Disconnect after getting bonus chest

Disconnect after getting bonus chest

in Bugs: Game, Forum, Website

Posted by: Yasi.9065

Yasi.9065

This is kinda really annoying me now.

I get randomly disconnected as soon as I click on bonus chest above minimap. It happens during worldboss encounters, dungeon runs, achievement chests etc.

Doesnt always happen, but when it does, I have a 50/50 chance to loose that chest on top of getting disconnected.

Started happening last week after patch. First I thought it was some kind of error during patching, but re-installing client doesnt change anything.

Disconnect after getting bonus chest

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

I strongly recommend you open a ticket so you can work with Customer Service to troubleshoot this. If it’s a bug, it’s not very widespread.

FYI as far as I can tell, no one has ever “lost” the contents of the chest due to DCs or otherwise. The contents should be in your inventory, even though the bouncy chest is no longer visible (the same thing happens if you have a certain number of bouncy chests and swap characters — some of the chests are auto-opened to inventory).

Good luck and please let us know what you find out.

John Smith: “you should kill monsters, because killing monsters is awesome.”