Game crashed after 6G in sales @ Trading Post

Game crashed after 6G in sales @ Trading Post

in Bugs: Game, Forum, Website

Posted by: biff.2635

biff.2635

I sold 250 Elder Wood Logs and 4 rare pieces of equipment for around 6G a few minutes ago at the Black Lion Trading Post. About 5 seconds after collecting the proceeds, the game crashed. I restarted the game and my 6G was missing along with all the items I sold.

This isn’t the first time I’ve had Trading Post activity crash my game, but it is the first time I’ve had it delete loot from my characters.

Game crashed after 6G in sales @ Trading Post

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Loot doesn’t just go missing. The most likely scenario is that the server didn’t update what you saw on your client due to the crash, so you think you collected stuff from the TP, but game disagrees.

Regardless of what happened, contact support with the same info as above and the time/date/character name. They’ll be able to help you troubleshoot the immediate situation (missing items and/or gold) and offer advice about preventing crashes due to the TP (probably changing some minor settings on your default browser).

Good luck and please let us know how it turns out.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Game crashed after 6G in sales @ Trading Post

in Bugs: Game, Forum, Website

Posted by: biff.2635

biff.2635

Good luck and please let us know how it turns out.

I opened a ticket with all the information you suggested, a GM just restored 6G to my account this morning.

Thanks for the advice and thanks GM Wonder Tree!