Guild Wars 2

Yesterday, I bought an Emberspire staff off the Trading Post, it took the 4 gold and the item even appeared in the box where bought items wait to be picked up, but when i picked it up I did not receive the item. I am wondering what i should do in this situation.

So you instantly bought the item, not but in a buy order right? If you put a buy order in, they’ll take your gold and you won’t get the item until someone fills it.

If you picked up your item and can’t find it in your inventory, try searching for it in you inventory search bar.

A lot of times, I just don’t see the item i’m looking for.

no i didn’t put in a buy order, and my inventory was very empty when i picked up the item. I tried looking for it with the search bar in my inventory, but it isn’t there. i have also checked my bank just in case it ended up there for some reason. This item is nowhere to be found.

You can contact the CS Team for assistance, if you so desire. Be aware, there is a bit of a backlog at the present time. Top of Page – Support – Submit a Request.

Good luck.