Guild Wars 2

You need to get this fixed, I have to try and do my storyline 3 times, the lag is killing me, literally. Yesterday 04/27/2013 again the Game Client Lost it’s connection to server, and not only me, my friends on the east coast could not get on because of it…….

Sounds like the load of players does not equal the amount of servers you guys have….

Thanks.

Code=7:11:3:187:101 which sounds like a IP address to me.

Error code 7 is a typical error code for a disconnect. Here are some tips from Anet (it recommends port forwarding, but I personally use QoS, this has also helped with my lag significantly.

https://en.support.guildwars2.com/app/answers/detail/a_id/8994/~error-codes

You may also test this when you are having huge lag issues:

https://en.support.guildwars2.com/app/answers/detail/a_id/9245/kw/Lag

It sometimes helps to determine the cause.

However, there have been reports from many players that code 7 has been occurring more frequently starting after the last minor patch this past week. I personally have not been disconnected, but had started experiencing extreme lag and input lag. Others reported this concurrently also. Mine cleared up roughly Wednesday night (Pacific time US), but is still occurring sporadically.

Try those steps, if you can’t stay connected, check the tech support forum for the sticky on submitting a ticket and then do so.

+ Also, be certain any and all firewalls, virus scanners, or port blockers are temporarily disabled to test if that is the cause sometimes, even modems/routers sometimes have them enabled by default and need exceptions made. Windows firewall is notorious for that stuff too, I think 64bit windows needs 2 exceptions for guild wars2.