Guild Wars 2

When attempting to break the ceiling with the mortar in the Font of Rhand in Diessa Plateau (to access the Water of Rhand, for instance), it fails. Mortar animation goes off, but the ceiling remains and the water cannot be accessed. After the first fail, the mortar is then unable to be interacted with. This has happened to me four times since the patch today.

I’ve had the same issue. Please fix ASAP Anet! I want to make Mawdrey

Yep, same issue, so now I can’t go for madrey 2 AND luminescent… no offense but are the builds you release even tested before hand?

EDIT: A workaround is to stay on the ice, then relog (char selection re enter char), it will place you below the ice. (courtesy of Népomuk)

Yip another successful patch day.. broke more than it added into the game.. enter PatchWars2….

I can confirm this issue, except that I can’t even use the mortar. There is no interact to load it with the head, and dropping it on the mokittenoes nothing.

Same thing here, can’t use the mortar.

Same thing happened to me, couldn’t use the mortar at all.

Luckily, I ragequit with my character standing on the ice, so I would have stumbled upon the workaround by accident even if I hadn’t read it here.

I met this too,please fix this one?:(

same thing here… been doing the event to open the mini dungeon for days now still cant interact with mortar! kindly fix please.. this is the only mats i need to complete my mawdrey!

Same issue here.

still bugged. can’t interact with mortar. can’t bring down the ceiling. can’t make mawdrey.

Kieryn.6581:

still bugged. can’t interact with mortar. can’t bring down the ceiling. can’t make mawdrey.

• stand on the ‘floor’ covering the water
• logout the character ([f12])
• log back in with same toon
• the floor will be gone and you can proceed as if you placed head in the mortar

Thanks, it worked. I would not have thought to try that!

Kieryn.6581:

Thanks, it worked. I would not have thought to try that!

I can’t claim credit. I learned the trick from others.

Glad it worked

I also can’t interact with the mortar at all. I am unable to relog on the ice, when I log back in I find myself in Lion’s Arch. Very frustrating.

NerakanDrac.1265:

I also can’t interact with the mortar at all. I am unable to relog on the ice, when I log back in I find myself in Lion’s Arch. Very frustrating.

Maybe try with a different character or try another spot on the floor (I don’t think it’s ice). I’m not sure why you are ending up in LA, but I’ve only seen one other report of that happening; everyone else ends up in the water.

Tried again with my mesmer alt, and it worked out. Yay I have my Mawdrey water!

NerakanDrac.1265:

Tried again with my mesmer alt, and it worked out. Yay I have my Mawdrey water!

Great! I’m glad that worked out for you. Thanks for letting us know.

Bump.

Standing on the Ice and relogging just ports you elsewhere in the zone when you log back in. Fix the quest.

Agriope.4523:

Bump.

Standing on the Ice and relogging just ports you elsewhere in the zone when you log back in. Fix the quest.

I’ve seen reports of that happening to three people (including yourself). The vast majority of times, people stand on the ‘floor’ above the water, logout, and when they return, they are in the water. (Maybe there are bad places and good places to stand — I haven’t tested that much.)

Alternatively, get one of the frequent ports to Rhendak’s Tomb and work you way backwards. From that side, you can open the gates yourself without doing any of the tasks.

Of course, it would be far better if they fixed the mortar, but until that happens, the work-around seems to do fine for the most part.

This issue still persists… I cannot interact with the mortar, and relogging will send me to Lion’s Arch. I’ve tried on three different characters to no avail.
Plllleeeeeease do something about this! ._.

Fadedkind.8143:

This issue still persists… I cannot interact with the mortar, and relogging will send me to Lion’s Arch. I’ve tried on three different characters to no avail.
Plllleeeeeease do something about this! ._.

First, I’m sorry that you haven’t gotten to the Font yet. It’s hard to understand why they’ve left this bug for so long, since it’s a required step for getting Mawdrey. I’m also surprised that logging out/back keeps sending you to LA — it doesn’t for nearly everyone else who has reported back to this forum.

Fortunately, there’s another work-around. While you are on the map, take one of the many portals to Rhendak’s Tomb (usually, people just say “port to Rhendak”). Then, work your way backwards from the Tomb to the Font; each gate you encounter can be opened from the ‘wrong’ side, so there won’t be anything blocking progress.

Good luck and please let us know how it works out.

Illconceived Was Na.9781:

Fadedkind.8143:

This issue still persists… I cannot interact with the mortar, and relogging will send me to Lion’s Arch. I’ve tried on three different characters to no avail.
Plllleeeeeease do something about this! ._.

First, I’m sorry that you haven’t gotten to the Font yet. It’s hard to understand why they’ve left this bug for so long, since it’s a required step for getting Mawdrey. I’m also surprised that logging out/back keeps sending you to LA — it doesn’t for nearly everyone else who has reported back to this forum.

Fortunately, there’s another work-around. While you are on the map, take one of the many portals to Rhendak’s Tomb (usually, people just say “port to Rhendak”). Then, work your way backwards from the Tomb to the Font; each gate you encounter can be opened from the ‘wrong’ side, so there won’t be anything blocking progress.

Good luck and please let us know how it works out.

There is another way past the bugged mortar, and I’m surprised no one has mentioned this.
http://wiki.guildwars2.com/wiki/Font_of_Rhand
You can instead of taking the left stairway down to the mortar, go down the right stairway instead. Go into the water, and at the bottom you will find a chain you can pull. The chain will break the wall right in front of said chain. note that it seems sometimes the chain does not break the wall as I found out the other day, have patience and keep trying, move around a bit until it works

Good tip, Fallout — I hadn’t heard of it before. (I’ll try it next time.) The other two have managed to work for everyone, but that one sounds faster.