GFX settings not saved: windowed fullscreen
Maybe because the bug is not reproducible based on the amount of detail (or lack of) that you provided?
I’ve been playing on windowed fullscreen on several computers with different configurations ever since beta and never experienced the issue you describe. In fact, I’ve never even actually heard of anyone having this problem in the first place and I’ve been explicitly setting windowed fullscreen for several other people who use it to this day.
While that alone shouldn’t warrant lack of any reply on your ticket (well, the quality of anet’s tech support is kinda ’phenomenal’, so let’s be honest while at it), I’m just saying that the issue is most likely far from being as crystal clear as you see it. You should probably do some more testing on your side and provide additional information if you want to see it resolved.
I will now close it.” – Moderator
Your comment that it works for you led me to do a little more checking to see if I was in fact doing something that might not be part of their testing — and I likely was. I’d been using the -windowed client switch since release to force windowed-fullscreen on startup. Previously, the client would not automatically set that mode otherwise.
It looks like that switch changed behaviors. It no longer forces a start in windowed-fullscreen and instead will force the client to start regular windowed mode.
Now if they would just fix the client crashes in large events. Given they always have stack traces for those, it’s difficult to understand why they aren’t fixing them.