Guild Wars 2

I recently bought gem store armor ‘krytan medium armor skin’. I skinned it to existing sneakthief armor yesterday. Then I changed the default dye color. Problem is, after I apply it, some of the pieces don’t change color. I have tried everything from relog, unequip, dye remover….. nothing works. I’m sure this is a known bug. Is there a trick?

Edit: I see this pic is kind of dark. It shows my shoulder, gloves and boots are still blue but should be red.

I see there are 3 dye channels on this armor. How many dye channels on the underlying armor you transmuted this onto?

When you used the dye remover, did you just use it to remove the dye and redye the slots again, without saving the changes between removing dye and changing dye?

If you used the dye remover and then dyed the slots, try using the dye remover on all of the slots, then saving the dye changes, then redye and save the new colors.

To be clearer, be sure you did this:

• Dye Remover on all slots
• Apply changes
• Dye all slots to your liking
• Apply changes

And not this:

• Dye Remover on all slots
• Dye all slots again
• Apply changes

The Krytan armor you buy are skins only. Applying the skin shouldn’t change the number of dye channels.

Possible solution from another thread
Source
“Update
I transmuted my chest piece to another form. I was able to dye that form, transmute it back, and dye the chest piece pictured above. However, this process has taken 2 transmutation charges. I will need to use 6 more charges to finish dyeing the other 3 pieces of gear I want died.”

I think different skins have different numbers of dye channels. Some chest pieces, for example, have 4 dye channels, and some have 3 dye channels. Applying a 3-dye channel skin to a 4-channel piece of gear won’t suddenly make that skin have 4 dye channels.

If it does, then I just have never noticed that happening. I was just wondering if this dye bug that crops up occasionally had anything to do with skins applied that had different numbers of dye channels than the underlying gear. It may not, but any information the Devs can use to alleviate this issue would be welcome, I’m sure. =)

Inculpatus cedo.9234:

I think different skins have different numbers of dye channels. Some chest pieces, for example, have 4 dye channels, and some have 3 dye channels. Applying a 3-dye channel skin to a 4-channel piece of gear won’t suddenly make that skin have 4 dye channels.

If it does, then I just have never noticed that happening. I was just wondering if this dye bug that crops up occasionally had anything to do with skins applied that had different numbers of dye channels than the underlying gear. It may not, but any information the Devs can use to alleviate this issue would be welcome, I’m sure. =)

Possibly. The Krytan armor though is from the gem store and is a skin only. It doesn’t have its own set of dye channels.

I went in-game and tested it. Skins absolutely have dye channels. And different skins have different numbers of dye channels. It really doesn’t matter where the skin was acquired.

The skins from other armors yes, because they come from pieces of armor and those armors come with dye channels.

But the Krytan is a pure skin that you buy from the gem store and apply. It has no underlying armor with dye channels.

So, you are saying if you put a Gem Store armor on a chest piece with 4 dye channels, the Gem Store armor will have 4 dye channels, and if you put it on a chest piece with 3 dye channels, the Gem Store armor will have 3 dye channels.

O…k…seems a bit odd. I haven’t found that to be the case, but maybe my client is askew. =)

I actually remember a similar thread a couple weeks ago, someone was having trouble where their dyes weren’t saving properly (he would apply them, swap to a different set of armor, and find the dyes would override the second set of armor as well instead of using that set’s dyes).

Try this:

Hit your window key and in the Search bar type:

“C:\<whatever folder you installed guild wars in>\Guild Wars 2\GW2.exe” -repair

This will run a check on your installed files and fix any errors that might have occurred, which is what seemed to solve the other person’s problem.

Inculpatus cedo.9234:

So, you are saying if you put a Gem Store armor on a chest piece with 4 dye channels, the Gem Store armor will have 4 dye channels, and if you put it on a chest piece with 3 dye channels, the Gem Store armor will have 3 dye channels.

O…k…seems a bit odd. I haven’t found that to be the case, but maybe my client is askew. =)

Hmmm I see what you are saying. Maybe I’m wrong and you’re right.

Do some medium armors have different dye channels than other ones? Do some medium chests, for example, have 3 dye channels and some have 4? I would think that all the ones pieces of a weight class would have the same number of dye channels. If they don’t, then maybe OP managed to find a mismatch for the Krytan armor.

StinVec.3621:

When you used the dye remover, did you just use it to remove the dye and redye the slots again, without saving the changes between removing dye and changing dye?

If you used the dye remover and then dyed the slots, try using the dye remover on all of the slots, then saving the dye changes, then redye and save the new colors.

To be clearer, be sure you did this:

• Dye Remover on all slots
• Apply changes
• Dye all slots to your liking
• Apply changes

And not this:

• Dye Remover on all slots
• Dye all slots again
• Apply changes

I did ‘Apply’ the dye remover but do you have to use the remover on every slot? I think I only removed the blue areas, then hit ‘Apply’ because I wanted to keep the black looking slot that was already on the skin.

Some players have had success when using Dye Remover by applying it, then logging out and back in. Some have not, but things are always worth a try.

Good luck.

Astral Projections.7320:

Inculpatus cedo.9234:

So, you are saying if you put a Gem Store armor on a chest piece with 4 dye channels, the Gem Store armor will have 4 dye channels, and if you put it on a chest piece with 3 dye channels, the Gem Store armor will have 3 dye channels.

O…k…seems a bit odd. I haven’t found that to be the case, but maybe my client is askew. =)

Hmmm I see what you are saying. Maybe I’m wrong and you’re right.

Do some medium armors have different dye channels than other ones? Do some medium chests, for example, have 3 dye channels and some have 4? I would think that all the ones pieces of a weight class would have the same number of dye channels. If they don’t, then maybe OP managed to find a mismatch for the Krytan armor.

They do, indeed. You can see it using the Wardrobe. =)

Maybe you could uncheck the costume box at the top in case it’s interfering with the way the dye is being saved? It doesn’t look like you have a costume equipped anyway so it couldn’t hurt.

Jinx.2079:

StinVec.3621:

When you used the dye remover, did you just use it to remove the dye and redye the slots again, without saving the changes between removing dye and changing dye?

If you used the dye remover and then dyed the slots, try using the dye remover on all of the slots, then saving the dye changes, then redye and save the new colors.

To be clearer, be sure you did this:

• Dye Remover on all slots
• Apply changes
• Dye all slots to your liking
• Apply changes

And not this:

• Dye Remover on all slots
• Dye all slots again
• Apply changes

I did ‘Apply’ the dye remover but do you have to use the remover on every slot? I think I only removed the blue areas, then hit ‘Apply’ because I wanted to keep the black looking slot that was already on the skin.

Ok, that is the problem.

You cannot modify some dye slots while keeping others in the default color they came with if you do not also have that color unlocked. That is where the issue is popping up. You do not have that “black looking” color unlocked so any changes to the other colors are not getting saved.

So let’s say the skin comes with Abyss Dye in some slots, and Brick Dye in others as its default coloring. If you modify the Brick Dye slots to another color and try to save the changes, they will not get saved since you do not have Abyss Dye unlocked on your account. You would need to have Abyss unlocked on your account or overwrite the Abyss with a color you do have unlocked for changes to be saved.

So, you must either leave all dyes as their default, or modify all dyes to colors that you actually have unlocked.

If the default “black looking” color is one you do not have unlocked, you cannot modify the other colors and save the changes without also modifying that color, or unlocking that color on your account.

You need to either color over the black color on the piece with another color to change the other dye slots, or unlock that black color on your account so the other dye changes can be saved properly.

StinVec.3621:

Ok, that is the problem.

You cannot modify some dye slots while keeping others in the default color they came with if you do not also have that color unlocked. That is where the issue is popping up. You do not have that “black looking” color unlocked so any changes to the other colors are not getting saved.

So let’s say the skin comes with Abyss Dye in some slots, and Brick Dye in others as its default coloring. If you modify the Brick Dye slots to another color and try to save the changes, they will not get saved since you do not have Abyss Dye unlocked on your account. You would need to have Abyss unlocked on your account or overwrite the Abyss with a color you do have unlocked for changes to be saved.

So, you must either leave all dyes as their default, or modify all dyes to colors that you actually have unlocked.

If the default “black looking” color is one you do not have unlocked, you cannot modify the other colors and save the changes without also modifying that color, or unlocking that color on your account.

You need to either color over the black color on the piece with another color to change the other dye slots, or unlock that black color on your account so the other dye changes can be saved properly.

I will try this when I get back on. Thanks to everyone for their response.

Great detective work by Stin Vec. I wonder if there’s a way we can prominently sticky the most effective tips here, so that when this comes up again (as it surely will), the next people to experience this issue can maybe troubleshoot the issue on their own.

StinVec.3621:

You cannot modify some dye slots while keeping others in the default color they came with if you do not also have that color unlocked. That is where the issue is popping up. You do not have that “black looking” color unlocked so any changes to the other colors are not getting saved.

Hmm, I don’t know how you tested it but from what I recall it wasn’t totally true, unless something changed when they made dyes account wide. I remember having a set where I didn’t change some slots and kept the original color on them, the color I kept was one I hadn’t unlocked and it saved normally. It was even that old city clothes, one of the slots for me had a color I hadn’t unlocked and I kept it while changing other slots. However, as I said above something may have changed.

According to the Wiki, this ‘bug’ was first documented in February of 2013. The first documentation about not possessing the dye in question (for a dye channel that won’t retain a new dye color) showed up in early September of 2013.

Thus, if there were any changes that caused this, it was long before the Wardrobe was released.

Astral Projections.7320:

The Krytan armor you buy are skins only. Applying the skin shouldn’t change the number of dye channels.

Possible solution from another thread
Source
“Update
I transmuted my chest piece to another form. I was able to dye that form, transmute it back, and dye the chest piece pictured above. However, this process has taken 2 transmutation charges. I will need to use 6 more charges to finish dyeing the other 3 pieces of gear I want died.”

ehm

of course it should change the number of dye channels!

since the dye channels are defined by the skins alone… and not by the stats of the armor…

Hi guys! Having this same problem. It is similar to what was posted above – one of the dyes I’m using is from a piece of armor I just received from the story line that has a dye I don’t currently own. None of the changes are staying. Does this mean I can’t use that dye??

I believe you can apply only dyes that you own. If you “copy” a dye by using the dropper tool and it’s a dye not in your unlocked set you won’t be able to use that dye.