Guild Wars 2

Build:4596
I’m just returning from a long break from GW2 (its been since summer) due to my laptop being broken. Well I received a new laptop about 2 weeks ago and decided I’d spend this weekend getting back into GW2.
So, I downloaded GW2 last night and received this error. I didn’t think much about it and thought I’d just try again in the morning. Well this morning I try again and recieve the same error. This is a brand new laptop and I’ve deleted McAfee from my laptop thinking maybe it was the issue (I didn’t like it anyway) and the firewall on my other virus program was turned off. I’m stuck and I’m not quite sure how to fix it.
“The game client is unable to gain access to the log in server at this time”
I’m also unable to access the Steam servers and I’m unable to go online on Origin games, I’m not sure if it’s the same issue though.

Here is information (on an official GW2 site) about the error: http://wiki.guildwars2.com/wiki/Error_code

As suggested there, as well as on the error code window (I imagine), you can contact the Tech CS Team for assistance, using the link above.

Good luck.

Started experiencing the exact same problem tonight. Never before and nothing has changed so totally confused here too.

Best part is that my girlfriend is playing right beside me without any problems.

I have the same issue. I’m considering asking for a refund. Since there is literally no ifo on the site about this kitten error.

Not the OP, but I’ve been experiencing the same problem. I’ve filed a support ticket, and posting a screenshot here of the error that keeps popping up.

These kinds of issues are better served in the Tech Support sub-forum. That said, the KB offers some articles on addressing this issue:

https://help.guildwars2.com/entries/38813526-Common-Error-Codes

https://help.guildwars2.com/forums/22318797-Solving-Problems

Good luck.

Skribulous.3521:

Not the OP, but I’ve been experiencing the same problem. I’ve filed a support ticket, and posting a screenshot here of the error that keeps popping up.

This is how mine started, now it takes me an attempt or 2-3 to login and then, the TP wont load ever.

P.S.
None of the above info has helped.

I tried filling out the ticket but it kept telling me I was missing info when indeed I was not — so I gave up on that page.

Make sure to choose an option from all drop-down menus to avoid an error.

Good luck.