Guild Wars 2

I have been trying for the past Few hours now (Including last night) To buy gems.
And all I get is
“Unfortunately there was an error with the payment provider. Please try again later. If this error still persists please contact customer care.”

I’m trying to spend money and you’re not letting me?

Is anyone else having this problem?
Can someone help me with this?

Kind regards

I have experienced this 4 times in the last two days. First time buying gems since I got the game 2 years ago but I guess they don’t want our money….

OK it is 24 hours later and I tried again and same issue. I also decided to try and go through PayPal at an extra 10 bucks and that didn’t work either. Do you guys not want any money to help pay you and develop the game. Looking forward to some kind of response and if I don’t get one in the next 96 hours I will not pay for GEMS and keep my 85 bucks (as in pounds in case you are wondering im from UK)and just continue to play the game…..coz I do luv playing it………….

This would be an issue best served in the Account Issues sub-forum. That said, you can submit a request for assistance from the CS Team. Top of Page – Support – Submit a Request.

Good luck.