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Posted by: Ascii.9726

Ascii.9726

Keep receiving a connection error message at random intervals (every 3 – 6 mins), thought i would report it for further investigation.

It hasn’t seemed to affect any of my game functions (friends list loads, guild roosters load, trading post is operating and logging in and out still works fine).

  • From the UK.
  • No firewall/ antivirus running.
  • Home network, connected directly to hub.

Note: This is really affecting my gameplay within WvW, the error message keeps blocking my FoV and prevents me from leading normally, so a response on how to fix would be very much appreciated.

Attachments:

Rank 580+ Necromancer WvW Stream
Commander Ascii :: Tempest Wolves [TW] :: Sanctum of Rall :: Best Necromancer NA

(edited by Ascii.9726)

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Posted by: elitestardragon.9870

elitestardragon.9870

I have that problem as well.

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Posted by: raingiri.6012

raingiri.6012

I am getting the same error, without a firewall or Antivirus software running…

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Posted by: headraver.4862

headraver.4862

yes im the same been suffering with this for a few days keeps randomly popping up

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Posted by: Zaith.9132

Zaith.9132

This just started for me a few minutes ago, I get it every time I load but it has no impact on the game. It’s annoying though. I’ve made no changes to my software/internet settings, in fact, it started in the middle of a play session and hasn’t stopped, even if I close out the game completely.

/me tips transmuted tier-3 crafted hat

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Posted by: Qawsada.4251

Qawsada.4251

I am from JQ and I am having this problem for an hour. There is also another thread with the similar problem.

https://forum-en.gw2archive.eu/forum/support/tech/Unable-to-access-the-login-server-MSG

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Posted by: Blood Lord.5687

Blood Lord.5687

The same thing here, I just signed into gw2 and I am a hardcore pvp player from BG. I went to go look at the pvp servers to grind some more for my marauder title and all the servers comes up blank with a repeating msg saying unable to gain access to the login server… so then i went into wvw thinking maybe pvp is having issues, but the same msg popped up while i was in wvw.. I thought I would check and post on the forums in hope that this issue can be resolved

Majestic Royales ~ Champion Illusionist (R80)
Apex Prime [ApeX] , BlackGate

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Posted by: Michael.9403

Michael.9403

This problem happened occasionally yesterday, and chronically today. Logging in, changing to a different character, or opening the Black Lion window cause it to happen every time. Merely waiting 5-6 minutes will also cause it. US Server/Continental US user.

Elsewhere I note the API server is down, and has been for a while.

(edited by Michael.9403)

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Posted by: Axxo.7430

Axxo.7430

Getting the same error, and frustrated as I got total d/c right at the last boss of COF P1, No loot…. also noticing that mobs aren’t dropping lesser and lesser loots =.=

Axxo “The Hex Guardian” – SoS

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Posted by: Krakah.3582

Krakah.3582

Ditto same error, currently affecting access to WvW maps.

-KNT- BG

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Posted by: Sartori.1962

Sartori.1962

Same issue here on Dragonbrand

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Posted by: Donari.5237

Donari.5237

NA Tarnished Coast, multiple reports in map chat of this, it’s been affecting me. Perhaps coincidentally, it began when I entered the bugged Kiel/Magnus instance. I have not yet closed the game to see if a restart changes it, because if I end up locked out of game I would be sad.

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Posted by: Paulytnz.7619

Paulytnz.7619

Getting this too the last 5 mins. Also yesterday I noticed some crazy lag for a period of 10 minutes and also an area load took literally 5 mins.

I suspect they are doing things behind the scenes. perhaps with regards to how the BLTC works (for example if I play for 8+ hours and try to use the TP I will ALWAYS get an error message like it has timed out or something) or it may even be to do with the culling issues.

Since when did this business of being a hero become being a business?

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Posted by: Zaith.9132

Zaith.9132

Getting the same error, and frustrated as I got total d/c right at the last boss of COF P1, No loot…. also noticing that mobs aren’t dropping lesser and lesser loots =.=

Tat’s not the issue we’re describing, it’s simply an obstructing window that falsely states we could not connect. The first time it happened for me, I could not close the window. I restarted but still got the error, however I’m able to close it now every time I load. I find it unfortunate though if it’s affecting EB :/

/me tips transmuted tier-3 crafted hat

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Posted by: MirageCat.7058

MirageCat.7058

I just got the same error message pop up once I finished a AC story mode. It also keeps popping up every 3 minutes or every time I zone in, everything else is working normally. Tried switching connections even working on modem but now i see others are having the same problem too.

-NA Stormbluff Isle Server

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Posted by: Hanzo.9624

Hanzo.9624

Adding to this like the other thread, still can’t access any servers in PvP. List is blank and gives me an error message every time I click refresh.

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Posted by: KorbanDallas.7389

KorbanDallas.7389

I also get the “couldn’t log in” while playing, already logged in. Started today after I entered the Caledon forest. Not sure if its related, but the tears puzzle in the mini-dungeon isn’t functioning for me either, but I’m not ruling it out as a simple coincidence either.

}——————————-{
http://avsla-gw2.blogspot.com/

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Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

Next

Thanks for the reports everybody. We have a team investigating the cause of these issues. There isn’t an ETA for a fix at the moment, but we will provide an update as one becomes available.

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Posted by: KOPPER.1458

KOPPER.1458

Can you tell us if this will effect progress on whatever we are currently doing in game? ie: Kill or Weapon achievements?

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Posted by: Mark Katzbach

Previous

Mark Katzbach

Content Marketing Manager

This issue has been resolved. You should not experience any loss of progress as a result. Thanks for your patience and understanding.

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Posted by: KOPPER.1458

KOPPER.1458

Awesome work and fast response. Love it.

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Posted by: Zaith.9132

Zaith.9132

I’m getting it again.

/me tips transmuted tier-3 crafted hat