Guild Wars 2

Hello there,

As a programmer and a Lifelong Gamer & working at the moment as part of community team on another MMO – I just wanted to say that I’ve never seen so many bugs & a lack of community engagement between the company itself and the players on a successful MMO like this one. I’ve noticed that people don’t get angry, but rather frustrated; there’s a line that separates something from being hard but yet rewarding from something being hard due to the fact that it’s full of glitches/bugs or even programming errors. I’m not here to bash anyone, I’m here to express my opinion about something that is happening and not being fixed. There has been no input from the company or reasoning given, as to why these bugs have not been fixed. The community seems to be in the dark.

It seems that you guys are so worried about getting content out on this game that you don’t even test it first or re-scan it. (New content every two weeks ? With tons of errors that need to be fixed? )

I’m a huge fan of GW2/GW1 even when I’ve worked for other MMO companies..
Just wondering if the community team or the moderators are reading all the posts on here…because all I can see is players asking for help with bugs that are not being fixed since the ‘beginning of time’. Most of the posts are unanswered (8/758) – the only ones I’ve seen answered were the ones like minor bugs that don’t affect the gameplay itself… the bigger ones have no reply or if they have, they are from my fellow players having the same issues.

So I’m just wondering if we must pay a monthly fee to have things fixed? It would be good for the community that bought the game to hear something from you – at least saying that you guys are aware of the bugs/glitches/errors – and are doing something about it.

/Aurora Glade
/Sylar Rael

Quasho has a point, it would be good to hear back from the developers or others within the company as to what steps are being taken to address the situation.

A few bugs are fine, but ones which are recurring and disrupting events (particularly those which are timed) are becoming frustrating.

https://forum-en.gw2archive.eu/forum/support/bugs/Various-Liadri-bugs/first#post2617072 – multiple serious issues with the final boss of an event – Ignored for almost a week now. Same goes for the other topics opened for the same problem.

https://forum-en.gw2archive.eu/forum/support/bugs/Sounds-missing-and-1-Guardian-bug – Sound bug – Reply in the same day. Clearly more important than the issue above.

Disappointing.

Piriel.5197:

https://forum-en.gw2archive.eu/forum/support/bugs/Various-Liadri-bugs/first#post2617072 – multiple serious issues with the final boss of an event – Ignored for almost a week now. Same goes for the other topics opened for the same problem.

https://forum-en.gw2archive.eu/forum/support/bugs/Sounds-missing-and-1-Guardian-bug – Sound bug – Reply in the same day. Clearly more important than the issue above.

Disappointing.

Check this one then, you will have a laugh.

https://forum-en.gw2archive.eu/forum/support/bugs/Queen-Jubilee-s-Massive-BUGS/first#post2605747

If it’s not linked to the Cash Shop, it usually doesn’t get 1 on 1 attention.
(been like this all year)

ilr.9675:

If it’s not linked to the Cash Shop, it usually doesn’t get 1 on 1 attention.
(been like this all year)

Indeed. I’ve spent so much money on this game with way points, buying the tokens for the gauntlet, repairs, etc…it’s not even profitable or even fun. I get the idea of the way points and I really think it’s innovative…but if you are without money (because everything on this game must be payed) if you are in LAs and you must take portals or even walk to meet a friend in Cursed Shore … I will not even say the time that it will take you to get there…

This new patch obligates the player to Grind and spend money to play the Arena that is bugged / full of errors and programming failures. Floating platforms with lots of AoE fighting beneath them…that’s a must for Overflow and Lag Lovers.

That’s funny, because I thought about this when I went to bed yesterday after not seeing any replies to a gauntlet related bug I reported.
What if the threads were marked with a little icon once an anet employee had viewed it? It wouldn’t guarantee that they could fix it right away, but it would maybe make the players that had written in the threads feel like they actually were heard.

The dungeon community has been complaining about a lack of communication since the beginning of the game… Last reply we got in the dungeon forum was 2 months ago from a forum moderator, which was basically crowd control, followed by some vague replies from Colin saying everything will be fine.

The last reply before that was 7 months prior.

They do not reply and the bugs aren’t fixed. More important is to flood the game with new content and new bugs so you forget about the old ones. Currently there are many issues with traits (elementalists can stun himself with his own skills), every character can get locked in place without possibility to move (with no particular reason).

There is always same talk: “we have different teams for bugs and new content” seems the new content team outshines the bug repairing one.

Bright.9160:

The dungeon community has been complaining about a lack of communication since the beginning of the game… Last reply we got in the dungeon forum was 2 months ago from a forum moderator, which was basically crowd control, followed by some vague replies from Colin saying everything will be fine.

The last reply before that was 7 months prior.

I know how you feel. We’re getting close to the 1 year anniversary and there are still bugs in various dungeons that have been there since release. Some of them have been fixed, of course, but a lot of them still persist.

Whats the point of the first line .. “As a programmer and a Lifelong Gamer & working at the moment as part of community team on another MMO” .. Does this mean that Anet has to listen to you now ? They do fix bugs,they just dont reply on them,how annoying it may seem,i can actually for a fact show you they Do listen to bug reports.

https://forum-en.gw2archive.eu/forum/professions/warrior/Staggering-Blow-movement-bug/first#post2454793

Fixed 23 days later ago.
etc etc

They just dont have the time to give a reply on every bug report…You as a programmer and a lifelong gamer Cough must surely understand this right ?

The only thing i would like to see is a confirmation of the bug and a reply that it’s being send to the development team so no double/triple posts of the same bug are being made.

Caedmon.6798:

Whats the point of the first line .. “As a programmer and a Lifelong Gamer & working at the moment as part of community team on another MMO” .. Does this mean that Anet has to listen to you now ? They do fix bugs,they just dont reply on them,how annoying it may seem,i can actually for a fact show you they Do listen to bug reports.

https://forum-en.gw2archive.eu/forum/professions/warrior/Staggering-Blow-movement-bug/first#post2454793

Fixed 23 days later ago.
etc etc

They just dont have the time to give a reply on every bug report…You as a programmer and a lifelong gamer Cough must surely understand this right ?

First of all if I want to tell my living story to the world I will tell it. Second, in most other MMOs (that I don’t know if you played or not, and it’s not really my business)…having a moderator or someone replying really fast to a post like ‘Please fix the color of my shoes, I want them to look like Coco Channel’ and not to a more pressing problem like ’I’m unable to play with so many bugs and errors. What can I do?’ well mate, something is wrong, don’t you think ?

In 768 posts only 12 were answered. I don’t know about you – but you can check the forums of other MMOs and you will see what we are talking about, since it’s not only me that is having the same issues. So please don’t come here to bash me. Otherwise I will receive another e-mail from GW2 Staff team saying that I’m assassinating the community…though at least that way I actually get a response of sorts, even if it is not about the bugs in the game.

I think you don’t know the term Lifelong Gamer – but I can advise some great dictionaries and a really great syrup for your coughing > http://divascancook.com/2012/10/homemade-cough-syrup-recipe-cough-remedy-natural-cold-medicine.html or drink a bit of milk & honey.

Regards.

I really hope these 2 week updates aren’t going to be as buggy as this one.

Caedmon.6798:

Whats the point of the first line .. “As a programmer and a Lifelong Gamer & working at the moment as part of community team on another MMO” .. Does this mean that Anet has to listen to you now ? They do fix bugs,they just dont reply on them,how annoying it may seem,i can actually for a fact show you they Do listen to bug reports.

https://forum-en.gw2archive.eu/forum/professions/warrior/Staggering-Blow-movement-bug/first#post2454793

Fixed 23 days later ago.
etc etc

They just dont have the time to give a reply on every bug report…You as a programmer and a lifelong gamer Cough must surely understand this right ?

The only thing i would like to see is a confirmation of the bug and a reply that it’s being send to the development team so no double/triple posts of the same bug are being made.

A way to keep out multiple posts of the same problem would be nice. I don’t know if it’s me, but I’ve never gotten the search function for this forum to work.
The thing is, if they take the time to fix an error, they can take a couple seconds to post “Fixed”. That’s all we need. Even if it takes a while to show up in game, users can tell other users to be patient, when it’s in affect, etc. We just need one little word from someone acknowledging that it was dealt with.

Eravyn.7483:

Caedmon.6798:

Whats the point of the first line .. “As a programmer and a Lifelong Gamer & working at the moment as part of community team on another MMO” .. Does this mean that Anet has to listen to you now ? They do fix bugs,they just dont reply on them,how annoying it may seem,i can actually for a fact show you they Do listen to bug reports.

https://forum-en.gw2archive.eu/forum/professions/warrior/Staggering-Blow-movement-bug/first#post2454793

Fixed 23 days later ago.
etc etc

They just dont have the time to give a reply on every bug report…You as a programmer and a lifelong gamer Cough must surely understand this right ?

The only thing i would like to see is a confirmation of the bug and a reply that it’s being send to the development team so no double/triple posts of the same bug are being made.

A way to keep out multiple posts of the same problem would be nice. I don’t know if it’s me, but I’ve never gotten the search function for this forum to work.
The thing is, if they take the time to fix an error, they can take a couple seconds to post “Fixed”. That’s all we need. Even if it takes a while to show up in game, users can tell other users to be patient, when it’s in affect, etc. We just need one little word from someone acknowledging that it was dealt with.

Thanks /O/