Guild Wars 2

Our team had a bug earlier where we occasionally and randomly couldn’t interact with the orbs to move them on swampland. Caused some frustrations on this fractal… Affected multiple players and multiple orbs.

seems to happen after the orbs have been reset, only way to work around is to reset the intance.

It happened before the latest patch and after.

Same thing happened to two different group for me as well. The only work around it seems is to reset the fractal by going back to the hub. Happened to multiple people and and different orbs.

Yeah was goin to report same bug, 1 player keep gettin bug that cant take any wisp, and it makes us wipes :/

Benjamin Arnold.3457:

This sounds really frustrating, and I would like to fix it ASAP. Thank you for bringing it to my attention! Can you give me a bit more information about this? Which orbs specifically? Are you talking about the ones at the beginning, or the ones at bloomhunger? Also, do the orbs appear active? i.e. are they glowing green? Or are they just never activating in the first place?

Were they active at one point but after a wipe they never reactivated? Or were they never working in the first place? If you can reproduce it consistently with steps that is the best thing to help me fix this.

It affects the orbs at the beginning. They appear active like usual. The bug can only be noticed if you try to pick up an orb and it doesn’t work. It happened to me in different (T3) swamp runs, but i couldn’t reproduce it consistently. It seems completely random, which player or orb is affected.

Benjamin Arnold.3457:

This sounds really frustrating, and I would like to fix it ASAP. Thank you for bringing it to my attention! Can you give me a bit more information about this? Which orbs specifically? Are you talking about the ones at the beginning, or the ones at bloomhunger? Also, do the orbs appear active? i.e. are they glowing green? Or are they just never activating in the first place?

Were they active at one point but after a wipe they never reactivated? Or were they never working in the first place? If you can reproduce it consistently with steps that is the best thing to help me fix this.

Thanks for the quick reply bud. The orbs at the beginning you bring from the three points to the three markers to open the way, They seem to always work the first time the instance is opened the bug only triggers when its failed as if the pedestal doesn’t reset itself correctly or maybe the wrong one is marked for the players and another position is actually active.

Seems to be the pedestal itself that’s bugged for interaction as on a few runs that had this bug with the same team we happened to have multiple people positioned at a pedestal that was bugged and neither player could pick up the orb.

With a party of three it should be easily repeatable.

• Enter the instance
• Trigger the orbs
• Pick up and fail the first set
• Upon reset get three people to attempt to interact with the new orb positions.
• One of these should fail

Benjamin Arnold.3457:

I have reproduced this internally and I see the issue. And yes, it’s all my fault…

The fix should be included in the next patch. Unfortunately as I missed our hotfix deadlines, that could be a while ;_;

Until then, you do not have to reset the entire instance to fix this.

The bug occurs when the game destroys the wisp that you are holding, which happens on the event failure. If you drop the wisp, you are not affected. When the event fails, each player who had a wisp destroyed can log out, and log back in, and then they should be able to pick up wisps again.

I am very sorry for this inconvenience. I can see this making swampland runs quite tedious if you are wiping :c send me your hate mail and I will open it with shame.

Guess who’s off the Christmas card list!

Jokes, don’t beat yourself up.. these things happen, the joys of programming Props for communicating and resolving the issue quickly though. Even if our hotfix will be delayed slightly.

Yes nice to see communication Benjamin, keep up the good work.