Gem Store & Digital River International

Gem Store & Digital River International

in Bugs: Game, Forum, Website

Posted by: TheGrimm.5624

TheGrimm.5624

Ever since the reference to Digital River Intl appeared on the gem store the site will no longer process CC transactions and always returns with “Unfortuantely an error has occurred, please try again later!”. Have tried it once a month since I think December and always receive the same message. Checked with issuing bank and they do not show any requests being made. When DRI took over was there some sort of change that might be causing a web request to be blocked? Checked firewall and malware blocks and that doesn’t seem to be the issue. Is there any known issues w/ Chrome and DRI? You never really want to discourage people from trying to give you some money. Any info is appreciated, now just kind of curious since other guild members have encountered the same issue.

GW/PoTBS/WAR/Rift/WAR/GW2/CU

De Mortuis Nil Nisi Bonum.

Gem Store & Digital River International

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Digital River has been processing the Gem purchases for a very long time. If you continue to have difficulties, you can contact the Billing CS Team for assistance.

Top/Bottom of Page – Support – Submit a Request

Good luck.