GAME CRASHED 3 TIMES IN THE BEGINNING OF A ROUND. i ended up losing the round even though it was a win for the rest of my team. i have lost one of my placement matches b.c of bad anet code. can i get my win back and a loss taken out of my record because of the game crashing 3 times when it loading up. i have been playing since launch and not once has the game ever crashed on me in any mode or setting. To have it crash at such a crittiacal moment as this the pvp season ranked games is utterly unacceptable, i would really like to get my win and remove a loss. i had to fight so hard to make up the losing from the 4v5 from not crashing once but 3 times in a row befor the start of the round.
If you want something changed, file a support ticket making the request.
I do have some good news, though: placement matches are no different to ordinary matches, so you have not really lost anything except for a small dip in MMR that will rapidly correct itself to reflect your actual skill, rather than your poor luck.