Did not receive purchase from Gem Store

Did not receive purchase from Gem Store

in Bugs: Game, Forum, Website

Posted by: iamaomen.8013

iamaomen.8013

Purchased a Flame Dye pack not to long ago from the Gem Store and didn’t get it in my mail yet. I didn’t realize a new build was just released when I purchased it so I feel like that possibly could interfere with the transaction. Could I possibly get this re-sent to me?

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Did not receive purchase from Gem Store

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Make sure you clear out your mailbox. If that doesn’t resolve the issue, contact support directly (they need a ticket number to check your individual account).

John Smith: “you should kill monsters, because killing monsters is awesome.”