Entanglement : no acces to the story

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: cybermaohi.4310

cybermaohi.4310

It seems I can not have access to the Entanglement story : I have no green star in Dry top or even Bristban … I also mapped the 3 Uplands subzones, still nothing …

does this mean I’ll have to pay 200 gems to get this fixed ?

thanks in advance for your answers

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you tried picking up any items waiting for you at the Trading Post? And clearing out all your mail?

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: cybermaohi.4310

cybermaohi.4310

I did that after I found a thread in the entanglement forum

but still nothing =/

thanks for your answer

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: Khisanth.2948

Khisanth.2948

You need the green star in the bottom corner first.

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Did you log out and back in afterwards?

Have you received an Account Restoration? If so, you will have to contact CS and seek assistance. There seems to be some trouble with accounts that have had restorations and accessing the Season Two Episodes.

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: cybermaohi.4310

cybermaohi.4310

You need the green star in the bottom corner first.

I do not understand what you mean … if you mean the 1st story (Gates of Maguuma) I unlocked it already

Did you log out and back in afterwards?

Have you received an Account Restoration? If so, you will have to contact CS and seek assistance. There seems to be some trouble with accounts that have had restorations and accessing the Season Two Episodes.

I just double checked
1. ALL my toons’ mail boxes and deleted ALL mails
2. I have nothing more on the TP (buying/selling)
3. I logged out and back twice
== nothing

and no, no account restoration ever on any account (main or alt)
I do not even have anything on the character select screen : I guess there must be some achievement or story whatever you can see on this screen ?

… I’m doomed … I’ll /report in-game

thanks anyway for your answers

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Reporting in-game will not do anything to help your issue. Those reports go to QA and are for global bugs, rather than for individual issues.

Nothing should show up on the Character Select Screen that pertains to the Living Story.

You will need to contact CS and ask for assistance. Top of Page – Services/Support – Submit a Request.

Good luck.

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: cybermaohi.4310

cybermaohi.4310

Reporting in-game will not do anything to help your issue. Those reports go to QA and are for global bugs, rather than for individual issues.

Nothing should show up on the Character Select Screen that pertains to the Living Story.

You will need to contact CS and ask for assistance. Top of Page – Services/Support – Submit a Request.

Good luck.

thanks muchly Inculpatus cedo.9234 ^^

Entanglement : no acces to the story

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You are welcome. I hope CS can help you as soon as possible. =)

Be sure to send in your request before reset today, so that you can get credit for this latest patch.