Guild Wars 2

Hi, maybe there is a topic like this one already but I tried searching for one and could not find any.

I can’t run the game. I keep getting this message:

"
A serious error has occured that prevents the program from continuing to run. You can help us prevent this error from occuring in the future by reporting it to ArenaNet. Please press the Send button to report this error.

Your assistance in tracking this error is greatly appreciated. Res assured that your e-mail address will not be used for any purpose other than in relation to this error report.

—> Crash <—
Assertion: pngPixelFormat == GR_FORMAT_ARGB_8888
File: ..\..\..\Game\Launcher\Windows\Launcher.cpp(3082)
App: Gw2.exe
Pid: 4164
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 18390
When: 2013-05-17T22:25:36Z 2013-05-18T00:25:36+02:00
Uptime: 0 days 0:00:02
Flags: 0

"

I have not been playing the game for several months and updated it yesterday and tried it just real quick earlier today. But now when I tried to run it I kept getting error message.

First, I tried to restart the computer, but the error still happened. So I thought it might make a difference if I turned the computer off completely, but the error still occurs.

Does anyone know what to do?

I just read through the forum rules and these kind of topics should generally not be posted in the game bug forums. Sorry, just ignore this thread.

Still isn’t fixed though…