Guild Wars 2

Since last week launch of HoT i have been crashing constantly. I sent the reports everytime i crashed to anet but even after dozens of patches i’m still crashing, the most annoying thing happened to me 10 minutes ago when i was doing mouth of mordremoth and game crashed with boss at 5%, obviously i didnt get the reward after working for it for 2 hrs because u cant join a Dragon Stand map that has progressed that far. My setup is i5 4670k, 8gb ram, gtx 970 on win 10 64 bit.

Please post the crashlog.

Crashing every few seconds near Pact Encampment Waypoint (step 3 of the story). Here’s my latest crashlog.
———————————————————————————————————-

—> Crash <—
OOM: Heap, bytes=301276,
App: Gw2.exe
Pid: 3512
Cmdline:
BaseAddr: 010E0000
ProgramId: 101
Build: 54706
When: 2015-10-29T19:07:50Z 2015-10-29T15:07:50-04:00
Uptime: 0 days 0:02:29
Flags: 0

—> System <—
Name: ……….
IpAddr: 10.0.0.3
Processors: 2 [GenuineIntel:6:7:10]
OSVersion: Windows 6.0 (32 bit)

—> System Memory <—
Physical: 443MB/ 3069MB 14%
Paged: 3282MB/ 6375MB 51%
Virtual: 87MB/ 2047MB 4%
Load: 85%
CommitTotal: 3093MB
CommitLimit: 6375MB
CommitPeak: 3155MB
SystemCache: 857MB
HandleCount: 19301
ProcessCount: 57
ThreadCount: 816

—> Process Memory <—
Private: 1507MB
WorkingSet: 1338MB
PeakWorkingSet: 1366MB
PageFaults: 1262453

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 846.37 1094864
Programmer Data 369.06 442374
Art Assets 365.03 14671
VRAM 307.30 22992
Anim Import Packfile 182.94 393
Anim Import Models 182.94 393
Engine 149.31 270798
Game 143.69 114199
VRAM – Gr Postproc 103.34 18
Map Assets 101.52 12341
Gr 97.98 167867
Content 96.47 37301
Prop Models 89.41 4707
Prop Packfile 86.01 542
Uncategorized 76.35 590134
Character Models 74.90 1029
Collections 53.96 7779
Dictionary 52.10 1546
Composite Models 39.36 368
VRAM – Prop Tex 37.06 1568
Collide 35.93 47685
Text 35.26 5731
Character Packfile 35.11 137
Composite Tex 32.64 126

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 182.94 393
VRAM – Gr Postproc 103.34 18
Content 96.47 37301
Prop Packfile 86.01 542
Uncategorized 76.35 590134
Dictionary 52.10 1546
Gr 38.69 7415
VRAM – Prop Tex 37.06 1568
Text 35.26 5731
Character Packfile 35.11 137
Composite Tex Pool 32.64 126
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – Gr Geometry 24.68 224
VRAM – DDI Shader 23.63 18433
Collide Havok 16.79 37894
Gr Cloud 14.20 21214
Model Granny 14.19 23437
Gr Model 13.62 25388
Collide 12.82 9035
VRAM – UI Textures 12.51 264
VRAM – Composite Tex 12.35 48
Gr Umbra 11.92 1004
VRAM – World Map Tex 11.56 49
Archive 11.21 77

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.0.6001.18000 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xb04 <—

—> Trace <—
Pc:013ed94f Fr:0658f604 Rt:01cee990 Arg:00000000 00000000 02297204 000004b3
Pc:01cee990 Fr:0658f844 Rt:01cef6e7 Arg:00000000 04587410 00000037 00000037
Pc:01cef6e7 Fr:0658f87c Rt:01ce6cc8 Arg:00000000 013eee29 000007c4 0142d130
Pc:01ce6cc8 Fr:0658f8cc Rt:01725f2b Arg:3d6147ae 3d7c6376 0658f95c 103feab8
Pc:01725f2b Fr:0658f900 Rt:017287cf Arg:3d7c6376 0159be43 0474d010 0474d460
Pc:017287cf Fr:0658f9a8 Rt:01599dbe Arg:0474d010 00000002 00000002 00000010
Pc:01599dbe Fr:0658fa24 Rt:0159afd2 Arg:1b38a2b7 01d1127d 04afa2e5 00000001
Pc:0159afd2 Fr:0658fa64 Rt:01599591 Arg:043f2d30 004afb90 013eefa8 00000000
Pc:01599591 Fr:0658fa84 Rt:0153fe00 Arg:043f2d30 04afa23d 00000000 004afb90
Pc:0153fe00 Fr:0658fabc Rt:0153ff28 Arg:00000000 0658fad4 7757d3c9 004afb90
Pc:0153ff28 Fr:0658fac8 Rt:7757d3c9 Arg:004afb90 0658fb14 773f1597 004afb90
Pc:7757d3c9 Fr:0658fad4 Rt:773f1597 Arg:004afb90 7105f798 00000000 00000000
Pc:773f1597 Fr:0658fb14 Rt:773f156a Arg:0153feac 004afb90 00000000 00000000
Pc:773f156a Fr:0658fb2c Rt:00000000 Arg:0153feac 004afb90 00000000 00000000

—> Thread registers <—
eax=0658f178 ebx=0658f5c0 ecx=02297204 edx=0658f5c0 esi=7756fcc6 edi=00000000
eip=013ed94f esp=0658f59c ebp=0658f604
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 0658F158 00000000 00000000 00000000 00000000
eax-16 0658F168 00000000 00000000 00000000 00000000
eax 0 0658F178 80000003 00000000 00000000 7756fd1e
eax16 0658F188 00000000 00000000 46d8d5b8 00000000
eax+32 0658F198 11000000 433c0000 03c28a48 68c12ed0
eax+48 0658F1A8 015683e4 0658f1d8 03c28a64 68c12ec8
ebx-32 0658F5A0 02297204 000004b3 00000000 67308450
ebx-16 0658F5B0 0658f638 67308490 00000000 00000006
ebx 0 0658F5C0 70616548 7962202c 3d736574 32313033
ebx16 0658F5D0 06003637 00000000 000e94be 000e94be
ebx+32 0658F5E0 0658f608 014f3fc5 00000000 0658f634
ebx+48 0658F5F0 0658f604 0658f638 0658f634 00000000
ecx-32 022971E4 65646f4d 7270206c 616f6c65 656c2064
ecx-16 022971F4 20736b61 65746564 64657463 0000002e
ecx 0 02297204 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx16 02297214 65646f4d 6f4d5c6c 466c6564 2e656c69
ecx+32 02297224 00707063 006f004d 00650064 0020006c
ecx+48 02297234 00690066 0065006c 00250020 00200073
edx-32 0658F5A0 02297204 000004b3 00000000 67308450
edx-16 0658F5B0 0658f638 67308490 00000000 00000006
edx 0 0658F5C0 70616548 7962202c 3d736574 32313033
edx16 0658F5D0 06003637 00000000 000e94be 000e94be
edx+32 0658F5E0 0658f608 014f3fc5 00000000 0658f634
edx+48 0658F5F0 0658f604 0658f638 0658f634 00000000
esi-32 7756FCA4 e805b70f 83775ff5 e8d10cc4 08c25d5e
esi-16 7756FCB4 fc45c700 00000002 00b511e9 90909000
esi 0 7756FCC4 ff8b9090 83ec8b55 458b50ec b0458908
esi16 7756FCD4 830c458b 458901e0 39c033b4 45891445
esi+32 7756FCE4 bc45c7b8 7756fcc6 8b65840f 458bfffd
esi+48 7756FCF4 0ff88310 7ce5870f 45890002 02e0c1c0

—> Code <—
013ED92F 806a0402 8d45bc6a 4050e8c2 68ffff83 .j…E.j@P..h…
013ED93F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
013ED94F e82c9400 008b55b4 8b45b88d 5a178b75 .,….U..E..Z..u
013ED95F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
013ED96F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
013ED97F 68e50300 00bafc69 0402b990 6a0402e8 h……i….j…

—> Stack <—
0658F59C 013ed954 02297204 000004b3 00000000 T.>..r)………
0658F5AC 67308450 0658f638 67308490 00000000 P.0g8.X…0g….
0658F5BC 00000006 70616548 7962202c 3d736574 ….Heap, bytes=
0658F5CC 32313033 06003637 00000000 000e94be 301276……….
0658F5DC 000e94be 0658f608 014f3fc5 00000000 ……X..?O…..
0658F5EC 0658f634 0658f604 0658f638 0658f634 4.X…X.8.X.4.X.
0658F5FC 00000000 04afae85 0658f844 01cee990 ……..D.X…..
0658F60C 00000000 00000000 02297204 000004b3 ………r)…..
0658F61C 00000068 00000001 00000000 1b3aeca7 h………….:.
0658F62C 67308450 42a279b4 000498dc 010ea3bd P.0g.y.B……..
0658F63C 00000000 432df8a1 c38d19ca 43ea8ea4 ……-C…….C
0658F64C 00000000 0658f738 00000055 00000000 ….8.X.U…….
0658F65C 0658f67c 42a279b4 c2694ae0 43ffebdd |.X..y.B.Ji….C
0658F66C 00000000 432df8a1 c38d19ca 43ea8ea4 ……-C…….C
0658F67C 00000000 0658f7cc 01ee57f0 02942e04 ……X..W……
0658F68C 04afae11 0658f700 01ee792c 35bf0f90 ……X.,y…..5
0658F69C 01ee792c 0658f6b0 0658f6d0 00001800 ,y….X…X…..
0658F6AC 01ee7936 01c3efd7 c2694ae0 43ffebdd 6y…….Ji….C
0658F6BC 00000000 00000000 608133c4 00000020 ………3.` …
0658F6CC 046b5188 02043bcc 00000020 0658f6f4 .Qk..;.. …..X.
0658F6DC 0156b0ff 07816000 00000020 00000000 ..V..`.. …….
0658F6EC 00000008 00000020 0658f714 0155c694 …. …..X…U.
0658F6FC 046b5188 00000000 00000020 00000000 .Qk….. …….
0658F70C 00000001 00000000 0658f730 0155cf67 ……..0.X.g.U.
0658F71C 00000020 0658f738 0658f72c 00000000 …8.X.,.X…..
0658F72C 00000020 0658f798 013f2726 046b5188 …..X.&‘?..Qk.
0658F73C 013ed9d3 00000000 00000001 013ed9e2 ..>………..>.
0658F74C 52bf2e80 00000001 0658f774 5f056258 …R….t.X.Xb._
0658F75C 473f5c28 0658f77c 015bbc92 2051a5f6 (\?G|.X…[…Q
0658F76C 03b9390b 5f056258 0fefb6c8 0658f798 .9..Xb.……X.
0658F77C 01c18319 2051a5f6 03b9390b 3f800000 ……Q .9…..?
0658F78C 5f056258 50464410 6737bf2d 0658f7ac Xb..DFP-.7g..X.
0658F79C 3f803800 2051a5f6 5f056258 4709c480 .8.?..Q Xb.…G
0658F7AC 3f7f2686 015bbc92 12ca25af 00402c34 .&.?..[..%..4,@.
0658F7BC 3f800000 bc8647ce 0658f7f8 01d04ad1 …?.G….X..J..
0658F7CC b0b8a2bd 3d9b1a00 6263be10 5f056258 …….=..cbXb.
0658F7DC bc8680fc b0b8f15c 2f8680fd 3f7ff72a ….\……/..?
0658F7EC 6263be10 00000001 00000000 0658f834 ..cb……..4.X.
0658F7FC 0165deb9 00005c2a 00000000 3d9b1a00 ..e.\………=
0658F80C 7be53e10 43be49c0 6263be10 00000000 .>.{.I.C..cb….
0658F81C 7d43615f 0658f834 01c18b49 0cf2b534 _aC}4.X.I…4…
0658F82C 00001909 00000000 0658f848 013eb91f ……..H.X…>.
0658F83C 0658f840 04afa0c5 0658f87c 01cef6e7 @.X…..|.X…..
0658F84C 00000000 04587410 00000037 00000037 …..tX.7…7…
0658F85C 33fdc6d0 01d1127d 1b3aeca7 67304fd0 …3}…..:..O0g
0658F86C 00000000 00002710 00000000 0783b910 …..’……….
0658F87C 0658f8cc 01ce6cc8 00000000 013eee29 ..X..l……).>.
0658F88C 000007c4 0142d130 06d43510 00000028 ….0.B..5..(…
0658F89C 367da510 0658f8d4 0142b9a1 367da510 ..}6..X…B…}6
0658F8AC 00000028 02100e4c 00000037 013fcd2a (…L…7…*.?.
0658F8BC 00000010 0142119f 04587410 00000008 ……B..tX…..
0658F8CC 0658f900 01725f2b 3d6147ae 3d7c6376 ..X.+_r..Ga=vc|=
0658F8DC 0658f95c 103feab8 0474d054 3d6147ae \.X…?.T.t..Ga=
0658F8EC 3d7c6376 3d7c6376 3d7c6376 3d6147ae vc|=vc|=vc|=.Ga=
0658F8FC 3d6147ae 0658f9a8 017287cf 3d7c6376 .Ga=..X…r.vc|=
0658F90C 0159be43 0474d010 0474d460 00000001 C.Y…t.`.t…..
0658F91C 00000002 00000002 00000010 0658f940 …………@.X.
0658F92C 0658f948 0474d460 00000002 0658fa10 H.X.`.t…….X.
0658F93C 0000000c 00000000 103feac8 00000000 ……….?…..
0658F94C 0474d054 00000001 0474d010 0658f998 T.t…….t…X.
0658F95C 103feac4 0474d04d 0155a5c7 0474d38c ..?.M.t…U…t.
0658F96C 0159c1a3 0474d010 00000000 00000000 ..Y…t………
0658F97C 0658f9a8 0658f9c0 0159a45f 0474d010 ..X…X._.Y…t.
0658F98C 001ca6b4 00000001 0474d358 00000000 ……..X.t…..

—> Error Logs <—
Failed to create THIRDPARTYSOFTWAREREADME.txt(4)
Content is referencing a propID that doesn’t exist propId=‘1907337256732033536’
Content is referencing a propID that doesn’t exist propId=‘1907337037688701442’
Content is referencing a propID that doesn’t exist propId=‘1907337699113665028’
Couldn’t find missile launch point for gadget ‘0xdd162’.
Texture missing mip chain: 0×118f71
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0611
Version = 9.18.0013.1106
Description = NVIDIA GeForce 8800 GT
Compat = 0×00100800
VidMem = 512 MB

Meadfreek.6789:

Crashing every few seconds near Pact Encampment Waypoint (step 3 of the story). Here’s my latest crashlog.
———————————————————————————————————-

—> Crash <—
OOM: Heap, bytes=301276,
OSVersion: Windows 6.0 (32 bit)

—> System Memory <—
Physical: 443MB/ 3069MB 14%

Changing your OS to 64bit and building more ram in your pc is probably the only thing you can do if you have already turned the graphics to absolute minimum.

Turamarth.3248:

Meadfreek.6789:

Crashing every few seconds near Pact Encampment Waypoint (step 3 of the story). Here’s my latest crashlog.
———————————————————————————————————-

—> Crash <—
OOM: Heap, bytes=301276,
OSVersion: Windows 6.0 (32 bit)

—> System Memory <—
Physical: 443MB/ 3069MB 14%

Changing your OS to 64bit and building more ram in your pc is probably the only thing you can do if you have already turned the graphics to absolute minimum.

Thanks but…
The game was perfectly stable before Hot. HoT made my machine obsolete overnight?! If my only choice is to upgrade my machine or OS just to play HoT or even the base game reliably. ..I guess I’m not gonna be playing anymore. It’s not worth the expense and hassle.

The new maps seem to be more resource demanding.
Are you crashing in the old maps too after such a short time?

Turamarth.3248:

The new maps seem to be more resource demanding.
Are you crashing in the old maps too after such a short time?

I have a 64-bit Windows and 16 GB of RAM. This issue is NOT related to any of these as Anet’s support likes to suggest (I guess that is a standard procedure).

Turamarth.3248:

The new maps seem to be more resource demanding.
Are you crashing in the old maps too after such a short time?

Yes, I’m crashing in the old zones too, but not as much as in HoT (a couple times an hour in old zones, every minute or two in the HoT zones). Usually either when I’m porting from one old zone to another old zone (population in the zones don’t seem to be factor) or in LA, especially when I get near a Halloween door in LA.

When a game is too much for my machine it’s usually easy to tell. It responds sluggisly and the framerate drops or becomes a slideshow. None of that is happening here. In between crashes the game acts just fine.