Did anyone have their black lion chest reset?

Did anyone have their black lion chest reset?

in Bugs: Game, Forum, Website

Posted by: Radiobiology.6185

Radiobiology.6185

Hey, so i just logged in after the patch and to my pleasant surprise the guaranteed black lion chest item wasnt utter garbage anymore, so i decided to use my key that i had saved to open one.

I recieved the guaranteed item, a bank access express and a wardrobe unlock, and from the wardrobe unlock i got the shadow assassin outfit. I was really happy and decided to wear it at once. However, shortly after i equiped it i got disconnected from the game and wasnt able to log in again until after like 10 attempts. And when i finally got back in i saw that the outfit and the other items was missing, so i went to the bank and saw that the key i had stored there was back.

So i opened another chest with it, hoping that i would get the same items again but this time i got the guaranteed item, 1 transmutation charge and 1 black lion ticket scrap….

Did anyone have their black lion chest reset?

in Bugs: Game, Forum, Website

Posted by: Radiobiology.6185

Radiobiology.6185

Does Arenanet respond in this forum?

Did anyone have their black lion chest reset?

in Bugs: Game, Forum, Website

Posted by: onevstheworld.2419

onevstheworld.2419

You won’t get any response for an issue like that here… you need to create a support ticket. The link is in the top right: Services -> Support -> Submit a request

Whatever you do, DO NOT CONSUME ANY OF YOUR UNWANTED ITEMS. They may ask you to delete those items before giving you your old ones. If you consume them, they may not be able to help you.

Did anyone have their black lion chest reset?

in Bugs: Game, Forum, Website

Posted by: Radiobiology.6185

Radiobiology.6185

You won’t get any response for an issue like that here… you need to create a support ticket. The link is in the top right: Services -> Support -> Submit a request

Whatever you do, DO NOT CONSUME ANY OF YOUR UNWANTED ITEMS. They may ask you to delete those items before giving you your old ones. If you consume them, they may not be able to help you.

I didnt consume them, just put them in the bank. And i did make an ingame ticket, but no response yet.

Did anyone have their black lion chest reset?

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

There is no such thing as an ‘in-game ticket’, only a Bug Report, which states (in the Bug Report window) will garner no response.

For a guaranteed, individualized response, you can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.