Guild Wars 2

Yo,

So I was thinking about buying gems from the gemstore through credit card for Halloween exclusive things but i’m getting an error message after selecting the amount to purchase and how to purchase by. In the next confirmation window where information goes the top of the window displays ${drog_validation_message_required} in red as well as red highlights where card information goes.

As with most things red i’m pretty sure that it probably isn’t a good sign, what is it and should I go through with the purchase?

(Please excuse the left side, awkwardly used the photo manager to cover up personal info.)

You can try clearing your GW2 cache. Instructions found in the Knowledge Base accessed via the ‘Support’ link above/below.

If you continue to have issue, you can contact the Billing CS Team via the same link.

Good luck.

Only topic I saw for clearing cache was E-mail Authentication, if it’s that i’ve already gone through that process of verification. Issue still persists so i’ll send a ticket.

If anything I was also wondering if anyone else has this same issue or knows what exactly that drog error code means, but thanks cedo.

You would search ‘Trading Post Troubleshooting’.
Looks like with the new layout the ‘Search’ function has changed its parameters (to be very specific…sigh).

Here it is: https://help.guildwars2.com/hc/en-us/articles/231273908-Trading-Post-Troubleshooting

Good luck.

Tried to buy gems.. was about to put in credit card info.. and top of the box said..

“$(drog_validation_message_required)”

getting the same thing trying to buy gems. did the temp delete and the appdata roaming file delete. relogged and still getting this.

getting the same.

i am still haveing the same problem. as not been fixed for me.

I saw this error for the last couple of days too. I was worried at first but found I could still place the order without issue. At least I hope there will not be a issue later

Seem’s good after the Nov. 1st patch. Thanks all for the input!