Dodging into the terrain.
I rocket-boot’d myself through the lakebed wall in northwest Fireheart Rise, while fighting the giant ice wurm. We couldn’t hit each other through the wall, but my turret and some nearby skelks eventually killed it and let me waypoint out. I couldn’t rocket myself back out or repeat it all though.
Hey guys, I’m sorry that you’ve run into some issues with getting stuck in the terrain in various places. You’re not alone!
If you could post a screenshot of your minimap (zoomed in) with the sector name (the name that appears at the top of the mini-map when hovering your mouse over it) where you encountered the terrain bug, it would be much appreciated and help us hunt down the issue.
I understand that it may be difficult to get the issue to happen again, so the sector name at the least should give us some insight as to which hills need fixing up!
Thank you.
Hey guys, I’m sorry that you’ve run into some issues with getting stuck in the terrain in various places. You’re not alone!
If you could post a screenshot of your minimap (zoomed in) with the sector name (the name that appears at the top of the mini-map when hovering your mouse over it) where you encountered the terrain bug, it would be much appreciated and help us hunt down the issue.
I understand that it may be difficult to get the issue to happen again, so the sector name at the least should give us some insight as to which hills need fixing up!
Thank you.
Location: Frostgorge Sound (in Bore Lynch)
I was trying to get to a point of interest when I fell through a wall (see screenshot.) It put me inside the mountain wall.
If you could post a screenshot of your minimap (zoomed in) with the sector name (the name that appears at the top of the mini-map when hovering your mouse over it) where you encountered the terrain bug, it would be much appreciated and help us hunt down the issue.
Funny, I had assumed that along with the auto-screenshot that the bug tool reporting tool took, it would also record the exact position I was in at the time. Would seem relatively simple to implement, but I don’t know your codebase, so can’t really say.
I often Phase Retreat to under the terrain. I usually immediately send a ticket with an attached screenshot whenever that happens.
More often than not it happens when I’m standing in shallow water but there is deeper water within the range of the skill’s dodge. In fact, it happened about half dozen times under those circumstances, in various zones (including 3 out of the 5 starter zones), and only once when I wasn’t close to water.
The middle of Windrock Maze seems specially prone to that, BTW. Got stuck a couple times there.
Does our location get reported when we ladybug these things? I can at least start adding the more detailed location info anyway when I do report such issues. My mesmer has found her way into all sorts of interesting hills and underground locales.
Thanks for the reports, everyone! While we’ve documented these issues, we’ve also decided to consolidate these threads in a new thread dedicated solely to art issues. If you have any other issues to report, please do so there; in the meantime, I’ll be locking this thread. Thanks again!
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