Gem Store payment broken

Gem Store payment broken

in Bugs: Game, Forum, Website

Posted by: Insidious.3587

Insidious.3587

Q:

Ever since I originally tried to use the Gem Store I’ve found a niggling bug preventing me from buying any gems whatsoever. I’ve not noticed it mentioned here so I thought I would. I’ve tried accessing the store on two different computers with the same account so it seems to be account-related rather than client-based.

I click on the store, then ‘Buy Gems’ and I get type in your country box for a split second before this error string appears:

Error!

{
“error”: “Unable to parse response”,
“src”: “load”,
“type”: “paymentsModelList:error”
}

I don’t know if anyone else has encountered this, I’m pretty sure I can’t be the only one considering how many players there are. If you know of a solution, or a related thread, please link to it. Otherwise, feel free to scratch your heads trying to figure it out.

Gem Store payment broken

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

A:

HI,

Please refer to the following thread for the discussion on this issue:
https://forum-en.gw2archive.eu/forum/support/tech/Gem-Store-purchase-error-thread-Merged/first#post738510

Thanks for your understanding