Guild Wars 2

Gem store might be bugged right now…

Spent 280 gems to buy the new sale of 10 transmutation crystals last night. It subtracted my gems but never delivered anything…

Rechecking this morning, still no delivery and gems are still subtracted.

I’ve submitted a bug report last night, as well as this post now.

Notice the strange orange icon on the first recent purchase – as if it got stuck after removing my gems, but has not yet registered that I bought…

I know that the button is orange because it is a deal. When the deal is over, that button will disappear as with the minis in your purchase history because it is no longer available at that price. The buttons are actually hot links to purchase items you’ve bought before, it’s letting you know that it’s available again for a limited time.

Hope you get your crystals, either way.

got this very same problem when purchasing the Name-Change Contract just a few minutes ago! My 640 gems dissapeared and nothing was deilvered

Yeah, I’d planned to buy that, then buy some gems and get a name contract as well. But holding off on the rest of it until I know what’s going on with the first purchase.

If I’m not the only one with this issue, hopefully some eyes at ArenaNet will get on it ASAP.

I’m facing the same issue with the Fine Transmutation Crystals as well. The transaction went through but no crystals were delivered. Inbox wasn’t full at all. I have less than 10 mails. Submitted a support ticket and would suggest you guys do the same as well.

Event mail may still be counting invisibly towards your mail total. In the past I know that 7/10 showing, with 3 event mails meant you were full, regardless of the fraction shown. I only mention this because this always seems to happen around events.

That did it. Apparently the Dragon Bash emails counted against the limit – a lot of event mails and ‘you can now do this dungeon’ did not.

Got my stuff now. Thank you.