Game crashing at map loading screen.

Game crashing at map loading screen.

in Bugs: Game, Forum, Website

Posted by: Mutaatti.2789

Mutaatti.2789

Hi! After new patch I have had problem where my game crashes when PvP match is starting. I get to map loading screen and yellow ring bottom right corner keeps moving, but nothing happens. After I have to force shut down game, error report pops up. But it cant be sent because after timer goes 0, it says there has been error when trying to send report….

So here’s the report! Have tried to repair game client, didnt work. Havent changed anything in my computer from season 3, but now I have had this crash atleast 10 times!!

Please can you tell me what’s wrong with game?

—> Crash <—
Exception: c0000005
Memory at address 00000000`00000024 could not be written
App: Gw2-64.exe
Pid: 5104
Cmdline:
BaseAddr: 00007FF6EE650000
ProgramId: 101
Build: 65405
Module: ntdll.dll
When: 2016-08-12T14:53:50Z 2016-08-12T17:53:50+03:00
Uptime: 0 days 0:00:08
Flags: 0

—> System <—
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 4744MB/ 8081MB 58%
Paged: 6556MB/ 9361MB 70%
Virtual: 134217587MB/134217727MB 3%
Load: 41%
CommitTotal: 2804MB
CommitLimit: 9361MB
CommitPeak: 3348MB
SystemCache: 2361MB
HandleCount: 25745
ProcessCount: 68
ThreadCount: 896

—> Process Memory <—
Private: 13MB
WorkingSet: 22MB
PeakWorkingSet: 23MB
PageFaults: 8298

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 3.64 111
Uncategorized 3.64 105
Programmer Data 0.00 6
Gr 0.00 2
Engine 0.00 2
Gr Texture 0.00 1
Services 0.00 3
Gr Umbra 0.00 1
String 0.00 0
BTree 0.00 0
Dictionary 0.00 0
HashTable 0.00 0
Subheaps 0.00 0
RTree 0.00 0
Array 0.00 0
Debugging 0.00 0
Collections 0.00 0
Networking 0.00 0
Platform 0.00 0
Threading 0.00 0
Xml 0.00 0
Paged Image 0.00 0
I/O 0.00 0
File Core 0.00 0

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 3.64 105
Gr Texture 0.00 1
Services 0.00 3
Gr Umbra 0.00 1
Programmer Data 0.00 1
Engine 0.00 0
Gr 0.00 0
Gr Transform 0.00 0
String 0.00 0
BTree 0.00 0
Dictionary 0.00 0
HashTable 0.00 0
Subheaps 0.00 0
RTree 0.00 0
Array 0.00 0
Debugging 0.00 0
Collections 0.00 0
Networking 0.00 0
Platform 0.00 0
Threading 0.00 0
Xml 0.00 0
Paged Image 0.00 0
I/O 0.00 0
File Core 0.00 0

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> Thread 0×165c <—

—> Trace <—
Pc Rt : Args
00007ffb`e7a9fe34 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffb`e7a9ea0b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`eeaafe10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`eeaafbd1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`eeabed8b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`eeab6e35 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffb`e79d8102 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffb`e7acc5b4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000000 rbx=00007ff6f004daf0 rcx=00007ff6f004daf0
rdx=ffffffffffffffff rsi=0000000000000000 rdi=0000000000000000
rip=00007ffbe7a9fe34 rsp=0000002ca6baf970 rbp=0000002ca6baf9d9
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=0000000000000246 r12=0000000000000000 r13=0000000000000000
r14=0000002ca6ce9000 r15=000001cd41d3e268
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010213

rbx-32 00007FF6F004DAD0 00000000`00000000 00000000`00000000 00000001`00000000 00000000`00000000
rbx 0 00007FF6F004DAF0 00000000`00000000 00000000`fffffffa 00000000`00000000 ffffffff`ffffffff
rbx
32 00007FF6F004DB10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rcx-32 00007FF6F004DAD0 00000000`00000000 00000000`00000000 00000001`00000000 00000000`00000000
rcx 0 00007FF6F004DAF0 00000000`00000000 00000000`fffffffa 00000000`00000000 ffffffff`ffffffff
rcx
32 00007FF6F004DB10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Code <—
00007ffb`e7a9fe14 75128b43 20480fba e0187208 488bcbe8 u..C H….r.H…
00007ffb`e7a9fe24 d8500200 488b0344 8bef4883 f8ff7403 .P..H..D..H…t.
00007ffb`e7a9fe34 ff40244c 8b731845 33ffb882 03fe7f8a .@$L.s.E3…….
00007ffb`e7a9fe44 0884c974 4f65488b 04256000 0000f680 …tOeH..%`…..
00007ffb`e7a9fe54 78030000 02743db8 22170000 0fb6c966 x….t=."……f
00007ffb`e7a9fe64 8945e54c 8d4ddf8b 4320ba02 04020025 .E.L.M..C …..%

—> Stack <—
0000002c`a6baf970 ffffffff`ffffffff 00007ff6`f004daf0 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6baf990 00000000`00000000 00000000`00000000 00000000`00000000 00000000`fffffffa …………………………..
0000002c`a6baf9b0 0000002c`a6ce9000 00000000`00000000 00000000`00000000 00000000`00000000 ….,………………………
0000002c`a6baf9d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6baf9f0 0000333f`487c5b09 00000000`00000000 000001cd`41d3e268 00000000`00000003 .[|H?3……….h..A…………
0000002c`a6bafa10 00000000`00000000 000001cd`41d3b720 00000000`00000000 00000000`00000000 …….. ..A………………..
0000002c`a6bafa30 00000000`00000001 00007ffb`e7a9ea0b 00000000`00000000 000001cd`41d3c568 ……………………h..A….
0000002c`a6bafa50 00007ff6`f004daf0 00000000`000001ec 00000000`00000000 00007ff6`eeaafe10 …………………………..
0000002c`a6bafa70 000001cd`41da9000 00000000`00000000 00000000`00000000 000001cd`41d3c548 …A………………..H..A….
0000002c`a6bafa90 000001cd`41d3c548 00007ff6`eeaafbd1 000001cd`41da9000 000001cd`41d3b720 H..A……………A…. ..A….
0000002c`a6bafab0 00000000`00000000 000001cd`41d3e268 000001cd`41d3c548 00007ff6`eeabed8b ……..h..A….H..A…………
0000002c`a6bafad0 00007ff6`ef837420 00007ff6`02ecd910 000001cd`41d3c578 000001cd`41d3cb78 t..............×..A....×..A….
0000002c`a6bafaf0 000001cd`41d3c548 000001cd`41d3b720 000001cd`41d3b720 000001cd`41d3e268 H..A…. ..A…. ..A….h..A….
0000002c`a6bafb10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafb30 00000000`00000000 00007ff6`eeab6e35 00000000`00000000 00000000`00000001 ……..5n………………….
0000002c`a6bafb50 00000000`00000000 00000000`00000001 00000000`00000000 00007ff6`eeab6cc8 …………………….l……
0000002c`a6bafb70 0000002c`a6ce8000 00007ffb`e79d8102 00000000`00000000 00007ff6`eeab6cc8 ….,………………..l……
0000002c`a6bafb90 0000002c`a6ce8000 00000000`00000000 00007ff6`eeab6cc8 00007ffb`e7acc5b4 ….,…………l…………..
0000002c`a6bafbb0 00007ffb`e79d80e0 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafbd0 00000000`00000000 00007ffb`e4207c70 0000002c`a6baeac0 0000002c`a6baeac0 ……..p| ………,…….,…
0000002c`a6bafbf0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafc10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafc30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafc50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafc70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafc90 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafcb0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafcd0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafcf0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafd10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafd30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
0000002c`a6bafd50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..

—> Error Logs <—
Opening archive ‘C:\Users\tanel\AppData\Roaming\Guild Wars 2\Local.dat’ failed with error 5
Failed to open ‘C:\Users\tanel\AppData\Roaming\Guild Wars 2\Local.dat’.