032 .W.a.r.s. .2.\.
06AEF724 00690062 005c006e 006f0043 00650068 b.i.n.\.C.o.h.e.
06AEF734 00650072 0074006e 00490055 0064002e r.e.n.t.U.I…d.
06AEF744 006c006c 00000000 00000000 00000000 l.l………….
06AEF754 00000000 00000000 00000000 00000000 …………….
06AEF764 00000000 00000000 00000000 00000000 …………….
06AEF774 00000000 00000000 00000000 00000000 …………….
06AEF784 00000000 00000000 00000000 00000000 …………….
06AEF794 00000000 00000000 00000000 00000000 …………….
06AEF7A4 00000000 00000000 00000000 00000000 …………….
06AEF7B4 00000000 00000000 00000000 00000000 …………….
06AEF7C4 00000000 00000000 00000000 00000000 …………….
06AEF7D4 00000000 00000000 00000000 00000000 …………….
06AEF7E4 00000000 00000000 00000000 00000000 …………….
06AEF7F4 00000000 00000000 00000000 00000000 …………….
06AEF804 00000000 00000000 00000000 00000000 …………….
06AEF814 00000000 00000000 00000000 00000000 …………….
06AEF824 00000000 00000000 00000000 00000000 …………….
06AEF834 00000000 00000000 00000000 00000000 …………….

Make sure nothing (virus/malware/adware scanners, etc.) is interfering with the CoherentUI programs? Needed for the TP/Gem Store to work properly.

If you continue to have issue, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.