Didn`t get my reward?

Didn`t get my reward?

in Bugs: Game, Forum, Website

Posted by: Lalance Eir.1542

Lalance Eir.1542

Hello, I was doing my main quest (the green one) and when I finished I was about to get an item just like the one in the picture but it has +31power and +2 crit, level24. I clicked accept and everything. When I clicked to pick the item my bag was full, then I sold one of my items and clicked in the item in the window. I was really exited with this item, but it didn`t appear in my inventory, can anyone help me please?

Attachments:

(edited by Lalance Eir.1542)

Didn`t get my reward?

in Bugs: Game, Forum, Website

Posted by: StarbornStriker.6493

StarbornStriker.6493

Hey there!

If you accepted the item into your inventory you should see it there (the window that pops up when you hit ‘i’). However in the Hero pane (pops up when you hit ‘h’) it will only show items which you can equip. If the required level for the item is level 24, it won’t show until you reach that level (I can see in the screenshot you are level 21). Hopefully that is what’s happening here

Didn`t get my reward?

in Bugs: Game, Forum, Website

Posted by: Lalance Eir.1542

Lalance Eir.1542

Well, I can`t even see the item in my Inventory. But if it will only appear when I reach level 24 it should be ok I guess.

Didn`t get my reward?

in Bugs: Game, Forum, Website

Posted by: StarbornStriker.6493

StarbornStriker.6493

No it should be in your inventory even if you can’t see it in the hero pane. It’s only the hero pane that shows only level accessible gear. Unfortunately if it’s not showing up, I’m not sure what to do. You could always contact support using the ‘ask a question’ function and see what they say.