Guild Wars 2

I have bought 3 deluxe Editions form the BLTC and not ONCE have I received the Rytlock mini pet, and I bought 2 bank slots without knowing that I had the max number. It DID’T say anything about having bought the max amount. Is there I could get money back for the bank slots and a way I could get the Rytlock mini pet? I already had submitted bugs tickets but hadn’t received any response.

As noted on the in-game Bug Report window, you won’t receive a response when submitting a report in-game.

Make sure to clear out your in-game mail and pickup any items/gold waiting for you at the TP.

For an individualized response, you can contact the CS Team. Top/Bottom of Page – Support – Submit a Request

Good luck.

The problem is my mail was completely empty and when I opened the mail I received there was nothing in it.

Again, you will need to discuss it with the CS Team. We, on the forums, can not help you, other than directing you to the Team that can assist you.

Good luck.

Thank-you I just finished the submission to support.