So yesterday I wanted to help a friend finish the “Crack in the Ice” story line. So I went and finished the heart to get a firestone – I already had plenty of suet and egg shells – then we both went and gotten the elixir – she actually said she could see me getting it – but when the time came and I crossed into Bitter Cold it was like I had no elixir. I checked my bag, the firestone was gone, I had 3 less egg shells and bottles of suet, but no elixir effect. She had to go in alone. Then when we went to finish the quest, after we did the whole long Braham in the cave thing, her game crashed right after defeating the beast with no credit given. So we went and did the whole thing again. And she crashed again. We are going to try it again today, hoping there will be no more crashing. Really frustrating.