Guild Wars 2

I keep experiencing very frequent game crashes. Every time I try to do Tequatl the game crashes and I end up not being able to finish the event. Sometimes the game seems to crash at random, but it definitely tends to crash at events when the map is full or nearly full. Each time the game crashes a crash report pops up, and I’m certain that it isn’t my computer. One time my game recovered from the crash even after the crash report appeared. Today, the game crashed while I was at silverwastes doing events and I couldn’t even close the game by going to the task manager and forcing it off, and because of that was unable to send a crash report that time. I’ve also had fairly bad lag off and on while playing, which is also definitely not my computer or internet. I tried turning down my graphics as much as possible and that didn’t help.

Another time, I was doing the Fire Elemental and I had the option to volunteer to go to a different map and so did most of the other people, but when we got to the other map, it was even emptier.

Check the crash report, if it says anything with OOM (Out Of Memory), lower the graphics settings during the event, (character model limit).

The game wasn’t out of memory. I have never had the game use up more than 88% of my RAM. I’m also pretty sure my i7 quad core 4GHz processor and my GPU can handle it. I also have been turning down my settings and it hasn’t helped. I always get a message that a serious error has occurred with the game, nothing stating out of memory.

Edit: When the game crashes during Tequatl, I don’t even have lag. It just suddenly crashes. I haven’t had this issue until a week ago.

Wonderra.3469:

I keep experiencing very frequent game crashes. Every time I try to do Tequatl the game crashes and I end up not being able to finish the event. Sometimes the game seems to crash at random, but it definitely tends to crash at events when the map is full or nearly full. Each time the game crashes a crash report pops up, and I’m certain that it isn’t my computer. One time my game recovered from the crash even after the crash report appeared. Today, the game crashed while I was at silverwastes doing events and I couldn’t even close the game by going to the task manager and forcing it off, and because of that was unable to send a crash report that time. I’ve also had fairly bad lag off and on while playing, which is also definitely not my computer or internet. I tried turning down my graphics as much as possible and that didn’t help.

Another time, I was doing the Fire Elemental and I had the option to volunteer to go to a different map and so did most of the other people, but when we got to the other map, it was even emptier.

I used to have that often during teq and it took me a tabby long time to figure it out. Even though GW graphics are cpu-bound (and mine is no slouch) for some reason it chokes on them. The solution is to turn down your graphics settings as low as you can.

Regardless of what should be happening or what we think is happening, you can work around this issue by tuning down your graphics. There are two ways to approach it:

• Start by using the “best performance” settings, as Menadena suggests and work your way up.
• Start at your current settings and try turning down specific settings while facing the Mystic Forge in LA. Pick 2-3 of the settings that increase your FPS the most.

Another option is to simply turn off showing player names (main option panel, slightly below “autoloot”) and perhaps also NPC names. My GPU is much happier since I did that.

Or try working with the Customer Service team by creating a Support Ticket (follow the links for ‘Support’) — they seem to be very effective in helping people troubleshoot and resolve this exact sort of problem.

Good luck and if you have time, please let us know how it turns out.