Game Crashes in Crowded Places

Game Crashes in Crowded Places

in Bugs: Game, Forum, Website

Posted by: uldrael.3691

uldrael.3691

PLEASE HELP I CAN’T PLAY THE GAME FOR MORE THAN 5 MINUTES!

I’ve got Amd Radeon HD6670, Samsung hd103SI ATI hdd, Intel i5 750 @2.67 ghz processor, playing the game on Windows 10 – 32 bit, latest updates installed, graphic driver is up to date.
I’ve been playing the game since beta, the game was crashing at that time as well but increased by time.
Game is often played smooth even in crowded places but sometimes it directly crashes.
Crashes often happen at Tequatl fight, big cities or big blob fights at WvW.
Sometimes it also happens at changin map/loading screen.
Crashes increased after upgrading to HoT.

Here’s My logfile:

—> Crash <—
OOM: Heap, bytes=958844,
App: Gw2.exe
Pid: 3568
Cmdline:
BaseAddr: 00FF0000
ProgramId: 101
Build: 55043
When: 2015-11-08T10:01:30Z 2015-11-08T12:01:30+02:00
Uptime: 0 days 0:13:42
Flags: 0

—> System <—
Name: HURRICANE
IpAddr: 192.168.1.104
Processors: 4 [GenuineIntel:6:14:5]
OSVersion: Windows 6.2 (32 bit)

—> System Memory <—
Physical: 496MB/ 3319MB 14%
Paged: 2353MB/ 7214MB 32%
Virtual: 164MB/ 2047MB 8%
Load: 85%
CommitTotal: 4861MB
CommitLimit: 7214MB
CommitPeak: 6780MB
SystemCache: 457MB
HandleCount: 44899
ProcessCount: 76
ThreadCount: 1358

—> Process Memory <—
Private: 1622MB
WorkingSet: 864MB
PeakWorkingSet: 1036MB
PageFaults: 2424727

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 877.84 1444621
Art Assets 423.93 13518
VRAM 367.77 20991
Programmer Data 340.94 376819
Anim Import Packfile 194.47 453
Anim Import Models 194.47 453
Game 139.41 114294
Character Models 118.53 2319
Engine 118.18 206195
Map Assets 105.10 9278
Prop Models 101.61 7557
Content 96.51 37301
Prop Packfile 96.30 1058
Uncategorized 90.35 1025818
Composite Models 86.67 1573
Gr 79.35 129156
VRAM – Prop Tex 69.69 1960
Collections 59.18 10766
Dictionary 56.46 1652
VRAM – Gr Postproc 54.46 17
Composite Packfile 50.11 1283
VRAM – Composite Tex 46.31 186
Composite Tex Pool 36.47 142
Composite Tex 36.47 142

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 194.47 453
Content 96.51 37301
Prop Packfile 96.30 1058
Uncategorized 90.35 1025818
VRAM – Prop Tex 69.69 1960
Dictionary 56.46 1652
VRAM – Gr Postproc 54.46 17
Composite Packfile 50.11 1283
VRAM – Composite Tex 46.31 186
Gr 39.12 4754
Composite Tex Pool 36.47 142
VRAM – Character Geo 31.90 776
Character Packfile 31.47 251
VRAM – DirectX Geo Buffers 30.56 1520
Text 30.06 5103
VRAM – Gr Geometry 23.43 128
VRAM – DDI Shader 21.25 15456
VRAM – UI Textures 19.81 556
VRAM – World Map Tex 11.56 49
Collide Havok 11.41 22385
Archive 11.21 69
Audio 10.91 1717
Gr Cloud 9.61 8050
VRAM – Gr Img 9.52 7

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×140 <—

—> Trace <—
Pc:012fda0f Fr:05bff8f4 Rt:01bfeab0 Arg:00000000 00000000 021a8224 000004b3
Pc:01bfeab0 Fr:05bffb34 Rt:01bff807 Arg:00000000 04187410 0000001c 0000001c
Pc:01bff807 Fr:05bffb6c Rt:01bf6e88 Arg:00000000 012feed9 00000c64 0133d300
Pc:01bf6e88 Fr:05bffbbc Rt:016364bb Arg:3ce56042 3cf46adb 05bffc4c 06c6dab8
Pc:016364bb Fr:05bffbf0 Rt:01638d6f Arg:3cf46adb 014ac623 0434d010 0434d460
Pc:01638d6f Fr:05bffc98 Rt:014aa56e Arg:0434d010 00000002 00000002 00000010
Pc:014aa56e Fr:05bffd14 Rt:014ab772 Arg:7089ab78 01d11a0c 72e4538d 00000001
Pc:014ab772 Fr:05bffd54 Rt:014a9d41 Arg:03ff2d30 00789270 012ff058 0145089c
Pc:014a9d41 Fr:05bffd74 Rt:014507f0 Arg:03ff2d30 72e45375 0145089c 00789270
Pc:014507f0 Fr:05bffdac Rt:01450918 Arg:0145089c 05bffdcc 7586dea4 00789270
Pc:01450918 Fr:05bffdb8 Rt:7586dea4 Arg:00789270 7586de80 055f1870 05bffe14
Pc:7586dea4 Fr:05bffdcc Rt:7796055e Arg:00789270 077304ab 00000000 00000000
Pc:7796055e Fr:05bffe14 Rt:7796052d Arg:ffffffff 779a6e3f 00000000 00000000
Pc:7796052d Fr:05bffe24 Rt:00000000 Arg:0145089c 00789270 00000000 00000000

—> Thread registers <—
eax=05bff460 ebx=05bff8b0 ecx=00000000 edx=05bff8b0 esi=75878880 edi=00000000
eip=012fda0f esp=05bff88c ebp=05bff8f4
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 05BFF440 00000004 0001003f fffffd34 000002e4
eax-16 05BFF450 fffffd34 000002cc 00000018 00000000
eax 0 05BFF460 80000003 00000000 00000000 752c24c2
eax
16 05BFF470 00000000 c28a12e9 42fe0000 c2a412e9
eax+32 05BFF480 438b51be 43650000 42b92679 c81fea1f
eax+48 05BFF490 3e31d780 be400000 400c5d80 00000000
ebx-32 05BFF890 021a8224 000004b3 00000000 5c5870d0
ebx-16 05BFF8A0 05bff928 5c587110 00000000 00000006
ebx 0 05BFF8B0 70616548 7962202c 3d736574 38383539
ebx
16 05BFF8C0 05003434 00000000 00079baa 00079baa
ebx+32 05BFF8D0 05bff8f8 01404615 00000000 05bff924
ebx+48 05BFF8E0 05bff8f4 05bff928 05bff924 00000000
edx-32 05BFF890 021a8224 000004b3 00000000 5c5870d0
edx-16 05BFF8A0 05bff928 5c587110 00000000 00000006
edx 0 05BFF8B0 70616548 7962202c 3d736574 38383539
edx
16 05BFF8C0 05003434 00000000 00079baa 00079baa
edx+32 05BFF8D0 05bff8f8 01404615 00000000 05bff924
edx+48 05BFF8E0 05bff8f4 05bff928 05bff924 00000000
esi-32 75878860 8b55ff8b 25ff5dec 758d4964 cccccccc
esi-16 75878870 cccccccc cccccccc cccccccc cccccccc
esi 0 75878880 432025ff cccc758d cccccccc cccccccc
esi
16 75878890 8b55ff8b 25ff5dec 758d4968 cccccccc
esi+32 758788A0 cccccccc cccccccc cccccccc cccccccc
esi+48 758788B0 8b55ff8b 4cec83ec 8d3000a1 89c53375

—> Code <—
012FD9EF 807af501 8d45bc6a 4050e8a2 68ffff83 .z…E.j@P..h…
012FD9FF c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
012FDA0F e84c9300 008b55b4 8b45b88d 5a178b75 .L….U..E..Z..u
012FDA1F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
012FDA2F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
012FDA3F 68e50300 00bafc79 f501b990 7af501e8 h……y….z…

—> Stack <—
05BFF88C 012fda14 021a8224 000004b3 00000000 ../.$………..
05BFF89C 5c5870d0 05bff928 5c587110 00000000 .pX\(….qX\….
05BFF8AC 00000006 70616548 7962202c 3d736574 ….Heap, bytes=
05BFF8BC 38383539 05003434 00000000 00079baa 958844……….
05BFF8CC 00079baa 05bff8f8 01404615 00000000 ………F@…..
05BFF8DC 05bff924 05bff8f4 05bff928 05bff924 $…….(…$…
05BFF8EC 00000000 72e4562d 05bffb34 01bfeab0 ….-V.r4…….
05BFF8FC 00000000 00000000 021a8224 000004b3 ……..$…….
05BFF90C 00000068 00000001 00000000 7089d289 h…………..p
05BFF91C 5c5870d0 41e98e97 000ea17c 0107a3a9 .pX\…A|…….
05BFF92C 00000000 43490ff0 c323fc9f 4358379e ……IC..#..7XC
05BFF93C 00000000 05bffa28 00000030 05bff9b0 ….(…0…….
05BFF94C 013027e6 41e98e97 c3a7677a 432d7978 .‘0….Azg..xy-C
05BFF95C 00000000 43490ff0 c323fc9f 4358379e ……IC..#..7XC
05BFF96C 00000000 05bffabc 01df5e70 00000000 ……..p^……
05BFF97C 72e45759 05bff9f0 01df802c 13611810 YW.r….,…..a.
05BFF98C 01df802c 05bff9a0 05bff9c0 00001800 ,……………
05BFF99C 01df8036 01b4ed77 c3a7677a 432d7978 6…w…zg..xy-C
05BFF9AC 00000000 00000000 01d9d016 00000020 ………… …
05BFF9BC 042b52c8 01f54bcc 00000020 05bff9e4 .R+..K.. …….
05BFF9CC 0147ce8f 06c16000 00000020 00000000 ..G..`.. …….
05BFF9DC 00000008 00000020 05bffa04 0146d164 …. …….d.F.
05BFF9EC 042b52c8 00000000 00000020 00000000 .R+….. …….
05BFF9FC 00000001 00000000 05bffa20 0146d947 …….. …G.F.
05BFFA0C 00000020 05bffa28 05bffa1c 00000000 …(………..
05BFFA1C 00000020 05bffa88 013027e6 042b52c8 ……..’0..R+.
05BFFA2C 012fda93 00000000 00000001 012fdaa2 ../………../.
05BFFA3C 5c69f480 00000001 c621d422 00000068 ..i\….".!.h…
05BFFA4C 042b52c8 020f5f6c 00000070 05bffa74 .R+.l_..p…t…
05BFFA5C 0147ce8f 06c16000 00000068 00000000 ..G..`..h…….
05BFFA6C 00000050 00000068 05bffa94 0146d164 P…h…….d.F.
05BFFA7C 042b52c8 00000000 72e45451 05bffaac .R+…..QT.r….
05BFFA8C 012eed0b 00000000 016549fb 04187410 ………Ie..t..
05BFFA9C 0236b8b8 0000001c 00000000 0f565668 ..6………hVV.
05BFFAAC 05bffad4 01e71bef 00000008 00000000 …………….
05BFFABC 00000000 01f54bcc 00000295 0f565658 …..K……XVV.
05BFFACC 0f565668 020f54cc 05fbe03c 05bffaf4 hVV..T..<…….
05BFFADC 01c07322 0cf2b534 00001909 020f54cc "s..4……..T..
05BFFAEC 02718824 05bffb10 01b28089 0cf2b534 $.q………4…
05BFFAFC 00001909 3e99e26b 020f54cc 00000000 ….k..>.T……
05BFFB0C 7d43615f 05bffb24 01b288b9 06c3b910 _aC}$………..
05BFFB1C 5c586f10 00000000 05bffb38 012fba2f .oX\….8…/./.
05BFFB2C 05bffb30 72e455ed 05bffb6c 01bff807 0….U.rl…….
05BFFB3C 00000000 04187410 0000001c 0000001c …..t……….
05BFFB4C 257f18d0 01d11a0c 7089d289 44c83390 …%…….p.3.D
05BFFB5C 00000000 00002710 00000000 06c3b910 …..’……….
05BFFB6C 05bffbbc 01bf6e88 00000000 012feed9 …..n……../.
05BFFB7C 00000c64 0133d300 0fc52910 00000028 d…..3..)..(…
05BFFB8C 06d28490 05bffbc4 0133bb61 06d28490 ……..a.3…..
05BFFB9C 00000028 02011e2c 0000001c 0130cd5a (…,…….Z.0.
05BFFBAC 00000010 0133164f 04187410 00000008 ….O.3..t……
05BFFBBC 05bffbf0 016364bb 3ce56042 3cf46adb …..dc.B`.<.j.<
05BFFBCC 05bffc4c 06c6dab8 0434d054 3ce56042 L…….T.4.B`.<
05BFFBDC 3cf46adb 3cf46adb 3cf46adb 3ce56042 .j.<.j.<.j.<B`.<
05BFFBEC 3ce56042 05bffc98 01638d6f 3cf46adb B`.<….o.c..j.<
05BFFBFC 014ac623 0434d010 0434d460 00000001 #.J…4.`.4…..
05BFFC0C 00000002 00000002 00000010 05bffc30 …………0…
05BFFC1C 05bffc38 0434d460 00000002 05bffd00 8…`.4………
05BFFC2C 0000000c 00000000 06c6dac8 00000000 …………….
05BFFC3C 0434d054 00000001 0434d010 0434d358 T.4…….4.X.4.
05BFFC4C 06c6dac4 0434d04d 012fc0c7 0434d38c ….M.4…/…4.
05BFFC5C 014ac983 0434d010 00000000 00000000 ..J…4………
05BFFC6C 05bffc98 05bffcb0 014aac0f 0434d010 ……….J…4.
05BFFC7C 2caa7df1 00000001 0434d358 00000000 .}.,….X.4…..

—> Error Logs <—
ture missing mip chain: 0×014657
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Map load hang on STATE_MODELS_STREAM detected: MapId: 18, Position: (-2478.214600, -7322.661133, -3249.875977), Completion: 0.000000
Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 2 at UISystemImpl.cpp : 1856
Coherent Assert: Dispatching a message to a non-active view
Map load hang on STATE_MODELS_STREAM detected: MapId: 18, Position: (3455.159912, -10428.700195, -5487.770020), Completion: 0.000000
Texture ‘0×0968ef’ dimensions too small
Loading ‘0×0968ef’ texture failed
Texture ‘0×0968f0’ dimensions too small
Loading ‘0×0968f0’ texture failed
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Content is referencing a propID that doesn’t exist propId=‘1182152709399184385’
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Map load hang on STATE_MODELS_STREAM detected: MapId: 18, Position: (3455.159912, -10428.700195, -5487.770020), Completion: 0.000000
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 10 at UISystemImpl.cpp : 1856
Coherent Assert: Dispatching a message to a non-active view
Content is referencing a propID that doesn’t exist propId=‘1182152709399184385’
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 11 at UISystemImpl.cpp : 1856
Coherent Assert: Dispatching a message to a non-active view
Coherent AssertFailure: Assert failure: Dispatching a message to a non-active view 12 at UISystemImpl.cpp : 1856
Coherent Assert: Dispatching a message to a non-active view
Map load hang on STATE_MODELS_STREAM detected: MapId: 18, Position: (3455.159912, -10428.700195, -5487.770020), Completion: 0.000000
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6758
Version = 8.17.0010.1404
Description = AMD Radeon HD 6670
Compat = 0×00000000
VidMem = 3445 MB

Game Crashes in Crowded Places

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Posted by: Turamarth.3248

Turamarth.3248

Change your OS to 64 bit and build more ram in your pc
or turn your graphics down to minimum.

Brandar – Kodash [DE]
[SPQR]

Game Crashes in Crowded Places

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Posted by: floude.5291

floude.5291

Are you kiddin’?
Or can’t they act like a firm that cares for customer and optimize their game for those people too?

Game Crashes in Crowded Places

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Posted by: floude.5291

floude.5291

bump, waitin for at least an official answer.

Game Crashes in Crowded Places

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Posted by: Solid Gold.9310

Solid Gold.9310

Why only 32bit ?

Jumping puzzles, love them or hate them, I hate them. Thread killer.

Game Crashes in Crowded Places

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Posted by: floude.5291

floude.5291

Why only 32bit ?

what you mean?

Game Crashes in Crowded Places

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Posted by: Solid Gold.9310

Solid Gold.9310

Why only 32bit ?

what you mean?

Why have you specified your system as 32bit ?

Looking at it I would guess 32/64bit

Jumping puzzles, love them or hate them, I hate them. Thread killer.

Game Crashes in Crowded Places

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Posted by: Solid Gold.9310

Solid Gold.9310

Is Your PC 64-bit Capable?
First thing’s first, you’ll need to confirm whether the CPU in your computer is 64-bit capable. To do so, open the Settings app from your Start menu, select System, and select About. Look to the right of “System type.”

If you see “32-bit operating system, x64-based processor,” this means you’re using a 32-bit version of Windows 10 but your CPU can run a 64-bit version. If it doesn’t say you have an x64-based processor, you have a 32-bit CPU and can’t upgrade to the 64-bit version.

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: floude.5291

floude.5291

It says it’s x64 based cpu, do you recommend me to upgrade my windows 10? I got only 4 gb ram I think I should buy a 4 gb too.
Also would upgrading to windows 10 64x cost me another windows key? It’s expensive I guess :/

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Posted by: Solid Gold.9310

Solid Gold.9310

Yes and run the GW2 64bit client.

Microsoft gives you the 32-bit version of Windows 10 if you upgrade from the 32-bit version of Windows 7 or 8.1. But you can switch to the 64-bit version, assuming your hardware supports it.

If you had a 32-bit versions of Windows 7 or 8.1 installed on your PC and upgraded to Windows 10, Microsoft gave you the 32-bit version of Windows 10.

http://www.howtogeek.com/228042/how-to-switch-from-32-bit-windows-10-to-64-bit-windows-10/

Jumping puzzles, love them or hate them, I hate them. Thread killer.

Game Crashes in Crowded Places

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Posted by: Reincarnated.1754

Reincarnated.1754

I AGREE
ALL MERGE ON A BOSS = CRASH

CAN’T DO BOSSES NOW UNLESS I MAKE SURE I DON’T STAND TOO CLOSE TO A CROWD.

OK, new map (late map) less people, lets be calm and see if I get the boss this time.
Oh, it’s Karka Queen btw.
Yes got it, took longer with less people (more enjoyable) but that’s not a problem.
I also crash when every one goes to collect reward at Tequatl, when every one stands at the reward statue (big crown at this point, have to be quick to get my reward before it crash).

32 bit client btw, I lose between 10 and 20 fps with 64 bit client depending on amount of people.
As I normally only have under 30 fps, dropping to 10 fps, totally gets my ***********.
I know 64 bit is Beta
Is there a way to find out when it gets updated what version it’s at?

Game Crashes in Crowded Places

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Posted by: Solid Gold.9310

Solid Gold.9310

I AGREE
ALL MERGE ON A BOSS = CRASH

CAN’T DO BOSSES NOW UNLESS I MAKE SURE I DON’T STAND TOO CLOSE TO A CROWD.

OK, new map (late map) less people, lets be calm and see if I get the boss this time.
Oh, it’s Karka Queen btw.
Yes got it, took longer with less people (more enjoyable) but that’s not a problem.
I also crash when every one goes to collect reward at Tequatl, when every one stands at the reward statue (big crown at this point, have to be quick to get my reward before it crash).

32 bit client btw, I lose between 10 and 20 fps with 64 bit client depending on amount of people.
As I normally only have under 30 fps, dropping to 10 fps, totally gets my ***********.
I know 64 bit is Beta
Is there a way to find out when it gets updated what version it’s at?

I (Like many people) love the 64bit client, I don’t crash anymore, increased FPS, increased graphic settings.

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: floude.5291

floude.5291

Yes and run the GW2 64bit client.

Microsoft gives you the 32-bit version of Windows 10 if you upgrade from the 32-bit version of Windows 7 or 8.1. But you can switch to the 64-bit version, assuming your hardware supports it.

If you had a 32-bit versions of Windows 7 or 8.1 installed on your PC and upgraded to Windows 10, Microsoft gave you the 32-bit version of Windows 10.

http://www.howtogeek.com/228042/how-to-switch-from-32-bit-windows-10-to-64-bit-windows-10/

Thanks for your help, I use 64x client in my other pcs, my brother (Uldrael) use 32x client in 32x computer. Think I’m gonna upgrade to windows 10 64x to the other computer after I buy 4 gb ram for it. Hope licencing windows 10 won’t be a problem for us.

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Posted by: Kell.9365

Kell.9365

I have 64 bit system and 10 gigs of ram! This is happening to me too! No response from Anet and game is almost unplayable.

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Posted by: Turamarth.3248

Turamarth.3248

I have 64 bit system and 10 gigs of ram! This is happening to me too! No response from Anet and game is almost unplayable.

You are using the 64-bit client?
Can you post the crash log?

Brandar – Kodash [DE]
[SPQR]

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Posted by: Reincarnated.1754

Reincarnated.1754