Guild Wars 2

Hey everyone. Been having this problem the past two days and on top of that i’ve seen this happen to other players before as well.

Usually after we clear a fractal level it awards you a chest with loot inside. I can grab every item but the fractal relic. I’ve lost close to 40 fractal relics after doing the two daily runs in order to get the pristine relic.
The relic will tell me it’s looted, but I won’t see it popup on the right side of my screen that I actually got it. I checked my wallet as well and it wasn’t going up. I was able to continue re-looting the chest and while i’ve had this problem before after 3-5 attempts it usually gives you the item. Well not this time. I held the group up for about 3 minutes trying to loot them any way possible. I walked away, relogged, and none of it worked. It bugs me because after 2 days i’m still having issues. I am getting the 20 relics from completing the daily pristine award. I am simply not able to loot the fractal relics from the chests. (i’ve completed 8 fractals since and am down 40 fractal relics)

If I could get this issue fixed and possibly get the relics that’d be amazing!!

thanks!