Forum, multiple tabs while not logged in

Forum, multiple tabs while not logged in

in Bugs: Game, Forum, Website

Posted by: Syndic.6198

Syndic.6198

If I open multiple tabs with forum topics from a google search while not logged in, each of them prompts me to log in.

If I log in on one of them, that doesn’t directly affect the others.

If I reload the other tabs, thinking “I’m logged in now, it’ll recognize me”… it does so, but sends me to the forum main page. Not the topic I wanted.

That’s… really poor design. Why not let me read forum topics without logging in anymore? Or at least store the destination topic in the URL in a way that allows for “reload, check logged in status -> redirect to proper topic”.

Forum, multiple tabs while not logged in

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

tl;dr forum software is wonky and we’re stuck with it. Work around credentialing issues by logging out before starting any session and starting over.

The first thing we should know is, alas, the forum software was built by another company, with which ANet no longer does business (and, I believe, it no longer exists). So whatever annoyances we have… we’re stuck with them.

So the main question is always: can we live with these QoL issues? or should ANet invest time into finding a new 3rd party forum tool? If you’ve ever been part of the due diligence for something like that at a company ANet’s size, you know there are a lot of factors; it’s a distraction just to consider it.


Regarding the specific issue:

It’s actually worse than described by the OP. You can be logged on already, opening multiple tabs, and starting to respond to them. At some point, your credentials can expire, but you won’t realize this until you press ‘submit’ (or ‘preview’) and see the logon page. If you’re not very careful, you’ll lose your draft and lose track of the pages to which you were trying to reply.

The work-around I use is clunky, but 100% successful.

  • Open the forum home page.
  • If not logged on, log on.
  • If logged on, log out. Close tab, open the forum page again and logon.

Doing that before any extended session (including external searches with google etc) ensures that I never encounter any sort of “login again” hiccup.

tl;dr forum software is wonky and we’re stuck with it. Work around credentialing issues by logging out before starting any session and starting over.

John Smith: “you should kill monsters, because killing monsters is awesome.”