Error Code: 42:0:9001:4409:101 BLTC [Merged]

Error Code: 42:0:9001:4409:101 BLTC [Merged]

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Posted by: Lothirieth.3408

Lothirieth.3408

a lot of people are saying that its fixed now that bltc is back up, but i’m still unable to sell/list smth, the lists do load this time but when i try to sell it just says “error”. Anyone has this too?

Yes, I cannot sell anything either. I get a red “error” box.

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Hello!

The BLTC is up and running again.

Thanks for your patience!
Sarah

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Posted by: SarahWitter.2317

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SarahWitter.2317

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I just saw the above note when my post went in. Selling/listing had been working as expected after the maintenance. I’ll see if anything stands out as needing the BLTC team again.

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Posted by: DBZVelena.5186

DBZVelena.5186

The interface is now working, i can see what i have up now.
But when i try to sell an item, either by listing it or by selling it to the highest buy order. It gives me a red error.
So no, its not 100% fixed yet.
I’m on Europe.

Proud Medic of the Splinter Warband. PM me to know more.

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Posted by: Moyayuki.3619

Moyayuki.3619

I am now able to click “Sell Instantly”, but an Error message appears. Wish we could know exactly what is causing these issues with TP in the first place…

Server: Dragonbrand
Guild: Moonlit Renegades (Moon)
Highest-Level Toon: Markus Emmerich, 80 Human Scrapper

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Posted by: Morgawr.3129

Morgawr.3129

I am getting the same red error when trying to sell/list my items, even though the interface does work. I also tried relogging, to no avail.

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Posted by: Aurelianne.2147

Aurelianne.2147

I’m still unable to sell anything at all. Please fix.

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Posted by: SarahWitter.2317

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SarahWitter.2317

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I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

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Posted by: Morgawr.3129

Morgawr.3129

I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

Here you go: http://i.imgur.com/1g5QamJ.jpg

There’s really not much to say, honestly

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Thank you Morgawr, this confirms that it is a different error from earlier

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Posted by: SarahWitter.2317

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SarahWitter.2317

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I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

Here you go: http://i.imgur.com/1g5QamJ.jpg

There’s really not much to say, honestly

Did you close the browser and relaunch it after the maintenance?

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Posted by: Morgawr.3129

Morgawr.3129

I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

Here you go: http://i.imgur.com/1g5QamJ.jpg

There’s really not much to say, honestly

Did you close the browser and relaunch it after the maintenance?

If you mean the BLTC window, yes. I have also closed the game entirely and restarted it and it still happens. If you’re talking about my actual internet browser (Which shouldn’t be related to the game itself, should it?) then no as I’ve had this up for days with quite a few tabs.

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Posted by: ekkue.3754

ekkue.3754

i have exactly the same error. I have restarted the game as well as clearing the cache of my internet browser.

I am able to buy items but anything i try to sell, whether listing it or direct sell, results in the red error

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Posted by: SarahWitter.2317

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SarahWitter.2317

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I’m unable to reproduce this error message. Would one of you mind posting a screenshot of the error for me?

Here you go: http://i.imgur.com/1g5QamJ.jpg

There’s really not much to say, honestly

Did you close the browser and relaunch it after the maintenance?

If you mean the BLTC window, yes. I have also closed the game entirely and restarted it and it still happens. If you’re talking about my actual internet browser (Which shouldn’t be related to the game itself, should it?) then no as I’ve had this up for days with quite a few tabs.

I did mean the BLTC window. Thanks again!

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Posted by: JakkenHaqar.5706

JakkenHaqar.5706

Having this exact same issue as well, can buy things no problem, but cannot sell anything without Error. Guildies at the same time are telling me they are having zero issues selling so quite confused at what is going on here as well.

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Posted by: DBZVelena.5186

DBZVelena.5186

I did a -repair again, this fixed it for me. Duno if it helps anybody else though.

Proud Medic of the Splinter Warband. PM me to know more.

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Posted by: Morgawr.3129

Morgawr.3129

I did a -repair again, this fixed it for me. Duno if it helps anybody else though.

I just tried to run -repair on the game client and it did not fix my problem, unfortunately.

EDIT: And now it is working again! Probably not related to -repair but it seems to be working fine now, yay.

(edited by Morgawr.3129)

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Posted by: JakkenHaqar.5706

JakkenHaqar.5706

Same here repair did nothing for me, have cleared the clients cache as well as my own browser , still cant sell anything

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Please retry and let me know if the issue persists

[Edited after seeing Morgawr’s issue was resolved]

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Posted by: JakkenHaqar.5706

JakkenHaqar.5706

Just tried it, issue is still there for me, listing or selling instantly gives an error

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Jakken, can you please close the BLTC window and relaunch it and try again?

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Posted by: Fenix.6145

Fenix.6145

It’s back up and working fine for me again.

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Posted by: SarahWitter.2317

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SarahWitter.2317

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It’s back up and working fine for me again.

Awesome news! Thank you for the update. Happy Wintersday!

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Posted by: ekkue.3754

ekkue.3754

same, ran repair and its working, but could be down to whatever it was you were doing! cheers

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Posted by: DBZVelena.5186

DBZVelena.5186

Sarah Witter thank you for your fast and hard work getting us our TP back

Proud Medic of the Splinter Warband. PM me to know more.

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Posted by: Moyayuki.3619

Moyayuki.3619

How do I repair, exactly? Selling on TP still does not work.

Server: Dragonbrand
Guild: Moonlit Renegades (Moon)
Highest-Level Toon: Markus Emmerich, 80 Human Scrapper

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Jakken and anyone else, can you please try again?

One of our amazing programmers was able to track down and resolve this for us in the last 15 minutes or so. We believe all should be fixed.

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Posted by: Moyayuki.3619

Moyayuki.3619

Ok, update: It is now working for me, and I didn’t have to do anything, just continue to wait.

Server: Dragonbrand
Guild: Moonlit Renegades (Moon)
Highest-Level Toon: Markus Emmerich, 80 Human Scrapper

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Posted by: JakkenHaqar.5706

JakkenHaqar.5706

Sorry am trying it now, internet went out for a moment there, that kinda night for me lol. Will be back with an update

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Sorry am trying it now, internet went out for a moment there, that kinda night for me lol. Will be back with an update

Thanks Jakken. I’m looking forward to your reply.

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Ok, update: It is now working for me, and I didn’t have to do anything, just continue to wait.

Awesome news. Thanks for letting us know!

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Posted by: JakkenHaqar.5706

JakkenHaqar.5706

Good news, it works for me! Thank you very much for the prompt assistance Sarah! and thank those programmers as well

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Good news, it works for me! Thank you very much for the prompt assistance Sarah! and thank those programmers as well

Fantastic! I sent your well wishes and was informed that it was magic of Wintersday that did all the work.

See you all in Tyria!
Sarah

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Posted by: Morgawr.3129

Morgawr.3129

As a programmer myself being on vacation and thinking about my colleague(s) on-call forced to stay in the office during Christmas holidays.. I really appreciate the help you guys put into this. Send my regards to the guys (and girls) that fixed this issue!

Cheers.

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Posted by: SarahWitter.2317

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SarahWitter.2317

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Alright, let’s try this again:

Hello!
The BLTC is up and running again.
Thanks for your patience!
Sarah

p.s. If you happen by this post and are experiencing issues, please reach out to Customer Support.

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Posted by: SarahWitter.2317

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SarahWitter.2317

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As a programmer myself being on vacation and thinking about my colleague(s) on-call forced to stay in the office during Christmas holidays.. I really appreciate the help you guys put into this. Send my regards to the guys (and girls) that fixed this issue!

Cheers.

Will do!

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Posted by: cookielty.9183

cookielty.9183

My BLTC is still not working
It just keeps loading forever, trading post, gem store and currency exchange…

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Posted by: CriminalMind.4379

CriminalMind.4379

MY BLTC is still not completing the currency exchange either. I did put in a support ticket but just wanted to post here too.

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Posted by: cookielty.9183

cookielty.9183

yeah I put in a support ticket too, but I just want to say that it’s really annoying not being able to sell stuff on trading post – my inventory is almost full and I already ran out of space in my bank (and I can’t even buy more bank space because gem store doesn’t work!)

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Posted by: burlezque.6251

burlezque.6251

I can’t even log in now. I get error code 42:0:9001:4409.

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Posted by: mazut.4296

mazut.4296

For several months I keep getting this error and sometimes I can’t log back in the game for hours. My client just don’t connect to the server…
I play several MMOs and this happens only to GW2 client… Few patches ago the game was perfectly stable. Please do something and repair it! How many more players should reply here…

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Posted by: maybeonline.5381

maybeonline.5381

It seems the issue is back, unable to use TP with the same error message

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Posted by: Il Ramingo Oscuro.3209

Il Ramingo Oscuro.3209

I too have the same problem, I can not sell, and I have already stolen objects 3 golds. Error 42:0 Etcc.

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Posted by: Arantheal.7396

Arantheal.7396

Same here, and the complaints are all over LA’s mapchat, too. Guess a lot of people suddenly have the same issue.

Engineer is love, Engineer is life.

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Posted by: AlbertoUlkesh.4517

AlbertoUlkesh.4517

Same here. 42:0:9001:4409:101

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Posted by: Starbreeze.2381

Starbreeze.2381

I’m glad I’m not alone with this, thought there’s something wrong on my end, tried everything but finally I’m relieved that it’s not me. Hope this gets fixed soon as it already has been once

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Posted by: Lauree Akhtar.3205

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Lauree Akhtar.3205

Producer

Next

Hey guys, we’re looking into this. Can any of you tell me if this is still happening?

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Posted by: maybeonline.5381

maybeonline.5381

Hey guys, we’re looking into this. Can any of you tell me if this is still happening?

It is totally fine now, it took probably 20 minutes until it solved itself.

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Posted by: Divine.4509

Divine.4509

i’m still haveing this error

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Posted by: Lauree Akhtar.3205

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Lauree Akhtar.3205

Producer

i’m still haveing this error

We’re looking into your issue. If you could provide us with a screenshot or the specific error code we can dig further. Thanks!