Gem Store Won't Load
You can try the solutions found in the Knowledge Base accessed via the ‘Support’ link above/below and ‘Search (Trading Post)’.
Good luck.
I don’t understand, I’m sorry. Can you link to these things?
Click the ‘Support’ link above or below.
Type the word ‘Cache’ or the words ‘Trading Post’ into the Search Bar when the page loads from clicking the ‘Support’ link above/below.
Follow the instructions for clearing the GW2 cache.
Good luck.