Guild Wars 2

Every time I get to the helix near the end of the mission, my client crashes after the first vine wall.
I have no idea what’s causing it, it’s not a connection issue, but it’s very frustrating to get all the way through a mission like that and crash so close to the end repeatedly.

I have the same issue, when I try to run up the helix my client crashes. I have tried it on a different computer, but it still crashes the exactly same way.

I have the same problem, I have tried to finish the quest 5 times I think in the last 2 days, and I crash every time I run up the helix, after I destroyed the first vine wall.

Same thing here. Nvidia issue??

Me too.

GPU: NVIDIA GTX 780M (driver version 382.33)
OS: Windows 10 (64bit) running native on an iMac (boot camp)

Same thing. Just had this happen three times with my wife. The last part of Bitter Harvest, running up the double helix, right after the first vine wall. SO frustrating as it takes a long time to get to this part of the story.

GPU: NVIDIA GeForce GTX 980, driver version 384.94
OS: Windows 10 Pro 64-bit, Creator’s Edition

I’m using a GTX 1080, so maybe it is an NVIDIA issue. Using Windows 10 as well.

Someone posted on Reddit a couple days ago about the issue on a Mac, so it can’t be just a PC issue.

Don’t see any way to edit my post, so sorry about the double post.

Wanted to add, my NVIDIA driver version is 382.53. Disappointed to see that 384.94 fares no better.

In the future, you can edit posts by using the little pencil icon in the lower right.

Though, right now with the forum borkness, editing takes a very long time.

Good luck.

Ah, ok. NoScript was blocking the symbol from appearing.

Anyway, I managed to finish it without a crash!
I turned down all my graphic options to minimum and switched from Windowed Fullscreen to Fullscreen.

I can’t say whether that helped the issue or I just got lucky, but hopefully, it will work for the rest of you too.

Congratulations! That may have, indeed, helped.

Ah, but unfortunately, bugs ended up ruining the next mission for me too.

I think this might be an old one that still isn’t fixed. During the final fight, an updraft forced me straight up and out of the mission area, ending the mission entirely. My Reaper kills way too slowly for me to bother trying that one again any time soon…

That one’s best with a party. Even two would help.

Good luck.

same thing, Crashed at the same place near the end twice today. Waste so much time, considering it is a long mission.

Getting the same issue.
Logged a ticket with support.
Hopefully get an answer…

Same issue… hoping for a fix soon

Hmm… Tried it again on a different character with minimum graphics settings and fullscreen, and it still crashed.

Maybe one side of the helix is less crash prone than the other? It’s really hard to tell which side you’re on, so it’d be hard to pick the right one, if that’s the case.

Same issue.
Assertion failed: MathRectIsValid(rect)
So it’s probably not a graphics card issue.

Happened twice for me now. It’s my first time doing the story so it’s extra frustrating. Hope this gets fixed soon.

Had exactly the same issue, switching to full screen mode from window full screen saved me !! Thank you so much!!

I’ve been having the same problem, but I already play on full screen mode. I’ve tried it on lowest graphic settings too.

Okay, great I am having the same exact issue as well and I really want to finish this to move on to LS3. Is there a way to go around the vine walls. I am playing on Windows 7, NVIDIA GeForce GT650M Driver: 310.70, DirectX 11.1

I was able to walk past the first vine wall without destroying it and not crash on a later play-through. I couldn’t walk past any of the later ones, and it’s still possibly somewhat random.

I’m having the same issue, tried three times already with the suggestions mentioned here. No more HoT it seems

Update: tried to turn to full screen and lower settings. Same problem. At some point up the helix the game just crashes.

Same problem here, with all tried. I really don’t understand why we can’t continue from where we left after a crash. I play game for fun not for this disappointing thing.

This has happened twice to me as well. Always on the helix while I’m attacking a gate, though the second time I made it to the third gate before crashing.

It takes 20-30 minutes to get to this point, so I probably won’t try again until we get some sort of response.

Three times here, always at the second gate. The most frustrating thing is the lack of response here…

Setting the graphics settings to best performance (& fullscreen) made it work for me.

I was able to finally get through by changing my settings to performance as well.

I’m getting the same issue, crashed twice at the same point, I am going to try playing with my graphics settings. It sucks that it is so far into the mission, takes so long to get back there.

/update: completed it after turning my graphics down to the high performance settings

I’ve set my game to best performance, best visuals, automatic, windowed and fullscreen. Doesn’t matter, the game always crashes on the helix. The time is always different though.

Same issue, tried on minimum graphics also, still no good.
4 runs now, it is frustrating.

This just happened to me. Crashed right after we took down the first vine wall on the helix. We both sent the error reports that popped up immediately following the crash, too. I don’t think we are going to try again until this is fixed… :-/

Nvidia GeForce GTX 960M and Win 10

Hello just to report 3 attempts with fullscreen and BEST/WORST GRAPHICS, please fix this, it is a very long walk

I’m experiencing the same issue on this story mission. There hasn’t been a specific spot where it crashes. I’ve tried completing this 4 times now and have made it up varying amounts up the helix, but without fail the game crashes at some point. I’ve tried switching to full screen/best performance in graphics options as some have tried, but that didn’t work for me.

I crashed at the 3’rd wall on a medium specs pc, switch on a high spec pc with different setups/hardware (32 and 64 bit /radeon and gtx cards) and crashed at the 1st wall. I tried both fullscreen and window mode.
There is a problem in the helix area. Seems Mordremoth has a new defense system preventing us to reach him:D
I’ve sent both crash reports, hopefully we get a fix so we can advance

Same here. Crashed 3 times in a row. Logged out and gave up. If I remember correctly, this bug existed when HoT launched, was patched out, now it looks like it crept back in. Really wanting to maybe prepurchase new expansion, but this bug makes it less likely. Would like to finish HoT and S3 on my main.

same problem here :/ Have to admit to feeling disapointed as I finally returned to the game after barely playing for 2 years … And at the end of an expansion I do expect that at least the missions are bug free.

Tried to do this mission 3 times with the last play through with all setting on kittened up, and still a no go.

Please fix before I lose my will to play yet again …

Same issue – helix, first-third vine wall. Maybe an issue with 64 bit client?

EDIT: SOLVED – Run in ‘Fullscreen’ at correct resolution, not ‘Windowed Fullscreen’.

Naevius.3185:

Same issue – helix, first-third vine wall. Maybe an issue with 64 bit client?

EDIT: SOLVED – Run in ‘Fullscreen’ at correct resolution, not ‘Windowed Fullscreen’.

As me and others have posted, this “fix” sadly doesn’t work for everyone. Glad you made it through though!

EDIT: I finally made it through, after seven tries. Since I didn’t change any settings, I’d say it was sheer luck.

I’m having the same problems as well. I gave up on my 4th try though. Is it worth the time to keep trying before they fix it?

Getting the SAME issue with me and my gf, I am trying to get her through HoT and now we can’t even finish it to move on…

Same issue. No matter which resolution i play. Fullscreen max. effects or windowed in low details. Stuck at the helix way up.

Same issue, originally i thought it might be a memory problem. Since i normally run my browser next to gw2 while playing (gw2 wiki ftw)
But i still crashed with only gw2 running.
Also, its not a windowed vs full-screen issue since i always play in full-screen.
And its a recent bug, probably introduced with the games last major update, since I’ve gotten character through this mission 4 times already. never had any trouble.
Its probably in some way related to Nvidia though since i too have such a vid card in my pc. (Nvidia driver 382.05, though i’ll update it to latest after this post.)
My card is a Geforce GTX 970. my motherboard thing is a intel core i5 6600 cpu 3.30 ghz.
i’m running Win 7 (cus i don’t buy in to Micro-scam’s add-supported junk of a win10)
I’ve sent my crash logs in when my game crashed.
So I’ve done everything i possibly can to help figure out this bug. I’m sure it will get fixed soon.
Until then, i’ll go play one of my (many) alt characters.

I have the same problem as above, crashing during bitter harvest vine wall. MSI H270m mother board, Radeon RX 480, so not a just NVidia cards.

DBZVelena.5186:

Same issue, originally i thought it might be a memory problem. Since i normally run my browser next to gw2 while playing (gw2 wiki ftw)
But i still crashed with only gw2 running.
Also, its not a windowed vs full-screen issue since i always play in full-screen.
And its a recent bug, probably introduced with the games last major update, since I’ve gotten character through this mission 4 times already. never had any trouble.
Its probably in some way related to Nvidia though since i too have such a vid card in my pc. (Nvidia driver 382.05, though i’ll update it to latest after this post.)
My card is a Geforce GTX 970. my motherboard thing is a intel core i5 6600 cpu 3.30 ghz.
i’m running Win 7 (cus i don’t buy in to Micro-scam’s add-supported junk of a win10)
I’ve sent my crash logs in when my game crashed.
So I’ve done everything i possibly can to help figure out this bug. I’m sure it will get fixed soon.
Until then, i’ll go play one of my (many) alt characters.

I don’t think this is a driver issue. This bug existed before when HoT first launched. I had 3 characters stuck on this quest. It finally got patched out, but it looks like it made it’s way back in.

I finished this Mission a few Weeks before with my Asura-Mesmer without any Problems.
Now had two Crashes with my Human-Guardian on the same Spot at the Helix.
Intel i7-4790k and nVidia GeForce GTX980.

Still crashing on the Helix, got one vine-wall further on my 2nd attempt but CTD again, sent two reports.
Intel i7-3770k and nVidia GeForce GTX970 with 384.76 drivers

Same thing is happening to me. Second or third wall. I set my settings on best performance, set it to full screen, updated Nvidia drivers and set my computer power to high performance, and it still crashed. I played it with my friend 3 times, and he made it through 2 of 3 times. We both have fairly powerful computers with the latest hardware, latest drivers and so on.