Frozen Maw Meta Event [Merged]

Frozen Maw Meta Event [Merged]

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Posted by: wadey.2356

wadey.2356

same issue here,

Scholar Brogun is standing at the totem, but all you can do is have a chat with him. Been like this for 4 or 5 days now.

Edit To Add:
This is on Ruins Of Surmia

(edited by wadey.2356)

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Posted by: Pastry.4915

Pastry.4915

The event is also broken on Eredon Terrace and Ferguson’s Crossing. Brogun is standing at the totem doing nothing. Attaching a screenshot for Eredon Terrace.

Attachments:

Level 80 – One of Everything

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Posted by: Pastry.4915

Pastry.4915

Sorry for the double post, just wanted to add the screenshot for the current state of it Ferguson’s Crossing as well.

Attachments:

Level 80 – One of Everything

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Posted by: Lil Puppy.5216

Lil Puppy.5216

Well at least there’s maintenance on the 13th, that should reset it temporarily.

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Posted by: Lenneth.1372

Lenneth.1372

Broken on Darkhaven as well. Stuck at the destroy the Dragon Totem phase. Happened some time early morning EST, was fine last night at 2 am, broken at 8:30 this morning.

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Posted by: lordzed.7841

lordzed.7841

the frozen maw is bugged,it stucked on the totem for two days now

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Posted by: tolak.7604

tolak.7604

on underground this event bugged too, much more than 2 days ago. maybe week.

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Posted by: knave.5174

knave.5174

bugged in ruins of surmia aswell. same as last time it was bugged, brogun just stares at the totem, can’t attack it or anything.

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Posted by: Jeffrey Vaughn

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Posted by: HK Digs.8576

HK Digs.8576

Scholar Brogan Stuck Behind Tent at Krennakk’s Homestead W.P.

Scholar Brogan has been stuck for at least 3 days now behind the tent, so the maw chain event cannot continue. He’s not stuck staring at the totem this time. Is this being worked on?

Thanks.

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Posted by: Juni.5726

Juni.5726

The Maw event seems frozen and is not responding on the server I am on. It has been like this for a good 4 days at the least now. It was working and now it is not. Not really sure what is going on.

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Posted by: wud da hex.5126

wud da hex.5126

please please please fix

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Posted by: Knighthonor.4061

Knighthonor.4061

Kain server also has the Maw bugg now

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Posted by: Hades Daughter.5481

Hades Daughter.5481

Yes, it’s been that way since the last patch.

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Posted by: Dragon.9564

Dragon.9564

The one on the northern shiverpeiks (misspelled it I know) server, he’s been stuck at the totem for 12 hours.

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Posted by: Mespilia.2896

Mespilia.2896

They can’t fix it without a server restart, or so they say. They typically do not restart the servers for bugged events.

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Posted by: Jeffrey Vaughn

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Posted by: Meglobob.8620

Meglobob.8620

Frozen Maw…frozen..lol

Seafarers Rest, been that way for 3 days now…

Please don’t make us wait till the 26th Feb. for a fix, its a very popular event chain…

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Posted by: Mespilia.2896

Mespilia.2896

It will bu how long will it stay working is the question.

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Posted by: saniok.8702

saniok.8702

[US North] [Server: Kaineng] For more than 6 days now Maw hasn’t been working. It’s stuck on Scholar Brogun just standing in front of the ice totem. Me and my friends got him killed by pulling some Moas, but after we revived him nothing changed. Any solutions?

Attachments:

(edited by saniok.8702)

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Posted by: Jeffrey Vaughn

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Posted by: LyraLynn.7123

LyraLynn.7123

Server: Fort Aspenwood

Problem: Scholar is stuck right before destroying the totem. It says he is still headed to the maw, but he has arrived at his destination and his dialog acts as though the even were not occurring. You can see the totem, but it cannot start the “destroy the dragon totem” event. All other events in the area appear to be working properly. It worked fine earlier. It broke between 2:00pm server time- 3:30 pm server time.

Edit: I haven’t seen the npc Rani with any events today. He’s the kid near the frozen maw event that builds a Snow Norn army after you collect armor for him.

(edited by LyraLynn.7123)

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Posted by: Rezzet.3614

Rezzet.3614

broken on Yak’s Bend as well same part as everyone else : Scholar Brogun is on his Way to investigate etc etc.

(edited by Rezzet.3614)

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Posted by: LyraLynn.7123

LyraLynn.7123

Fort Aspenwood’s is working properly now, as is Rani’s event line.

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Posted by: Account.9832

Account.9832

I’m trying to find out exacly where it got stuck. (And I don’t have GM commands on the Live servers, so I can’t check the servers listed above.)

So the guy tasked with tracing and fixing the bug doesn’t have a way to inspect the state of the bugged servers? Er… that doesn’t sound very efficient. Do they at least let you use metal cutlery, or are you stuck with a spork?

- Al Zheimer

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Posted by: Jeffrey Vaughn

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So the guy tasked with tracing and fixing the bug doesn’t have a way to inspect the state of the bugged servers? Er… that doesn’t sound very efficient. Do they at least let you use metal cutlery, or are you stuck with a spork?

On the test server I have access to a lot more debug info—it’s not available on the Live servers because it slows things down too much, or it’s disabled to keep people from trying to cheat/hack to get it. (For example, I can’t insta-kill creatures on Live, but I can on Test.) So I will try to get repro steps so I can look at it on a test server, because I can only get limited information on Live.

(edited by Jeffrey Vaughn.1793)

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Posted by: Alpha Dragon.4576

Alpha Dragon.4576

Would like to add to the report that Sanctum of Rall Frozen Maw event is bugged again.

Afaik it only bugs out when Brogun dies at the Totem Event before the Champion spawns. So probably its best to check between those 2 events.

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

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Posted by: Phatt Dude.7538

Phatt Dude.7538

Jeffrey Vaughn, just wanted to say thank you, not just for your continued interest in this issue, but for the cool calm collected way you have conducted yourself.

During the Superbowl we had a party at my house. One guy had a flat tire when it was time to go home. Our plan was to use a compressor with a bad air hose to fix it. I explained to him, we had to take care because of the faulty hose, then started setting the compressor up and getting lighting so we could work.

One by one our other guests came out, evaluated the situation, and added their helpful suggestions. I had to re-explain the bad hose 3 times to newcomers, before I could get the compressor running, and just as I was about to switch it on while holding the hose just right, to prevent his tire from going completely flat, the fellow with the bad tire yelled: “this things never gonna work if you don’t switch it on!” I just glared at him, thinking, “Hey! My tires are well maintained, and I don’t find myself out on a cold night with a flat tire!”

We pumped the tire back up and got him roadworthy. He chose to stand over us and regale us with what a fine compressor he had at home, and how this would be a synch if we were in his garage, while I was kneeling on cold concrete in freezing conditions fixing his problem.

When his car was roadworthy, he went back inside my house, and disparaged my compressor and lighting in front of lady guests, while I picked up outside. He came back out with his wife, and left without a good night, or a thank you, nearly hitting one of my trees.

I said nothing, but secretly wished he would crash and burn on his way home.

I just want to say, it does not go unnoticed that you have treated each of us as if we were the first to discover this problem, and responded to individual quandaries and complaints in a way that suggests an advanced sense of ownership of the task, and the care of our sometimes huddled masses. Thank you very much, I’ll throw another log on the fire for you up by Krennak’s Homestead, so you can warm your weary bones. You have my gratitude and my respect sir, you will do well in all your endeavors.

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Posted by: Jeffrey Vaughn

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Thanks, I appreciate it. I know how frustrating it is when things break, but rest assured that we’re doing our best to fix any problems that come up and continue to improve the game.

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Posted by: Aye.8392

Aye.8392

Thanks for taking the time to communicate with us about this. It helps to know that you’re working at it.

www.AlchemyIncorporated.net
Sorrows Furnace

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Posted by: Halbling.9530

Halbling.9530

All of Ruins of Surmia went wohooo after server restart yesterday. Brogun was active again.
Now…only 30 hours after restart, Brogun is nonresponsive, admiring Jormag’s totem.

Please… if you can’t find the problem at least get some code in there to reset events manually when necessary (or create temporary, localized debug output that helps you find stuff).

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Posted by: Jeffrey Vaughn

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As mentioned above, I believe I found the issue—Brogun could die to a condition (bleeding, poison) in between events, which prevented him from kicking off the next event. He was immune to direct attack, but not conditions, and it’s fairly rare—you have to kite a mob with bleeding attacks onto him—so we had a heck of a time trying to reproduce the issue. I’ve fixed that, but I don’t have an ETA for when it will be applied to Live, sorry!

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Posted by: Fiontar.4695

Fiontar.4695

As mentioned above, I believe I found the issue—Brogun could die to a condition (bleeding, poison) in between events, which prevented him from kicking off the next event. He was immune to direct attack, but not conditions, and it’s fairly rare—you have to kite a mob with bleeding attacks onto him—so we had a heck of a time trying to reproduce the issue. I’ve fixed that, but I don’t have an ETA for when it will be applied to Live, sorry!

This makes me wonder if this might not be related to why a number of other events get stuck as well? How many other key NPCs die to condition damage at points where they aren’t supposed to die?

BTW, aside from Maw having issues with getting frozen, I think the biggest issue is that the event is now way, way too easy. It used to take about five minutes to take down the final boss. Now it seems to take about 20 seconds, or less! Last night those of us destroying the portals were barely able to get back to the Shaman before he was dead! Something is very wrong with that part of the event now!

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Posted by: Lucky.3298

Lucky.3298

now bug came to our server too.
same as few month ago: was fine till totem event, but now NPC just got frozen instate to summon or destroy totem.
glad to see 2 other events back to this zone, but armor event not started once for me early (then got fine), and shaman kill event seems to bug Maw.

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Posted by: Lucky.3298

Lucky.3298

Fiontar,

event is not easy for lvl 11-13 as it created, if it easy for lvl 80 to do lvl 11 event, then idk what to tell you.

but may be we need more mobs to be added so it’s not die too fast & we all can get credit.

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Posted by: Account.9832

Account.9832

On the test server I have access to a lot more debug info—it’s not available on the Live servers because it slows things down too much,

Well, considering the event chain was stuck on (some) live servers, it seems that any potential slowdown in that zone would be trumped by having access to the event’s state variables, leading to the event being fixed.

or it’s disabled to keep people from trying to cheat/hack to get it.

I’m pretty sure people will try anyway.

It shouldn’t be too complex to make sure that only connections coming from authorised address have access to debug / GM functions. I mean, most MMOs do have GMs with the ability to reset quests, kill or respawn NPCs, etc., and from your previous post I get the impression that so does GW2, but for some reason you (specifically) don’t have access to those functions.

That’s what I found odd (that the guy debugging and trying to fix the event doesn’t have GM-level access).

Anyway, good job finding the (likely) cause, but it really doesn’t seem very efficient to force developers to reproduce the entire chains leading up to bugs on test servers when they could simply inspect the event state on known bugged (live) servers and trace them backwards.

- Al Zheimer

(edited by Account.9832)

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Posted by: Hermes.7014

Hermes.7014

The Frozen Maw event is bugged also on Seafarer’s Rest at “Scholar Brogun is headed to the Maw to investigate the Grawl.”
“Assault on Svanir’s Dome” has also become bugged and and the boss won’t come out of its house.

Whether something is either wrong or right, someone will always complain about it.

(edited by Hermes.7014)

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Posted by: sirk.1705

sirk.1705

Probably not new news but event, Frozen Maw, is bugged in server: Gate of Madness. Current group/world event is set on “Scholar Brogun is headed to the Maw to investigate the Grawl.”

Guess it won’t be fixed for awhile but oh well! Just giving an update.

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Posted by: lordzed.7841

lordzed.7841

same thing on gandara server it stucked on the totem

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Posted by: JesseBensen.4817

JesseBensen.4817

On sorrows furnace server, the frozen maw event chain has been bugged for 2 days now, scholar brogun is at the dragon totem, but will not initiate the event.

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Posted by: Skribulous.3521

Skribulous.3521

I was there when it happened. What happened was Scholar Brogun was downed before reaching the totem. Someone was rallying him while we completed the escort part of the event chain. So even though it should move on to the Destroy the Dragon Totem event, the program still thinks it’s doing the escort event, and is stuck.

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Posted by: Lucky.3298

Lucky.3298

checked again, still bugged.

any idea when it can work again? seems this time it take way too long to restart.
thanks for letting us know.

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Posted by: sirk.1705

sirk.1705

So hopefully I’m guessing that the content update on February 26th will fix this problem. Otherwise looks like dragon events are what I’m doing!

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Posted by: OscarKitteh.7198

OscarKitteh.7198

Brogan stuck at the “protect Brogan as he investigates the grawl event” stands at dragon totem but doesn’t move and chain won’t advance. Jade Quarry server.

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Posted by: Mespilia.2896

Mespilia.2896

They said they had fixed that!

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Posted by: OscarKitteh.7198

OscarKitteh.7198

Been bugged all day. Was fine yesterday so a recurrence perhaps.

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Posted by: David McMahon.9023

David McMahon.9023

Still broke (or at least broken now)

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Posted by: Dragon.9564

Dragon.9564

The frozen Maw and the Svanir dome events seem to be stuck on the norther shiverpieks server, Brogun is just standing at the totem like a doof, while the dome, I’m not sure what part its stuck at but I think its where the NPC’s are trying to cap the part at the center, but theres nothing to indicate it needs to be capped.

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Posted by: David McMahon.9023

David McMahon.9023

Yeah Maw still broke from the other day

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Posted by: Leegilkrist.5763

Leegilkrist.5763

In the Frozen Maw meta event Scholar Brogun is just standing at the totem on the Anvil Rock Server. this is bug is approaching 48 hours.