Guild Wars 2

So I’ve crashed a bunch of times in the last few days while on ‘ground’ level of Bloodstone Fen, between the Tomb of the Confessors PoI and the crater rim.
It seems to be when fighting a bunch of enemies, or a bunch of enemies with lots of AoE. I of course get a crash report (which I’ve submitted), the top of which reads:

Assertion: (m_sphereRadius + TOLERANCE >= m_boxExtent.x) || (m_sphereRadius + TOLERANCE >= m_boxExtent.y) || (m_sphereRadius + TOLERANCE >= m_boxExtent.z) 
File: ..\..\..\Engine\Gr\GrBound.cpp(94)

sphereRadius = 1.#QNAN0, boxExtent = (1.#QNAN0, 1.#QNAN0, 1.#QNAN0)

Normally I’d just, ya know, not go there and wait until some fix makes its way through, but I unfortunately need to be there for the Alari achieve (or at least for some of the pre-events).

UPDATE: Since this problem is getting worse, I’m posting my crash report.
—> Crash <—
Assertion: MathIsUnitVector(forward, 0.01f)
File: ..\..\..\Game\AgentView\AvUtil.cpp(286)
App: Gw2-64.exe
Pid: 17772
Cmdline:
BaseAddr: 00007FF776350000
ProgramId: 101
Build: 64867
When: 2016-07-30T03:54:41Z 2016-07-29T23:54:41-04:00
Uptime: 0 days 0:51:28
Flags: 0

—> System <—
Name: DESKTOP-AB1TV4R
IpAddr: 10.0.0.222 10.0.0.162
Processors: 8 [GenuineIntel:6:14:3]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 9010MB/16282MB 55%
Paged: 9853MB/18714MB 52%
Virtual: 134214470MB/134217727MB 3%
Load: 44%
CommitTotal: 8861MB
CommitLimit: 18714MB
CommitPeak: 10782MB
SystemCache: 9533MB
HandleCount: 437214
ProcessCount: 126
ThreadCount: 2038

—> Process Memory <—
Private: 2700MB
WorkingSet: 2362MB
PeakWorkingSet: 2374MB
PageFaults: 8910962

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 961.76 1031344
VRAM 804.01 20198
Programmer Data 640.53 311001
Engine 323.28 148513
Uncategorized 243.89 701719
Model-Programmer 215.73 38464
VRAM – Prop Tex 207.16 607
Game 193.72 121881
VRAM – Character Tex 182.93 576
Content 140.07 39683
VRAM – Gr Postproc 88.39 20
Collections 83.92 7571
Dictionary 81.48 2594
Gr 78.29 86742
VRAM – Effect Texture 72.11 311
Art Assets 63.23 11079
VRAM – Composite Tex 55.06 207
Character Models 51.04 2838
Composite Models 50.62 1188
Text 45.82 4255
Gr Umbra 45.10 1582
VRAM – UI Textures 43.53 818
Composite Tex 41.18 82
Composite Tex Pool 41.18 82

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 243.89 701719
Model-Programmer 209.51 27259
VRAM – Prop Tex 207.16 607
VRAM – Character Tex 182.93 576
Content 140.07 39683
VRAM – Gr Postproc 88.39 20
Dictionary 81.48 2594
VRAM – Effect Texture 72.11 311
VRAM – Composite Tex 55.06 207
Text 45.82 4255
Gr Umbra 45.10 1582
VRAM – UI Textures 43.53 818
Composite Tex Pool 41.18 82
VRAM – DDI Shader 26.89 16583
VRAM – DirectX Geo Buffers 25.38 708
Archive 18.62 38
Audio FMOD 14.30 12199
VRAM – Prop Geo 14.08 58
VRAM – Gr Cloud 12.50 49
VRAM – World Map Tex 9.69 40
Map Zone 9.54 6590
Composite Packfile 9.33 328
Collide Havok 9.14 6202
Frame 9.06 110

—> Game Context <—
MapId: 1165
Flags: 0×241
ElapsedTime: 00:06:50

—> World State <—
<WorldState BufferCapacity=“67090864” BufferUsed=“45096944” DrawCalls=“1054” Fps=“31” EffectLights=“0” Lights=“76” Materials=“347” Particles=“7261” Submodels=“1080” TextureLoadsPending=“0” TextureMemory=“278537222” Triangles=“2247165” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“238144482” CameraPos=“-2986.66, 1401.89, -26861.4” CameraFwd=“0.539488, -0.480644, 0.691328” MapName=“tboUv.M3Idg” MapNamespace=“hdzG7” MapSector=“knoHU.vTplV” MapType=“Public” MapFloor=“2” MapId=“1165” MapGuid=“E3DB39A5-285F-4EAB-B7F0-FB5BA6239740” MapTimeOfDay=“0.000000” PlayerFacing=“0.539487, -0.480644, 0.691328” PlayerPos=“-2663.67, 1114.12, -26264.2” PlayerVelocity=“220.239, -196.219, 112.744” />

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×4394 <—

—> Trace <—
Pc Rt : Args
00007ff7`7663b47c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`773b61d7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`773d5d10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`773d6433 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`773d704e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`773d21e9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`773ab40e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7684f7e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`76856719 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`76855b38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7685851a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`77320076 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7731712a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7732a4ab 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7731e0d5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`7737c164 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`770fd599 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`76a0ada3 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767fb020 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767f8e8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767f8aae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767f9fa6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767f84bf 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`76632099 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767b907f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`767b9226 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007fff`9fe08102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007fff`a269c5b4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=00007ff7779d7a20 rcx=000000743effea60
rdx=00007ff7779d7a20 rsi=000000000000011e rdi=00007ff77760f818
rip=00007ff77663b41d rsp=000000743effea00 rbp=000000743efff110
r8=000000000000011e r9=000000743effefa0 r10=00000177ccf71398
r11=00000177ff427c60 r12=0000000000000000 r13=00000177b952b2a0
r14=0000017807f9f090 r15=00000177b952b4e0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF7779D7A00 3f6c8366`00002973 bec3ef07`3ec3ef07 447a0000`bf6c8366 3fe00000`43fa0000
rbx 0 00007FF7779D7A20 2e2e5c2e`2e5c2e2e 67415c65`6d61475c 5c776569`56746e65 632e6c69`74557641
rbx32 00007FF7779D7A40 00000000`00007070 6e557349`6874614d 726f7463`65567469 302e3020`2c707528
rcx-32 000000743EFFEA40 00007ff7`7663b41d 00000074`3effea00 00000074`3efff110 00007ff7`764ce344
rcx 0 000000743EFFEA60 c0b8bd3c`4a580726 00000074`3efff040 00000000`3d072b02 00000000`00000000
rcx32 000000743EFFEA80 c0d8bd3c`41557220 4664579a`43417aa0 00009fbf`0010000f 0053002b`002b0033
rdx-32 00007FF7779D7A00 3f6c8366`00002973 bec3ef07`3ec3ef07 447a0000`bf6c8366 3fe00000`43fa0000
rdx 0 00007FF7779D7A20 2e2e5c2e`2e5c2e2e 67415c65`6d61475c 5c776569`56746e65 632e6c69`74557641
rdx32 00007FF7779D7A40 00000000`00007070 6e557349`6874614d 726f7463`65567469 302e3020`2c707528
r9-32 000000743EFFEF80 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
r9 0 000000743EFFEFA0 00000000`00000000 00000000`00000000 00000000`3f800000 00000000`00000000
r932 000000743EFFEFC0 00000000`3d072b02 00000000`00000000 00000000`3d072b02 00000000`00000000

—> Code <—
00007ff7`7663b3fd 488bf948 8d0dd970 6b01418b f0488bda H..H…pk.A..H..
00007ff7`7663b40d e8be8ffe ff488d4c 2460ff15 133ff000 …..H.L$`…?..
00007ff7`7663b41d 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00007ff7`7663b42d 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00007ff7`7663b43d db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00007ff7`7663b44d 056e81f1 00488944 2450488d 4424604c .n…H.D$PH.D$`L

—> Stack <—
00000074`3effea00 00000177`c5b9b9c0 00000177`a007ba10 00000030`00000083 00000000`00000037 ….w…….w…….0…7…….
00000074`3effea20 00000074`3effea40 00000074`3effea60 00000000`00000000 00000000`00000000 ..>t...`..>t................... 00000074`3effea40 00007ff7`7663b41d 00000074`3effea00 00000074`3efff110 00007ff7`764ce344 ..cv.......>t......>t...D.Lv.... 00000074`3effea60 c0b8bd3c`4a580726 00000074`3efff040 00000000`3d072b02 00000000`00000000 &.XJ<.....>t…..=…………
00000074`3effea80 c0d8bd3c`41557220 4664579a`43417aa0 00009fbf`0010000f 0053002b`002b0033 rUA<….zAC.WdF……..3...S.
00000074`3effeaa0 00000202`002b002b 00000000`00000008 00000000`3f800000 00000000`00000000 +.…………….?…………
00000074`3effeac0 002f845e`0082082d 00000000`003601ca 002f1230`008195ff 00000000`00000001 -…^./…6………0./………
00000074`3effeae0 00000074`3effea60 00007ff7`779d7a20 00007ff7`779d7a20 00000074`3effea00 `..>t… z.w…. z.w…….>t…
00000074`3effeb00 00000074`3efff110 00000000`0000011e 00007ff7`7760f818 00000000`0000011e …>t………….`w…………
00000074`3effeb20 00000074`3effefa0 00000177`ccf71398 00000177`ff427c60 00000000`00000000 …>t…….w…`|B.w………..
00000074`3effeb40 00000177`b952b2a0 00000178`07f9f090 00000177`b952b4e0 00007ff7`7663b41d ..R.w.......×.....R.w…..cv….
00000074`3effeb60 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00009fbf …………………………..
00000074`3effeb80 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000074`3effeba0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000074`3effebc0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000074`3effebe0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000074`3effec00 00000000`fff44020 00000000`00000000 00000000`fff44020 00000000`00000000 @………….. @…………..
00000074`3effec20 00000000`fff44020 00000000`00000000 00000000`fff44020 00000000`00000000 @………….. @…………..
00000074`3effec40 00000000`fff44020 00000000`00000000 00000000`00000000 00000000`00000000 @…………………………
00000074`3effec60 00000000`44dc0000 00000000`00000000 00000000`00000000 00000000`00000000 …D……………………….
00000074`3effec80 00000000`3d072b02 00000000`00000000 00000000`3d072b02 00000000`00000000 ..=…………..=…………
00000074`3effeca0 00000000`3f800000 00000000`00000000 00000000`00000000 00000000`00000000 …?……………………….
00000074`3effecc0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000074`3effece0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000074`3effed00 00000000`0000000f 00007fff`a2665bd4 00000177`9a0d0000 00000177`00000004 ………[f………w…….w…
00000074`3effed20 00000000`000000e8 00000000`00000000 00000177`9a0d0d80 00000000`00001754 ………………..w…T…….
00000074`3effed40 00001151`e6cd5f82 00000000`00000000 00000177`99f10000 00000000`00000000 ._..Q……………w………..
00000074`3effed60 00000074`3efff030 00000000`00000000 00000000`00000002 00000000`00000002 0..>t………………………
00000074`3effed80 00000177`ccf712f0 00000000`000000d8 00000000`00000005 00007ff7`7662faa7 ….w…………………bv….
00000074`3effeda0 00000177`00000002 00000000`00000001 00000177`a9a51ff0 00000177`ccf70000 ….w……………w…….w…
00000074`3effedc0 00000177`bf70bb50 00007ff7`76630295 00000178`03ec7d00 00000000`00000000 P.p.w…..cv…..}..×...........
00000074`3effede0 00000000`00000002 00000074`3efff030 00007ff7`77592fd8 00007ff7`767be120 ……..0..>t…./Yw…. .{v….

—> Error Logs <—
(… removed for length)
[ClientError] AV mtx: pg(619D1021-55F1-E111-809D-78E7D1936EF0) avVP(-1.#QNAN, -1.#QNAN, -1.#QNAN) avLF(0.352339, 0.935714, -0) avWP(-1.#QNAN, -1.#QNAN, -1.#QNAN) avF(0.352339, 0.935714, -0) aWPA(1627.44, 168.837, -27553.6) aWP(-1.#QNAN, -1.#QNAN, -1.#QNAN) aWF(0.33975, 0.930354, 0.137886) aWV(-1.#QNAN, -1.#QNAN, -1.#QNAN) aLF(0.33975, 0.930354, 0.137886) aLV(-1.#QNAN, -1.#QNAN, -1.#QNAN)

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×139b
Version = 10.18.0013.5384
Description = NVIDIA GeForce GTX 960M
Compat = 0×00100000
VidMem = 0 MB

Also, I noticed https://forum-en.gw2archive.eu/forum/support/support/GW2-exe-crashing-avutil-cpp/first#post4450768 . Nice to know this problem has been completely ignored for a year.

Just wanted to say that this is still happening. It’s become MORE frequent now.

—> Crash <—
Assertion: (m_sphereRadius + TOLERANCE >= m_boxExtent.x) || (m_sphereRadius + TOLERANCE >= m_boxExtent.y) || (m_sphereRadius + TOLERANCE >= m_boxExtent.z)
File: ..\..\..\Engine\Gr\GrBound.cpp(94)
App: Gw2-64.exe
Pid: 22788
Cmdline:
BaseAddr: 00007FF607490000
ProgramId: 101
Build: 65287
When: 2016-08-10T17:01:05Z 2016-08-10T13:01:05-04:00
Uptime: 0 days 1:43:57
Flags: 0

(memory and system specs ommitted for length)

—> Game Context <—
MapId: 1043
Flags: 0×241
ElapsedTime: 00:29:37

—> World State <—
<WorldState BufferCapacity=“89122224” BufferUsed=“68460846” DrawCalls=“1409” Fps=“31” EffectLights=“0” Lights=“78” Materials=“621” Particles=“8241” Submodels=“1609” TextureLoadsPending=“3” TextureMemory=“1311567870” Triangles=“1546874” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“344073774” CameraPos=“-4378.87, -92.9222, -4514.97” CameraFwd=“0.693994, -0.0452739, 0.718556” MapName=“tboUv.PTVVE” MapNamespace=“KAhpw” MapSector=“IJwR+.6dSoc” MapType=“Public” MapFloor=“1” MapId=“1043” MapGuid=“7330127D-AB56-4592-BA0A-135CAEAC8B2C” MapTimeOfDay=“1.000000” PlayerFacing=“0.867463, -0.497501, 0” PlayerPos=“-3577.06, -145.231, -3259.43” PlayerVelocity=“0, 0, -0” />

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xf84 <—

—> Trace <—
Pc Rt : Args
00007ff6`0777b89c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`077c8d92 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`077a6279 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`08247102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`082751ce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0827480b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0827632f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0824d7e2 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0825c494 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`082516c2 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`07b4b68e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0793c370 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0793a23e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`07939e5e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0793b366 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`0793986f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`077723a9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`078f8c4f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`078f8df6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007fff`9fe08102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007fff`a269c5b4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=00007ff6086db6d0 rcx=000000140f8fef80
rdx=00007ff6086db6d0 rsi=000000000000005e rdi=00007ff6086db720
rip=00007ff60777b83d rsp=000000140f8fef20 rbp=0000000000000000
r8=000000000000005e r9=000001d9f019f6f0 r10=000000140f8febd0
r11=000001d9f019f708 r12=000000140f8ff7c0 r13=0000000000000000
r14=0000000000000000 r15=0000000000000001
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF6086DB6B0 00000000`00000000 00007ff6`086db638 00000000`00000000 00000000`0000001c
rbx 0 00007FF6086DB6D0 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 756f4272`475c7247 00007070`632e646e
rbx32 00007FF6086DB6F0 61526572`65687073 25203d20`73756964 7845786f`62202c66 28203d20`746e6574
rcx-32 000000140F8FEF60 00007ff6`0777b83d 00000014`0f8fef20 00000000`00000000 000001d9`00000003
rcx 0 000000140F8FEF80 00000000`00000028 00000000`00000000 00000000`00000006 00007ff6`0776fe97
rcx32 000000140F8FEFA0 00000000`00000002 00000000`00000000 00009fbf`0010000f 0053002b`002b0033
rdx-32 00007FF6086DB6B0 00000000`00000000 00007ff6`086db638 00000000`00000000 00000000`0000001c
rdx 0 00007FF6086DB6D0 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 756f4272`475c7247 00007070`632e646e
rdx32 00007FF6086DB6F0 61526572`65687073 25203d20`73756964 7845786f`62202c66 28203d20`746e6574
r9-32 000001D9F019F6D0 00000000`00000000 8a04e700`d3eb642b 00000000`00000000 00020110`00000004
r9 0 000001D9F019F6F0 000001d9`7b958970 00007ff6`090b3971 00000001`00000002 00650068`00700073
r932 000001D9F019F710 00610052`00650072 00730075`00690064 00310020`003d0020 004e0051`0023002e

—> Code <—
00007ff6`0777b81d 488bf948 8d0d7998 6c01418b f0488bda H..H..y.l.A..H..
00007ff6`0777b82d e8de8efe ff488d4c 2460ff15 f32af100 …..H.L$`…*..
00007ff6`0777b83d 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00007ff6`0777b84d 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00007ff6`0777b85d db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00007ff6`0777b86d 05ae6df2 00488944 2450488d 4424604c ..m..H.D$PH.D$`L

—> Stack <—
00000014`0f8fef20 00000000`00000018 00000000`00000000 000001d9`7b920000 00000000`00000028 ……………….{….(…….
00000014`0f8fef40 00000014`0f8fef60 00000014`0f8fef80 00000000`00000000 00000000`00000030 `…………………..0…….
00000014`0f8fef60 00007ff6`0777b83d 00000014`0f8fef20 00000000`00000000 000001d9`00000003 =.w….. …………………..
00000014`0f8fef80 00000000`00000028 00000000`00000000 00000000`00000006 00007ff6`0776fe97 (…………………….v…..
00000014`0f8fefa0 00000000`00000002 00000000`00000000 00009fbf`0010000f 0053002b`002b0033 ……………………3...S.
00000014`0f8fefc0 00000202`002b002b 00000000`00000000 000001d9`2b94abd0 000001d9`2b94b418 .…………….…….….
00000014`0f8fefe0 00000000`00000018 00000000`00000018 00000000`00000001 00000000`00000001 …………………………..
00000014`0f8ff000 00000014`0f8fef80 00007ff6`086db6d0 00007ff6`086db6d0 00000014`0f8fef20 ……….m…….m….. …….
00000014`0f8ff020 00000000`00000000 00000000`0000005e 00007ff6`086db720 00000000`0000005e ……..^……. .m…..^…….
00000014`0f8ff040 000001d9`f019f6f0 00000014`0f8febd0 000001d9`f019f708 00000014`0f8ff7c0 …………………………..
00000014`0f8ff060 00000000`00000000 00000000`00000000 00000000`00000001 00007ff6`0777b83d ……………………=.w…..
00000014`0f8ff080 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00009fbf …………………………..
00000014`0f8ff0a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff0c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff0e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff100 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff120 00000000`7fc91490 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff140 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff160 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff180 00000000`7fc91490 00000000`00000000 00000000`49fffff8 00000000`00000000 ……………….I…………
00000014`0f8ff1a0 00000000`3d072b02 00000000`00000000 00000000`3d072b02 00000000`00000000 ..=…………..=…………
00000014`0f8ff1c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff1e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff200 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000014`0f8ff220 000001d9`c57b5c80 00007ff6`078fe6f8 00000000`00000000 3f800000`00000000 .\{……………………….?
00000014`0f8ff240 00000000`3f800000 000001d9`7b8d02a8 00000000`00000001 00007ff6`07900565 …?…….{…………e…….
00000014`0f8ff260 00000000`7fc91490 00000014`00000000 000001d9`00000000 00000014`0f8ff290 …………………………..
00000014`0f8ff280 3f800000`00009fbf 00007ff6`078fd292 00000000`00009fbf 3f800000`3f800000 …….?……………….?…?
00000014`0f8ff2a0 00000000`3f800000 00000000`00000020 00000000`00000001 00007ff6`078fd641 …?…. ……………A…….
00000014`0f8ff2c0 00000000`00009fbf 00000000`00009fbf 00000000`7fc91490 00000000`00000005 …………………………..
00000014`0f8ff2e0 00000000`bf800000 00007ff6`074ec0a3 000001d9`a697f220 00007ff6`074e9713 ……….N….. ………N…..
00000014`0f8ff300 000001d9`7fc91490 00000000`00009fbf 00007ff6`7fc91490 00007ff6`0869dd30 ……………………0.i…..

—> Error Logs <—
)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Bad transform (index 0) set on model 0×0000000000000000.
(24.000000, 0.000000, 0.000000, 1.#QNAN0)
(0.000000, 24.000000, 0.000000, 1.#QNAN0)
(0.000000, 0.000000, 24.000000, 1.#QNAN0)
Model ‘0×082245’: Failed to resolve AimIK bone indices.
[ClientError] AV mtx: pg(EEFFC242-1051-E511-A22A-78E7D1936EF0) avVP(1.#QNAN, 1.#QNAN, 1.#QNAN) avLF(0.784365, 0.620269, -0) avWP(1.#QNAN, 1.#QNAN, 1.#QNAN) avF(0.784365, 0.620269, -0) aWPA(-3066.55, -1520.07, -3493.47) aWP(1.#QNAN, 1.#QNAN, 1.#QNAN) aWF(0.758582, 0.602827, 0.247293) aWV(1.#QNAN, 1.#QNAN, 1.#QNAN) aLF(0.758582, 0.602827, 0.247293) aLV(1.#QNAN, 1.#QNAN, 1.#QNAN)
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘MNFu6.4G8jU’
Model ‘0×082240’: Failed to resolve AimIK bone indices.
sphereRadius = 1.#QNAN0, boxExtent = (1.#QNAN0, 1.#QNAN0, 1.#QNAN0)

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×139b
Version = 10.18.0013.5384
Description = NVIDIA GeForce GTX 960M
Compat = 0×00100000
VidMem = 0 MB

This time, in AB while a gold armor. Thanks for completely ignoring this issue. Let me reitterate that it’s actually WORSE now. It happens pretty much every time I use a gold armor in AB, very often when in BF, and in many other locations. In addition, I used to be able to ignore the crash notice and alt-tab back into gw2. I can no longer do that. Is this actually ever going to get fixed, or should I just expect that this will crash every hour or so? Is two weeks an unreasonably short time to expect a “Hey, we’re working on it”, or SOME form of response? Since, you know, apparently submitting a bug report via the crash notice does absolutely nothing.

And now I can’t even load the game! And no, I’m not going to stop bumping this until I get SOME sort of response!

@Healy Unit:

I recommend that you start a support ticket at
https://help.guildwars2.com/anonymous_requests/new

We can only get individual attention from customer service via a ticket. (They can almost always help with issues like the one you are having.)

Have you tried contacting support directly to see if they can offer advice? Or posting over in the Account/Technical Support subforum, since this seems to be better suited for that rather than the bug subforum?