I’m a bit confused. What’s your current objective? If it’s “Travel the Priory archive” then you need to go to the green story star, which will prompt you to enter the next instance for your story. Reading the mail from the DP is what makes that objective active, so if that’s your objective, you’ve already received/read the mail (and why you’re not getting another letter.)
Thanks for replying. I’m on “Meet with the Durmand Priory’s scholars – Travel to the Priory Archives in Lion’s Arch.” I talked to Kekt and Sieran in the instance, above where the trading post used to be. I got an email about Ascalonian Catacombs (from the herald, not DP), and read it. But, the green star is still pointing to where Kekt and Sieran are in the LA instance. I’ve talked to them a couple more times but it isn’t advancing. Also the “exit instance” button isn’t showing up. So, it seems to want me to do something else in the instance but there isn’t anything else to do.
The mail from the Herald about Ascalonian Catacombs is simply telling you that you’re of sufficient level to do the Ascalonian Catacombs dungeon. It has nothing whatsoever to do with the Personal Story.
I’m not sure exactly what you’re seeing… Everything works correctly for me when I play through. You enter the story instance, and your objective changes to “Speak with Steward Gixx.” You talk to him and a cinematic intro for the DP plays. Then your objective changes to “Speak with Magister Sieran.” You walk over to her, and a dialogue cutscene plays, then your objective changes to “Meet Sieran at Molent Summit.” and the “exit” button will appear on the minimap, since you’re done with that story instance. The only thing I can think of is that when you speak to Gixx, you’re closing his conversation box and not actually progressing through the dialogue, so the cinematic will never play and the story won’t progress.
Stumbled across this and it sounded familiar. Are you only able to enter the first specific instance at Lion’s Arch that is associated with this personal story step? Sieran is standing up at the front while Kekt is standing back in the old trading post quarters, correct?
What bugged it for me was that I first spoke with Kekt (after talking to Gixx) and then spoke with Sieran(somehow it already shows the star above Kekt’s NPC while you really should be speaking with Sieran first). Reloading the instance and then speaking to Gixx first, then Sieran and Kekt after her, fixed it for me, but I assume that’s what you’ve already tried, judging from your comments? Have you also tried doing so while rebooting the game?
The problem was Gixx wasn’t there for some reason the first few times I did it. It sent me to talk to Sieran first. Now I tried it again and Gixx was there, I got the cutscene, and it seems to be working.
This actually still seems to be an issue. I solved it by logging out and in a few times, resetting the instance each time. Basically the part “speak with steward Gixx” doesn’t always come up as you approach. Instead you end up going straight up to the two scholars, going through that scene and then the quests doesn’t update, forcing you to restart.
As far as I can see this is just pot luck whether it works, which is a pain.
I know this is an old post but it was an issue for me just now so perhaps this will help someone in future too
There is an issue in this quest. Gixx doesn’t appear always, so you don’t get to do first part of instance.
My solution was to go all the way to the east edge of instance and suddenly he apered and star pointed to him
Still an issue as of today, Gixx hadn’t showed up the first few tries. I waited where i zoned in for a minute till the quest updated to speak to steward Gixx, so my guess is that if you run up to the others too quickly it bugs out.
OK, I played through it one more time after reading this thread…. Gixx is there.Talking to him, he only says “Hello.” Then I run up to Sieran, run through the cinematic again, no progress again, green star still showing over Sieran on the map, talking to Sieran or Kekt produces nothing useful. Reading the AC info-mail does nothing.
edit: I noticed that I did not yet have the Point of Interest for this location, even after entering on the personal story several times. I ran in to get it and said “what the heck, let’s try again” and then it worked properly. Coincidence?
edit: I noticed that I did not yet have the Point of Interest for this location, even after entering on the personal story several times. I ran in to get it and said “what the heck, let’s try again” and then it worked properly. Coincidence?
Probably a coincidence. I already had the PoI before I started.
First time: Tried to enter the instance, got stuck in the loading screen, Windows popped up with “this program is not responding”.
I’ve been playing for a few months now and never had that happen with GW2 before.
Second time: Entered the instance, followed the green star which led to Sieran and Kekt, they talked about going to an ancient dwarven tomb. When they finished I got a mail about Ascalonian Catacombs but the objective was still “Travel to the Priory Archive in Lion’s Arch” and pointed to Sieran and Kekt and I couldn’t progress.
Sounds like the same bug that’s been talked about in this thread.
Third time: When I entered the instance Gixx appeared and the objective updated to “Speak with Steward Gixx”. I talked to him and then after a 30 second or so delay a cinematic played. Then I got a “Speak with Sieran” objective and the same conversation with her as last time. When it finished I got the mail about Ascalonian Catacombs again but this time the objective changed to go to Molent Summit and the leave instance button appeared.
Worked fine, like the Dev post above said it should.
Same bug happened to be today. Hoad to go to the far west of the instance for a green quest star to appear on Gixx. Fist few times i thought it was a bug and logged out and back in again, since after you talk with siera, the quest star dissapeares from above her, but remains in the same spot on the minimap. I don’t think this works as it should, since I don’t remember having this problem from the first time i did this quest chain.
The content designers should really take a look into this, since it is a verry old issue.
Can confirm this is still an issue, on zoning into the instance my quest sends me straight to Sieran, no Gixx interaction at all. After interacting with Sieran the quest just doesn’t update.. Unless you head to the very East of the instance area which then lets you interact with Gixx and gives you the Priory cutscene. I suspect the area that updates for the Gixx interaction should be the zone in location but alas it isn’t so no immediate update to interact with Gixx on zoning in.
I would also like to confirm that this is still an issue that should be looked at by the developers. I fixed it on the third try but i can’t be to specific about what i did because i forgot. But the gist is that i never knew Gixx was at the entrance and just folowed my marker to Siera, and enter her cut scene.
In short my glitch was a result of a weird bypass, and could be fixed by restarting and forcing the events to happen the way they were suppose to (ignoring the marker).
My objective says “Travel to the Priory Archive in Lion’s Arch”.
I map in, and Gixx is there, and just says “Can you be helped”.
I walk to the star, and a chat between Sieran and Kekt pops up.
When it finishes (regardless of if I skip or wait), it still has the star in the same place with the same objective, and there is no exit instance button.
I’ve relogged my client, and tried it about 5 times so far, really annoying. I was very dissapointed to discover this is such an old bug, fix it up please developers!
