Guild Wars 2

Hello, as stated in the title of the thread,

I tried an hour ago to buy some gems in the gem store.
I’ve tried every purchase method (credit card, paypal…) but at the end it’s always the same error message that appears. (photo in attachment)

I don’t know what to do, if someone already had this issue before and can help, or a dev passing by to help me would be great too

Regards.

Are you buying a lot? If you’re buying a lot at the same time there is some sort of cool down on it.

Andraus.3874:

Are you buying a lot? If you’re buying a lot at the same time there is some sort of cool down on it.

Well at first i tried to buy 2800 gems, then i lowered it to 800 gems but the message still came. Edit: i forgot to mention that I didn’t bought gems since months.

You can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.