Guild Wars 2

Hi all,

During my past three years’ game play, I have noticed there is always some minor difference between character appearance in game, on the character creation screen, on the character selection screen and in the cut scenes of personal story. Normally these minor differences do not bother me much; or if it does, I would simply delete a newly created character and create a character with the same name. However, recently this caused an issue that really bothers me. Yesterday I used a total makeup kit, and I spent 40+ minutes triple checking every slider on face details tabs and did not click the accept button until I was satisfied with the new look (I checked from different angles). However, after I logged out and in again, I found that the character’s face on the character selection screen didn’t look exactly like what it was when I used the total makeover kit, and it happened to have created an unpleasing look even though the difference was small.

I submitted a ticket to see if they could do something to address this (this was the first time that I submitted a ticket). The reply was that they wouldn’t. I am fine if they don’t, but they didn’t offer any explanation on why this happened. Now I am afraid of getting another kit to do this again, because I am not sure how to prevent this from happening again. Could anyone shed light on this? Was there indeed a difference between characters looks on different screens, or was I just imagining things? If it was entirely my own fault, how should I prevent this from happening again? Would it be safer if I simply choose a face without adjusting the sliders?

I am posting this in this forum because I would really like to know whether this is a bug or not.

Any help would be greatly appreciated.