Did not receive my gem store purchases

Did not receive my gem store purchases

in Bugs: Game, Forum, Website

Posted by: chaosmesmer.9857

chaosmesmer.9857

I recently just purchased a set of Mad King’s Outfit from the Gem Store, however, i did not receive anything in the mail. Help!

Did not receive my gem store purchases

in Bugs: Game, Forum, Website

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Chaosmesmer,

sometimes it is a matter of the in-box, that it is full of messages and therefore your purchases do not arrive . On other occasions, the objects arrive with a little bit of delay. We ask you for a little bit of patience in this respect and if you finally do not receive anything in the following hours, proceed to write a ticket to Customer Support.

Thanks.