Didnt get purchased items from trading post
i bought a black lion key and i didn’t get it either, in the box of recently purchased items it says i bought it so i should have it but i don’t.
Try deleting some of your mails if you haven’t already. Helped me last time.
[BNF] Mesmer, called GS abuser by Nubu
https://www.youtube.com/channel/UCJTjZ2yriM20o_36MZmMTuA/videos
https://www.youtube.com/channel/UCJTjZ2yriM20o_36MZmMTuA/videos
Community Coordinator
Hello everyone.
Lavra is right, we have seen a great number of cases in which the player did not receive their items as they had their in-box quite full; try to delete some messages until you have only four or five and see if your items arrive. Sometimes they need some hours, so be a little bit patient. However, if the time passes and you did not get them, please proceed to open a ticket to Customer Support.
Thanks!